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Gatlinburg Mountain Inn

2.5 star property
Motel near Ripley's Aquarium of the Smokies in Gatlinburg

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Photo gallery for Gatlinburg Mountain Inn

Standard Single Room, 1 Queen Bed
Exterior
Standard Single Room, 1 Queen Bed
Standard Single Room, 1 Queen Bed
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
390 East Pkwy, Gatlinburg, TN, 37738

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

In Gatlinburg .Within a 15-minute walk of the motel, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Salt and Pepper Shaker Museum and Traffic Light #3 are also within half a mile (1 km).
View more Motels in GatlinburgOpens in a new window

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬13 min walk
  • ‪Anakeesta Smokehouse - ‬4 min drive
  • ‪Subway - ‬12 min walk
  • ‪Ole Red - ‬8 min walk

About this property

Gatlinburg Mountain Inn

Motel near Ripley's Aquarium of the Smokies in Gatlinburg
Self parking is free.

This Gatlinburg motel is smoke free.

  • 38 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

American (Sign language), English

Similar properties

Lobby sitting area

Brookside Lodge

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.2 out of 5, Very good, 2,138 reviews
The price is CA $67
CA $88 total
includes taxes & fees
13 Apr - 14 Apr
Brookside Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Sign language-capable staff

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 665 reviews
Rating 8 - Good. 213 out of 665 reviews
Rating 6 - Okay. 71 out of 665 reviews
Rating 4 - Poor. 34 out of 665 reviews
Rating 2 - Terrible. 18 out of 665 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Victor

Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2024

8/10 Good

Beth

Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a wonderful stay when in town, they never disappoint. Great staff, service and clean accommodations. Also, it's perfect walking distance from everything you want to do downtown.
Stayed 2 nights in Dec 2024

4/10 Poor

yun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, super clean
Stayed 3 nights in Nov 2024

8/10 Good

Pamela Gaye, Deatsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was cleaned and the staff was excellent. You were not able to watch tv and that was a little frustrating because you had to guess what the temperature would be that day.
Stayed 3 nights in Nov 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth it
Extremely outdated, mattress and bedding sheets along with everything else needs a full 100% makeover. Waste of money !
Stayed 2 nights in Nov 2024

4/10 Poor

Jessica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything about this property was a positive EXCEPT the cleanliness of my room. It was the bathroom…dirt and dust around the edges of the tub, mold in the corners, the tub wouldn’t even drain!!!! The actual spout for the tub wasn’t even attached to the wall. The shower curtain was moldy…we ended up booking a room somewhere else…
Stayed 3 nights in Nov 2024

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Room was clean. Check in was easy even though it was late. The garbage truck at two in the morning emptying the dumpster was very disruptive, but that wasn’t the fault of the hotel. Overall, a basic clean room at a good price
Stayed 1 night in Nov 2024

8/10 Good

Shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay for the price! Service was excellent. Room was very clean, our only “complaint” would be the bathroom was tiny in our room but was not a big deal to us. Great tv options and conveniently located.
Stayed 2 nights in Nov 2024

6/10 Okay

Cynthia, Oak Harbor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Very basic rooms but clean..area was quiet
Stayed 2 nights in Nov 2024

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are super friendly, the room was clean and very quiet!
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is very old, however they kept the bedding and linens very clean. We did see dead bugs in the room. But it's wooded around there. A bear came to visit in the parking lot in the morning which was nice.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 6 nights in Nov 2024

10/10 Excellent

Patricia, Boones Mill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had issues with our TV. We talked with the office and when we got back from Gatlinburg we had a new TV in our room.
Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first thing I want to say is that the staff was amazing. They were very helpful, sweet, kind and friendly. The biggest complaints were that our bathroom wasn't cleaned properly, there was hair in the shower and on the walls. There wasn't a coffee pot in the room or tea, you have to pay for ice (I've never been to a hotel that there wasn't a free ice machine) we didn't have any hand soap or a bar of soap to wash our hands after using the bathroom, no laundry bags. The air conditioner was messed up making our room and everything in it really damp. The railing on the top of the balcony was kind of loose and wobbly making it feel a little unsafe. The internet went down and was down for half a day which meant you couldn't use the tv either and this was during a time that we had planned on staying in for most of the day at the hotel. The room also needed a couple of lamps, it was pretty dark in there. The shade for the window was amazing. It was one of my favorite window coverings I have seen at a hotel bc it felt private since you didn't have to worry about the curtains parting and someone being able to see in. The check in process was super easy and the gentleman who helped us helped recommend some things to do and places to eat. The staff was always there if we were to need something. The refrigerator and microwave were great and worked very well. If those few things changed that were complaints, I would recommend this hotel and I would stay again.
Stayed 3 nights in Nov 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Pradeep

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Xiaobo

Travelled with group
Liked: Staff & service, room comfort
The sheets and towels are wear out
Stayed 2 nights in Oct 2024

10/10 Excellent

Eleanor

Stayed 3 nights in Oct 2024

6/10 Okay

Julio

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very friendly, convenient location
Stayed 3 nights in Oct 2024

4/10 Poor

Haley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Clean-ish hotel, great price, but unfortunately they have what they describe as a “city mandated smoke alarm” in the middle of our first night the smoke alarm went off in all of the rooms while we were sleeping. I was blow drying my hair on our second day, and the smoke alarm went off. The staff banged on the door and my boyfriend answered, they insisted we were smoking in the room and demanded to come inside. We declined and asked for privacy, we weren’t dressed. They continued to knock on the door and harass us and said the police were called. They made us leave the door open. I went to the office to complain about the treatment and they gave this long story about how the police are “automatically called when smoke alarms go off,” when I was genuinely trying to discuss their behavior, not the system itself. This seems like a gross misuse of community resources, if it’s even true….i wouldn’t stay here if you have any indication of drying your hair in the room. Spend a few more bucks and go somewhere else.
Stayed 2 nights in Oct 2024