Quality Inn & Suites

2.5 star property
Hotel near Hillbilly Golf in Gatlinburg

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Exterior
Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪9 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Traffic Light #5
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Gatlinburg

In Gatlinburg .Your stay at this Gatlinburg hotel places you within a 10-minute walk of Hillbilly Golf and Ripley's Davy Crockett Mini Golf. Also, Herbert Holt Park is within half a mile (1 km) and Ripley's Aquarium of the Smokies is within 2 miles (3 km).

What's nearby

  • Anakeesta - 12 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • SkyPark - 19 min walk
  • Gatlinburg Convention Center - 3 min drive
  • Wild Bear Falls Indoor Water Park - 4 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

Hotel near Hillbilly Golf in Gatlinburg
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 1 building
  • 86 guestrooms or units
  • 7 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 181 out of 1003 reviews" "
Rating 4 - Poor. 105 out of 1003 reviews" "
Rating 2 - Terrible. 81 out of 1003 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kirschen

Travelled with partner
Liked: Amenities
I liked the fireplace we had.

10/10 Excellent

Barbara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry room was an unexpected surprise and one that I ended up needing. Also the random appearance of bears (that I wasn't expecting).
Stayed 3 nights in Oct 2024

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

JULIEN

Stayed 1 night in Oct 2024

10/10 Excellent

Joey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to be told I only had room for one night. I reserved the room for two nights. Got the fire place room. The fire place was inop in the room 411 that I paid extra to have. Stupid at the front desk advised he didn't have anyone that could check it. He also stated he didn't know how to use the computer to book me and additional night. Very poor svc will never stay again.
Stayed 1 night in Oct 2024

8/10 Good

Denisse

Liked: Cleanliness, staff & service
stay for one night and was good for the price !
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

HENRIQUE

Travelled with family and small children, Travelled with pets
Nothing bad, but also nothing soo good for more than 3 stars.
Stayed 2 nights in Oct 2024

8/10 Good

Jill

Travelled with family
Liked: Staff & service
Great staff!!
Stayed 3 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great Continental breakfast!
Stayed 3 nights in Oct 2024

6/10 Okay

Catherine

The location is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in Jun 2024

4/10 Poor

Lisa

Stayed 3 nights in Oct 2024

6/10 Okay

Junchao

Travelled with family
Check in was not very friendly. The key card stopped working during stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent. Breakfast was ok. Unfortunately our toilet didn’t flush.
Stayed 1 night in Oct 2024

2/10 Terrible

Debra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Woke up to find a cockroach in the bathroom so we immediately left
Stayed 1 night in Oct 2024

4/10 Poor

RAJU, WASHINGTON TOWNSHIP

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Very nice clean place very quiet staff and the workers were very nice and respectable
Stayed 1 night in Sep 2024

4/10 Poor

Kimberley, mt. Prospect

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room had very old battered furniture and flooring. Ice bucket lid underneath had black mold, the folder for hotel services when I opened it had food smudges and multiple finger prints all over it. Coffee cups and plastic cups were never replenished and coffee when staying there for 3 days, also towles ECT. Had to ask for everything if you could find some one !!
Stayed 2 nights in Sep 2024

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I have stayed there once and room was really clean. But my room this time had BIG cobwebs the floor was sticky and needed swept the bathroom light switch was broke so we wasn't able to turn the light off. It appeared that the room had been vacant for a while or the house keeper just didn't do their job.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kawan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms was clean the staff was great and very helpful
Stayed 4 nights in Aug 2024

2/10 Terrible

Charles, Fayetteville

Travelled with family
Disliked: Property conditions & facilities
The rooms smelled of mold and had bugs roaches and something else running everywhere.
Stayed 4 nights in Sep 2024