4/10 Poor
Peter
10 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing - overpriced.
No facecloths in shower, only 1 cap. Metal door water protector beside shower is not properly attached.
We ordered a queen bed, received 2 singles pushed together. With 2 single bedsheets. They didn't even try to cover the bed gap with a queen topper.
Room is laid out for two single beds. When beds are a "queen" the power sockets are in the middle above the bed, meaning you are charging your electronics while they rest on a bed - would this be a fire hazard? In this configuration there are two lampshades hanging 2 feet above your head in the middle of the bed.
Floor is stained in many, many places, the blackout curtain is hanging off at the top right corner. The white curtain is stained.
We found a piece of broken sharp laminate from we presumed was the bedside table on the floor.
Only one hot chocolate in a two-person room and the instant coffee option is awful. No bottled water in room - only a wet water container with a sticker on top.
There is a lack of beer options at the hotel bar.
Shower itself is nice, but the pressure could be better. Good sized TV, although it is old, not a smart TV, you cannot cast to it or stream anything. The bed mattresses are comfortable, and pillows are good. Quiet in room fridge. Room is nice and quiet, no noise from outside, unless window is open or from the hall. Provided shower toiletries are good.
The AC makes the room very very dry, needs a humidifier.
Spa staff were very helpful. Hotel was informed of all the above at check-in.
Peter
Stayed 3 nights in Dec 2024