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Embassy Suites By Hilton Gatlinburg Resort

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, desk, bed sheets
Lobby
Coffee shop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Gym

Explore the area

Map
604 Airport Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪8 min walk‬
  • Gatlinburg Space Needle
    ‪10 min walk‬
  • Traffic Light #8
    ‪10 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪71 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Balcony

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Balcony

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Gatlinburg

Pool
Hot tub
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1002)
The price is CA $158
per night
CA $178 total
includes taxes & fees
13 Feb - 14 Feb
Hilton Garden Inn Gatlinburg

About the area

Gatlinburg

In Gatlinburg .Within a 15-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 8 min walk
  • Ripley's Believe It Or Not Museum - 11 min walk
  • SkyPark - 11 min walk
  • Ripley's Aquarium of the Smokies - 18 min walk
  • Anakeesta - 19 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬11 min walk
  • ‪Smith & Son Corner Kitchen - ‬10 min walk
  • ‪Mellow Mushroom - ‬11 min walk

About this property

Embassy Suites By Hilton Gatlinburg Resort

3.5-star hotel near Great Smoky Mountains National Park
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and concierge services are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2024
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds, desks, and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Property amenities

Family friendly

  • Dining table
  • Fence around the pool
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Sofa bed
  • Waterslide

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 5
  • Handrails in stairways
  • Stairway handrail height (inches): 3
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Dining table

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Local maps
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 149 out of 182 reviews" "
Rating 8 - Good. 20 out of 182 reviews" "
Rating 6 - Okay. 7 out of 182 reviews" "
Rating 4 - Poor. 1 out of 182 reviews" "
Rating 2 - Terrible. 5 out of 182 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Warren

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. A little pricy compared to others.
Stayed 5 nights in Oct 2024

10/10 Excellent

Barbara Jo, Hartland

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was OUTSTANDING! A port in the storm of the craziness of Gatlinburg! If I could give a property 20 stars I would! Absolutely EVERYTHING was amazing and outstanding! Worth every Penny! Also, the most pet friendly place I have ever been to! Can’t say enough good things about Embassy Suites /Gatlinburg!
Stayed 3 nights in Oct 2024

6/10 Okay

Tracy, Decatur

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful, built with attention to the details and close to the strip, but far enough away from the craziness. The room was nice and the kitchen is handy, not a large room for a suite, but for couple or small family it is good. The balcony is nice plus too! Front desk staff was friendly, and the breakfast staff clearing the tables were kind and hard working. The housekeeping was lacking. She did not clean our room, remove trash or replace towels for 2 days. The one day she did enter our room was a minimal clean (if any cleaning!) at best, did not “clean” shower, countertops or floors. But trash was removed and a couple of clean towels were left. She still did not leave any clean washcloths or completely refill coffee supplies. Mentioned this to the front staff at checkout and was given an “I’m sorry”. The breakfast was VERY busy and the food selection was fair. Hot and cold cereals, scrambled eggs, undercooked bacon, sausage links, cold dry potatoes, 2 small cup yogurt flavor options, bowl or oranges and brown chunked melon fruit bowl - all at a limited supply & had to fight to get plates and silverware. They have a fresh made omelet option, but expect to wait. The door will be closed immediately upon close time during the work week, so get your drink refill before. Overall beautiful hotel, with nice extras, good location and fair prices.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Hotel was really nice. Enjoyed our family vacation. Everything was really clean , hotel and grounds are very pretty . The pet potty area in the parking lot could be relocated closer-to the hotel or to a safer location, due to the bears. By the water isn’t the best to be especially at night with bears roaming. Picture is on by the pool area .
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many things to like about the Embassy in Gatlinburg. It looks new and is clean. The check in was fast. The room was nice and I like that they provide breakfast because if we had to go out into town to get breakfast that would be a pain. My only complaint is it's a bit loud in the room. We had people above us and we could hear everything they were doing, including snoring. It woke me up several times all 3 nights we were there. Otherwise, we enjoyed the hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Misty

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
There’s better out there
Check in was a nightmare. They tell us yes the room is ready. It’s 3:00, cool we get to check in little bit early. Several hotels have let us check in a bit before 4 if it’s ready. We get our stuff it’s now 3:15. Come back and they say nope it’s not ready have a seat. We’re super confused, their excuse is we texted housekeeping and they aren’t responding. A hotel this size is operating this way? There’s not a system of checking off a room that’s ready. They wouldn’t walk up or call someone to go check now that they’ve had us go get our luggage. The attitude was not customer service geared. Also the Hilton app said our room was ready and told me to verify my ID with the front desk to access my virtual key. Due to the poor attitude and over all lack of helpfulness and getting us now checked in after 4:00 and watching them let others get checked in, there’s other choices out there. There were zero friendly or helpful people. If you’re in to the bare minimum for customer service this is the hotel for you. We were not the only unhappy customers as we watched several others come in and have issues that were handled poorly. Pool had tons of leaves, lazy river looked very unkept the walls looked like they needed scrubbed. No one told us anything about breakfast provided, I read that for my self. I would think at check in your going to give a run down to what the hotel offers.
Stayed 1 night in Oct 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great newer property amenities were absolutely fantastic. Both of the lovely ladies at the bar were absolute dolls and very helpful. The swimming pool was a little on the cold side, but refreshing wish they had one more hot tub, but very relaxing and what was there. Staff was super friendly, very attentive. I would say the only downfall was working out the kinks of a newer property. My only issue with the room bed was a little hard, and one of the dispensers fell off the wall. Brought it to the attention of the front desk. Staff and management said it’s OK. They’re working on all of that. Great location wish I would’ve got a balcony room, but that was my mistake for doing an early check-in after traveling And being up for 35 hours. All in all Five stars
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amenities. It was quiet and we really enjoyed our stay.. we will definitely be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous property
Staff was friendly and helpful. We were offered a complementary room upgrade just to be nice (we didn’t even ask for it). Gorgeous rooms. Delicious, full breakfast. Outdoor fire pit was warm and welcoming at night and at early morning. Great pool and outdoor space. Next trip we hope to stay much longer.
Stayed 1 night in Sep 2024

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this new hotel. If I was ever in Gatlinburg I would definitely stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was peaceful and lovely
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so nice and the staff was great!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly. The hotel was very clean. I loved my stay and will stay here on my next trip. It's a quite and great place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice but the location is a little far from the main strip
Stayed 2 nights in Aug 2024

8/10 Good

adam

Travelled with family
Liked: Property conditions & facilities
Beautiful hotel with nice amenities. There’s a bear issue here and the hot tub was the same temp as pools (warmish). They do have a pretty good free breakfast, but run out of stuff quickly and toasters were only halfway working.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvonne Coleman

Liked: Cleanliness, staff & service, property conditions & facilities
Superb
Stayed 3 nights in Aug 2024

10/10 Excellent

Dawn C

Travelled with partner
Liked: Cleanliness, amenities
This property was extremely relaxing. From the outdoors to the indoors, everything was well thought-out and designed to make one feel relaxed and at-home. I wish we could’ve stayed much longer!
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were celebrating our anniversary!
Stayed 3 nights in Aug 2024