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Hotel Royal Penang

4.0 star property
4-star family-friendly hotel near KOMTAR, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Royal Penang

Premier Suite | View from room
Lobby
Outdoor pool
Apartment Suite | View from room
Apartment Suite

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
No. 3 Jalan Larut, George Town, Penang, 10050
  • Gurney Drive
    15 min walk
  • Apom Chooi 老字號
    1 min walk
  • Penang Sentral
    31 min drive
  • Penang (PEN-Penang Intl.)
    31 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment Suite

Apartment Suite

Apartment Suite

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

St.Giles Wembley Penang

Pool
Kids pool
Parking included
Free WiFi
4.2 out of 5, Very good, (850)
The price is CA $115
per night
CA $128 total
includes taxes & fees
4 Jan - 5 Jan
St.Giles Wembley Penang

About the area

George Town

Downtown George Town stay.Within a 10-minute walk of this Downtown George Town hotel, you'll find Wawasan Open University Main Campus and Penang Jewish Cemetery. Pasar Chowrasta and Gleneagles Penang Medical Centre are also within 2 miles (3 km).

What's nearby

  • Gurney Drive - 15 min walk
  • KOMTAR - 15 min walk
  • Penang Times Square - 15 min walk
  • Swettenham Pier Cruise Terminal - 4 min drive
  • Gurney Plaza - 4 min drive

Getting around

  • Penang Sentral - 31 min drive
  • Penang Intl. Airport (PEN) - 29 min drive

Restaurants

  • ‪Noble Season Chinese Restaurant - ‬2 min walk
  • ‪Continental Bakery - ‬2 min walk
  • ‪Seong Huat Street Art Cafe - ‬1 min walk
  • ‪Zen Xin Vegetarian - ‬2 min walk
  • ‪La Mei Zi Steamboat - ‬2 min walk

About this property

Hotel Royal Penang

4-star family-friendly hotel near KOMTAR, connected to a shopping center
Hotel Royal Penang offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Royal Penang. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star George Town hotel.

  • 237 guestrooms or units
  • 20 levels
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Royal Penang offers 237 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Babysitting services
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: MYR 30-80 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 30 to 80 per person
  • Airport shuttle fee: MYR 100 per vehicle (one-way)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and JCB International. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Penang Royal
Hotel Royal Penang
Penang Hotel Royal
Penang Royal
Penang Royal Hotel
Royal Hotel Penang
Royal Penang
Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal
Royal Penang George Town
Hotel Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal Penang Hotel George Town

Hotel Royal Penang Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 607 reviews" "
Rating 8 - Good. 249 out of 607 reviews" "
Rating 6 - Okay. 184 out of 607 reviews" "
Rating 4 - Poor. 76 out of 607 reviews" "
Rating 2 - Terrible. 27 out of 607 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Great location
Stayed 1 night in Jul 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good comfortable and friendly
An enjoyable stay. The reception staff are very helpful and I feel I must also make a positive mention of the housekeeping. the breakfast had a good spread and the hotel is handy for lots of eating places. The hotel evening buffet is very good value.
Stayed 4 nights in Dec 2019

8/10 Good

Seetha

Liked: Cleanliness, room comfort
Disliked: Staff & service
short overnight stay.
Lagila lounge was advertised with special drink promotion and we were looking forward to have a drnk and relax. At 1130pm it was apparently closed and there were no staff there. Place was dark and empty. No wonder the hotel cannot generate revenue! When it was the Sheraton, it was lively and it had atmosphere and vibrancy. The room was very comfortable and clean. Hotel is very calm and quiet.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable stay
Clean and comfortable room and bed, efficient check in, value for money.
Stayed 3 nights in Dec 2019

8/10 Good

Mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Noor

Stayed 1 night in Dec 2019

10/10 Excellent

Ayu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and relax
Great for relax
Stayed 1 night in Dec 2019

4/10 Poor

Shankar, Auckland

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed believeIng this is a 4 star hotel, but this hotel will qualify for 2 stars Or less due to the toilet and bathroom conditions. We have booked 2 rooms but have to change rooms due to the cleanness of the bedsheets in both rooms. Although we were given connecting room in a different floors toilets and bathrooms in all rooms are very bad due to its age. The room we stayed for remaining 4 nights has cracked vanity top, water leaking on the floor through the cracks I believe management is well aware of the conditions of the rooms, and ignoring. I will not recommend this hotel to anyone unless the major renovation is done. I do have pictures and videos of the rooms. We wasted over 2,500 RM for 2 rooms. Keep the cool and to enjoy our 5 days holiday in Penang we decided to continue to stay here. Keep away from this hotel!!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Likes: The location was good as it was close to many eateries and tourist sites. The hotel's dinner buffet was very good but the lunch buffet was disappointing. The pool area was quite good. Reception & dining staff were pleasant. Dislikes: The whole hotel needs major refurbishing. Bathroom tiles were full of mold, bath tub chipped in many places. Only 1 hand towel was provided when we asked for 2, it was taken away the next day and not replaced. Cleaning staff need more training. Sink in bathroom badly situated therefore water leaked onto floor which made it slippery and dangerous. We asked for it to be fixed twice but was never resolved. The cleaning staff instead put a floor towel to cover up the puddles. Bed was hard and pillows harder. Towels were paper thin.
Stayed 6 nights in Oct 2019

8/10 Good

Bobbie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Farhanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Mohd Norhairie

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor maintenance, especially the bathroom. Shower curtain dirty, walls need fresh coats of paint, bathroom tiles need to be cleaned, esp in between the tiles; black stains. Tap head to change water flow from shower to bathtub & vice versa not working. Room carpets don't appear clean & room feels gloomy. Overall room was depressing!
Stayed 3 nights in Jul 2019

8/10 Good

murugasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Staff & service
The toilet shower tap is okd and leaking
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good location
Recommended 👌
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

6/10 Okay

Masaru

Disliked: Cleanliness, staff & service
Breakfast is terrible. Even 7:00 nobody took care of egg plates. Food is warmed up
Stayed 2 nights in Jul 2019

8/10 Good

Jake

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

TAI WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Overall is good, my room at 52/F, good view at day and night, near Twins Tower, near LRT station
Stayed 2 nights in May 2019

4/10 Poor

Florence

Disliked: Staff & service
Not recommended to stay
Hotel is old and understaffed. Room was not cleaned the next day till after 2 telephone calls. Breakfast was not nice and the staff were new and ignorant.
Stayed 2 nights in Apr 2019

8/10 Good

yipin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Sam, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located in Central of the George Town, convenience for those who stay at hotel Royal .
Stayed 1 night in Mar 2019

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location. Hotel staff were very helpful and friendly really enjoyed our stay in Penang.
Stayed 2 nights in Jan 2019