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River Terrace Resort & Convention Center

3.5 star property
Resort near Great Smoky Mountains National Park in Gatlinburg

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Exterior
Signature Room, 2 Queen Beds, River View
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pool
  • Air conditioning

Explore the area

Map
240 River Road, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Traffic Light #5
    ‪4 min walk‬
  • Anakeesta
    ‪5 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Balcony

Signature Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, River View

Signature Room, 2 Queen Beds, River View | Balcony view

Signature Room, 2 Queen Beds, River View

  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

The Wander Hotel, a Ramada by Wyndham

Pool
Breakfast included
Pet-friendly
Parking included
3.8 out of 5, Good, (988)
The price is CA $84
per night
CA $109 total
includes taxes & fees
5 Feb - 6 Feb
The Wander Hotel, a Ramada by Wyndham

About the area

Gatlinburg

Downtown Gatlinburg stay.Within a 10-minute walk of this Downtown Gatlinburg resort, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Mountain Mall and Traffic Light #6 are also within half a mile (1 km).
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Anakeesta - 5 min walk
  • SkyPark - 6 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Gatlinburg Convention Center - 8 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort near Great Smoky Mountains National Park in Gatlinburg
Public spaces have free WiFi. Business amenities include a business center and meeting rooms. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Meeting rooms
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 100 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

GREGORY, SHELBY TOWNSHIP

Stayed 2 nights in Nov 2024

6/10 Okay

Kazuya

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Melinda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hard to locate properties not very well maintained interior wise
Stayed 2 nights in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful just needs more plug ins for phones and such, maybe a lamp with plugins in it? Otherwise amazing place!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The room was quite large, the beds were comfortable, and it was clean. Great price, great location! Everything was walkable.
Stayed 3 nights in Oct 2024

6/10 Okay

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I opted for the river view room and paid more for it but It does not look like the picture and is very dated. The staff at checkin were very pleasant, the lobby is nice if not a little quaint, but I'm cool with that. The river view room is in an old motel building, probably built around the 60's if I had to guess. The room was very clean. The beds were comfortable and the pillows were great as well. If you dont care about staying in an old room with a very outdated bathroom and just need a convenient clean place to lay your head then this is a great spot for you. I would stay here again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Todd

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to cancel stay once we got there. Dirty, bugs in room, no shower curtain
Stayed 4 nights in Oct 2024

2/10 Terrible

Holly

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The rooms were filthy, door was hard to open & close. Black mold in ceiling tiles, stink bugs all over room, spider webs with live spiders in the room. We left within 30 mins of checking in. Went to the Hilton down the road.
Stayed 4 nights in Oct 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some things are outdated, and their restaurant is still closed
Stayed 1 night in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

WAUFORD

Stayed 4 nights in Oct 2024

10/10 Excellent

Gwendolyn

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Oct 2024

8/10 Good

Chase

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg Weekend Trip
It was a great stay...perfect location.
Stayed 3 nights in Oct 2024

4/10 Poor

Shannon

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The main door was very very hard to shut. You had to slam your whole body against it to get it to shut. There was multiple times I thought it was shut then it would randomly pop open, while it was also “locked”. Other than the door issue everything else was as expected.
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Billy

Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and dining
Stayed 2 nights in Sep 2024

4/10 Poor

Diane

Travelled with family
Liked: Cleanliness
Disappointed
The black girl who checked us in was not very friendly the keys didn't work half the time walking up the hill was rough
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed during Hurricane Helene remnants pass through. River was up but the view was gorgeous nonetheless. Room was clean, bed slept great, and staff was accomodating. My only call-out was the drink vending machine was totally sold out so next time (when we stay here again) I would bring sodas with us. Phenomenonal wakking distance to everything and good prices. Stay safe and thanks for make our honeymoon wonderful.
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Stayed 3 nights in Sep 2024

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! Close to the main road so walking to eveything was easy! Room was huge very clean and bed was very comfortable! I cant say enough nice things about DONNA at the front desk she was the absolute BEST!!!! She was sooo very nice to talk to and gave us lots of info about the area! Thank u again DONNA!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity and access to attractions.
Stayed 5 nights in Sep 2024