Edgewater Hotel - Gatlinburg

3.0 star property
3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Standard Room, 2 Queen Beds (Riverside) | View from room
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Gym
  • Parking included

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

Room

  • River view
  • Sleeps 3
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • SkyPark - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.6 km
  • Gatlinburg Convention Center - 6 min walk - 0.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

3-star hotel near Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fishing
  • Fitness center
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
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Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 994 out of 1805 reviews
Rating 8 - Good. 540 out of 1805 reviews
Rating 6 - Okay. 186 out of 1805 reviews
Rating 4 - Poor. 59 out of 1805 reviews
Rating 2 - Terrible. 26 out of 1805 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

KIMBERLY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 1 night in Dec 2024

8/10 Good

Kathleen

Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Blah
Stayed 1 night in Dec 2024

10/10 Excellent

maelyn

Travelled with family
Liked: Amenities
Nice place and easy access to every attraction around the town. Staff very polite and professional. Rooms clean and daily housekeeping services.
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was terrible! The hotel said that the vehicle clearance for the parking garage was 6’4 but we almost got stuck in our truck because it had a sign that said 6 ft clearance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Drew, Seneca

Liked: Cleanliness, staff & service, property conditions & facilities
Had very good breakfast. And all the rest was clean and close to everything we needed.
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little older hotel but clean and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Nice but noisy
This hotel’s location was good for activities in Gatlinburg. The hotel was nice, but walls were very thin. You could hear conversations clearly from your room whether it be your neighbors or folks talking in the hall.
Stayed 3 nights in Dec 2024

4/10 Poor

Bobbijo

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevator took forever
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

chastity

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great location
Hotel was good. Especially for price. Great location. Parking is a little tight for bigger vehicles.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
This property is spot on location. It is no fancy, but clean an in the middle of all the activities.
Stayed 1 night in Dec 2024

6/10 Okay

Kelli, Cave City

Stayed 2 nights in Oct 2024

10/10 Excellent

chelsea

Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Beautiful town and comfortable hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Shanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and convenience to the parkway! Will definitely be booking again.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Awesome
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In downtown gatlinburg- close to everything- served our 1 night stay purpose- Clean
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking was a little tight, But manageable
Stayed 3 nights in Nov 2024

10/10 Excellent

Kori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

summer

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was clean and decorated well. So easy to walk to downtown or catch the trolly. The only part that I disliked was the parking.
Stayed 4 nights in Nov 2024