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Best Western Plus City Hotel

4.0 star property
4-star hotel near Teatro Carlo Felice

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Photo gallery for Best Western Plus City Hotel

Junior Suite, Multiple Beds, Non Smoking, City View | View from room
Reception
Junior Suite, Multiple Beds, Non Smoking, City View
Deluxe Room, 1 King Bed, Non Smoking
Junior Suite, Multiple Beds, Non Smoking, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Via San Sebastiano 6, Genoa, GE, 16123
  • Piazza de Ferrari
    ‪4 min walk‬
  • Palazzo Ducale
    ‪5 min walk‬
  • Old Port
    ‪10 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Genoa

Genoa Historical Centre stay.A stay at this Genoa Historical Centre hotel places you steps from Teatro Carlo Felice and within a 5-minute walk of Piazza de Ferrari. Palazzo Ducale and Old Port are also within half a mile (1 km).

What's nearby

  • Piazza de Ferrari - 4 min walk - 0.4 km
  • Palazzo Ducale - 5 min walk - 0.5 km
  • Old Port - 10 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km
  • Port of Genoa Cruise Ship Terminal - 4 min drive - 2.7 km

Getting around

  • Genoa Piazza Principe Station - 19 min walk
  • Cristoforo Colombo Airport (GOA) - 24 min drive

Restaurants

  • ‪Caffè Del Teatro - ‬2 min walk
  • ‪Il Filleo - Hospitality & Quality Selection - ‬2 min walk
  • ‪Bar Uffa - ‬2 min walk
  • ‪Le Dolcezze Salate di Angelo - ‬2 min walk
  • ‪Sciuscia & Sciorbi - ‬1 min walk

About this property

Best Western Plus City Hotel

4-star hotel near Teatro Carlo Felice
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus City Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Genoa hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 8 levels
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Built in 1952
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus City Hotel offers 64 accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, French, German, Italian

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Property amenities

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (EUR 30 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number IT010025A1AB68KM8T

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western City Genoa
Best Western Plus City Hotel Genoa
Best Western City Hotel Genoa
Best Western Genoa
Genoa Best Western
Best Western City
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Best Western Plus City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 637 reviews
Rating 8 - Good. 226 out of 637 reviews
Rating 6 - Okay. 46 out of 637 reviews
Rating 4 - Poor. 12 out of 637 reviews
Rating 2 - Terrible. 6 out of 637 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashwani

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We stayed here for 3 nights. The property and surrounding area were nice. The staff were unfriendly.
Stayed 3 nights in Dec 2024

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness
Good location. Close to shopping and restaurants. Staff were friendly. Rooms good for Italy standards.
Stayed 1 night in Nov 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, affordable, clean
Stayed 1 night in Nov 2024

10/10 Excellent

celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And nice that they had a patio to hang out with friends outside
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald, Kihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near Plaza de Ferrari, room was large and quiet, restaurant was outstanding. Towels were a little rough.
Stayed 4 nights in Sep 2024

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location.
It was a clean hotel with friendly and helpful staff. The room I stayed in was smaller than I expected, but it had everything I needed. The hotel's location is excellent, as it is close to many of the tourist spots in Genova.
Stayed 1 night in Aug 2024

8/10 Good

Johena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice comfortable stay for one night.
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location,Parking next door,great restaurant downstairs.
Stayed 2 nights in Jun 2024

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Review was lower due to the air conditioning not functioning. All else was great
Stayed 2 nights in Jun 2024

10/10 Excellent

HYUNG IL

Stayed 1 night in May 2024

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
Stayed 1 night in May 2024

6/10 Okay

JAIME

Travelled with family
Liked: Cleanliness, staff & service, room comfort
No AC until June, good location
No AC, although it’s written in Hotels.com page. The last morning we didn’t have hot water to shower. The front desk staff was very accommodating and helpful, the location was good and the breakfast was good
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 2 nights in May 2024

8/10 Good

Charis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Jacob, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
Stayed 1 night in Feb 2024

8/10 Good

Pavel

Business traveller
Liked: Cleanliness, staff & service
Nice clean hotel with perfect staff. Unfortunately the window in my room did not latch properly so there was some wind an noise from the outside. I dis not mind very much so I did not ask for another room, but some might hate this. Good breakfasts, working Wi-Fi and very clean room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in old city. Easy to walk around in old city from hotel
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in a quiet area
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best included breakfast we've had so far in a 3 week holiday, really wonderful! Room and location were nice. One real elevator, but that's OK, we are good with stairs. A little tricky to find but good location in Genova. Had a bit of a local meeting as we were coming in. Staff perhaps could have handled the stranglehold/smoking at the door, but otherwise this might be our only complaint.
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2023

10/10 Excellent

Leardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, room was very nice except for the air conditioning that wasn’t working very well
Stayed 1 night in Jul 2023

10/10 Excellent

Robert V

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room-Friendly Staff- not CPAP Friendly
Hotel was very clean, staff friendly, breakfast was great. Only drawback is that there are no outlet on the bed night stands or behind the bed. I like many people have Sleep Apnea and travel with a CPAP machine. I had to run an extenssion cord across the room to the desk to plug in my machine. This is a bit of an inconvenience and major trip hazzard.
Stayed 1 night in Jun 2023