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AC Hotel by Marriott Penang

4.0 star property
4-star hotel near Queensbay Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Penang

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Banquet hall
Banquet hall
Lobby

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
213 Jalan Bukit Gambir, Bukit Jambul, George Town, Penang, 11950
  • RECSAM and Institute Pendidikan Guru
    11 min walk
  • Penang International Sports Arena
    3 min drive
  • University of Science-Malaysia
    4 min drive
  • Penang (PEN-Penang Intl.)
    14 min drive

Room options

View all photos for Deluxe Room, 1 Single Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 Single Bed

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Single Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 Single Bed

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 126 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Executive Studio, 1 King Bed with Sofa bed, Balcony

  • 94 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

  • 94 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 Single Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 Single Bed

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
DoubleTree Resort by Hilton Hotel Penang
Pool
Spa
Kids pool
Free WiFi
4.2 out of 5, Very good, (783)
The price is CA $77
per night
CA $95 total
includes taxes & fees
5 Dec - 6 Dec
DoubleTree Resort by Hilton Hotel Penang

About the area

George Town

Bayan Lepas stay.With a stay at this Bayan Lepas hotel, you'll be within half a mile (1 km) of RECSAM and Institute Pendidikan Guru and 2 miles (3 km) of Penang International Sports Arena. University of Science-Malaysia and Queensbay Mall are also within 2 miles (3 km).

What's nearby

  • RECSAM and Institute Pendidikan Guru - 11 min walk - 0.9 km
  • Penang International Sports Arena - 3 min drive - 2.2 km
  • University of Science-Malaysia - 4 min drive - 2.5 km
  • Queensbay Mall - 4 min drive - 3.6 km
  • TESCO - 7 min drive - 6.8 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 14 min drive

Restaurants

  • ‪Original Penang Kayu Nasi Kandar Sdn. Bhd - ‬3 min walk
  • ‪Lobby Cafe - ‬1 min walk
  • ‪Xiang Yun Vegetarian - Sungai Nibong - ‬3 min walk
  • ‪New Cathay Cafe - ‬5 min walk
  • ‪Restoran Dapoqmimi - ‬2 min walk

About this property

AC Hotel by Marriott Penang

4-star hotel near Queensbay Mall
AC Hotel by Marriott Penang offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6361 square feet (591 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly AC Hotel by Marriott Penang. Limited free parking is available on a first-come, first-served basis.

This 4-star George Town hotel is smoke free.

  • 423 guestrooms or units
  • 28 levels
  • Meeting rooms
  • 6361 sq ft of conference space
  • 591 sq m of conference space
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
AC Hotel by Marriott Penang offers 423 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 42 per person
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AC Hotel by Marriott Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 42 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

AC Hotel by Marriott Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 304 out of 888 reviews" "
Rating 8 - Good. 397 out of 888 reviews" "
Rating 6 - Okay. 120 out of 888 reviews" "
Rating 4 - Poor. 42 out of 888 reviews" "
Rating 2 - Terrible. 25 out of 888 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

howchee, Bayan Lepas

Stayed 2 nights in Aug 2024

10/10 Excellent

Chi Kit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive suite is wonderful, the staff is nice and serving very well. Would like to stay for a few more days to enjoy the environment.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mark, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible loud music playing till 12am outside - extremely loud Hotel is old and dirty No USB charger near bed or power plug Changing lift to go to suits room - extremely long waiting The worste ever hotel - and hey it is a Marriott- really bad - one time never again Remove this hotel from Expedia
Stayed 1 night in Aug 2024

10/10 Excellent

Afrisuhendery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & good space(area)
Stayed 1 night in Aug 2024

6/10 Okay

Yen

Travelled with family and small children
It is a bit old.
Stayed 1 night in Jul 2024

6/10 Okay

Harjeet

Travelled with group
Liked: Cleanliness, staff & service
Upgraded to a suite although the noise from other rooms was unsettling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Clean and very friendly and accommodating staff. Will come here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheng Rei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kok Seng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Vincent

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive and poor
Stayed 6 nights in May 2024

10/10 Excellent

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024

10/10 Excellent

haidong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A standard Marriott hotel, clean, modern and good services. Close to the airport so convenient for catching up the early flight next morning.
Stayed 1 night in Apr 2024

8/10 Good

CHIRAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Xue Yong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was superby in terms of reaction time, friendliness and professionalism. Kudos to the AC Hotel Team!
Stayed 5 nights in Feb 2024

10/10 Excellent

Murray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right in the airport. Well sound proofed, could hear no planes. Buffet dinner was exceptional. Definitely stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

TEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and nice
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros
Very friendly interaction with hotel staff, Staff was excellent on all of our requests while staying at the hotel, the hotel staff were very professional and pleasant.
Stayed 5 nights in Jan 2024

8/10 Good

howchee, Bayan Lepas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay for business duty
Stayed 4 nights in Jan 2024

10/10 Excellent

Wong Weng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2024

4/10 Poor

Esque, Corsicana

Travelled with family
Disliked: Cleanliness, amenities
The hotel smelled and there were small flying insects
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place
Stayed 2 nights in Jan 2024

10/10 Excellent

Roslan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is what I like the most. Located not far from shopping mall, walking distance to good eating restaurants and short distance to Penang international airport.
Stayed 2 nights in Dec 2023

6/10 Okay

Cheng Hong

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, the rooms are clean, and the front desk staff are very welcoming. The hotel breakfast is so-so, not many choices. The hotel is close to the airport. But there are no good restaurants around.
Stayed 1 night in Nov 2023

10/10 Excellent

KENG LEONG

Stayed 1 night in Nov 2023