See all properties

Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Desk, blackout drapes, iron/ironing board, free WiFi
Seasonal outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Outdoor dining
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Gatlinburg, TN
  • Ober Gatlinburg Aerial Tramway
    2 min walk
  • Gatlinburg Convention Center
    4 min walk
  • Traffic Light #10
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Quality Inn & Suites
Pool
Breakfast included
Pet-friendly
Parking included
3.8 out of 5, Good, (1002)
The price is CA $401
per night
CA $452 total
includes taxes & fees
29 Nov - 30 Nov
Quality Inn & Suites

About the area

Gatlinburg

Downtown Gatlinburg stay.A stay at this Downtown Gatlinburg hotel places you steps from Gatlinburg Convention Center and within a 5-minute walk of Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and SkyPark are also within half a mile (1 km).

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg. For a fee, parking is available.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 48
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Local maps
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.99 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Laundry facilities
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.2
Rating 10 - Excellent. 202 out of 1002 reviews" "
Rating 8 - Good. 244 out of 1002 reviews" "
Rating 6 - Okay. 186 out of 1002 reviews" "
Rating 4 - Poor. 186 out of 1002 reviews" "
Rating 2 - Terrible. 184 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

rickie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location on the creek off the main road. Room was nice but carpet needed cleaning. Our sinks had no aerators on the water faucets so water splashing out of sink if you turned on to high
Stayed 4 nights in Aug 2024

2/10 Terrible

Dustin

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MS.
Great stay! Best bathroom/shower ever had! Enjoyed seeing bears almost every day!
Stayed 5 nights in Aug 2024

4/10 Poor

mary

Travelled with family
Very dirty hotel!
We have stayed here for over 30 years. We know the hotel is old, but old can be clean. We stayed in the upper building and the lobby was as dirty and then dirtier for our 3 night stay. Cleaning people don’t even have a vacuum with them. ALL windows are absolutely filthy. To sit by a window for the free breakfast was nauseating! The glass was sooo dirty. All lobby windows in both buildings were the same. Old CAN be clean. You need to get busy!! The towel rack was falling off the wall in the bathroom & the shower rod was on its’ 4th installation with no repair done to the prior 3! The adjoining room had obviously had a ceiling repair. The drywall was patched by someone who used their feet to apply it and it was never repainted. These owners need to pay some attention to this property!!!
Stayed 2 nights in Aug 2024

8/10 Good

Trisha

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Arrived to a moldy musty smell of a room. Turned in key and went to the Hilton Garden Inn. Parents also did same thing. Terrible, terrible, terrible. Would never book or recommend to anyone.
Stayed 4 nights in Aug 2024

8/10 Good

Hailey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfy room close to downtown, and got to see bears during our stay. Staff and atmosphere was friendly.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kimberly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The desk Staff was absolutely amazing. Very sweet we’re happy to give suggestions on the area. The property itself was the problem. The are sounding the property is dirty. The rooms had broken items such as the toilet! No one cleaned our rooms and believe it’s because we did not leave a tip in the envelope that was left out for a tip. I would not go back.
Stayed 2 nights in Jul 2024

6/10 Okay

Kristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was dated, but still very nice. Great location, downtown walking distance to most of the desirable eateries and stores.
Stayed 2 nights in Aug 2024

6/10 Okay

Debora

Travelled with family
Liked: Cleanliness, staff & service
Beware
Beware! Booked a balcony room but, because i had a dog had to be 1st floor(i saw 5 different dogs on 2nd floor). Shower took forever to get lukewarm. Do not let them put you in room 101, bears use thar as a walk through most of night, then during the days you hear buggies up and down the corridor.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
The room needed work. The towel rack was coming out of the wall. The bathroom for sure could have been cleaner.
Stayed 3 nights in Aug 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was unsanitary and was so humid the walls and floor were wet.
Stayed 2 nights in Aug 2024

6/10 Okay

Mohammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean at all. Bathroom door is not closing at all and celling paint is coming out. One bed was blanket and the other one is nothing . I called the reception and they told me they don't have any more. They charged for parking too.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yanitza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
We had a nice time. Enjoyed watching the bears.we was poolside and a nice nature area behind our room
Stayed 4 nights in Jul 2024

6/10 Okay

Barry

Just dirty outside ! Entryways dirty
Stayed 3 nights in Jul 2024

6/10 Okay

Barry

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Seen live bears. Outside was dirty ! Entryway dirty
Stayed 4 nights in Jul 2024

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service
We learned when we checked in that our room was actually a block around the corner at Hilltop. Parking was no trouble, the place was older, but quiet, it was clean and comfortable, and we had a good night. The staff were great. My friend left Her shoes behind, we shall see how that resolves, but we have called and asked if they found them.
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Enjoyable Stay
Not a bad stay, customer service was top notch, room was pretty decent, only issue we had was TV did not go to channels and we could hear everyone outside partying or playing (kids) throughout the night. I would still stay here, good play at a good price
Stayed 1 night in Jul 2024

2/10 Terrible

Trudie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Charged for parking. Shouldn't have to pay to park. Especially if you are staying there at the hotel. Ran out of breakfast by 8:30 am and no one came out to refill the breakfast. If you didn't get the breakfast by 8:00 am then you just didn't get to eat. Parking is horrible. Not enough spots to park.
Stayed 2 nights in Jul 2024

4/10 Poor

Ashley

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Refrigerator didn’t work, bathroom sink leaked bad. You could see where they taped it previously.
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kay

Love it the staff was wonderful nice and clean
Stayed 3 nights in Jul 2024