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Jazz Hotel Penang

3.5 star property
Family-friendly 3.5-star hotel near Gurney Drive

Choose dates to view prices

Photo gallery for Jazz Hotel Penang

Outdoor pool, pool umbrellas, sun loungers
Front of property
Breakfast, lunch, dinner served; international cuisine
Premium bedding, minibar, in-room safe, desk
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Parking available
  • Bar
  • Pool

Explore the area

Map
No 1, Jalan Seri Tanjung Pinang 1, Tanjung Tokong, George Town, Penang, 10470
  • Straits Quay Mall
    ‪5 min walk‬
  • Penang Avatar Secret Garden
    ‪11 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room

Premium bedding, minibar, in-room safe, desk

Basic Quadruple Room

  • Sleeps 5
  • 2 King Beds OR 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Premier Twin Room

  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Premier Double Room

Premium bedding, minibar, in-room safe, desk

Premier Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room

49-inch Smart TV with digital channels, TV

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • Sleeps 5
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Similar properties

Exterior

DoubleTree Resort by Hilton Hotel Penang

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.2 out of 5, Very good, (811)
The price is CA $98
per night
CA $120 total
includes taxes & fees
19 Feb - 20 Feb
DoubleTree Resort by Hilton Hotel Penang

About the area

George Town

In George Town .You'll find Straits Quay Mall and Penang Avatar Secret Garden within a 15-minute walk of this George Town hotel. Gurney Drive and Gurney Plaza are also within 2 miles (3 km).

What's nearby

  • Straits Quay Mall - 5 min walk
  • Penang Avatar Secret Garden - 11 min walk
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 4 min drive
  • KOMTAR - 8 min drive

Getting around

  • Penang Sentral - 41 min drive
  • Penang Intl. Airport (PEN) - 39 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Zus Coffee - ‬8 min walk
  • ‪Love A Loaf Bakery & Cafe - ‬6 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬7 min walk
  • ‪Jazz Feast - ‬2 min walk

About this property

Jazz Hotel Penang

Family-friendly 3.5-star hotel near Gurney Drive
Jazz Hotel Penang offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 3 meeting rooms. The family-friendly Jazz Hotel Penang also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee.

This 3.5-star George Town hotel is smoke free.

  • 255 guestrooms or units
  • 30 levels
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jazz Hotel Penang offers 255 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 50 for adults and MYR 28 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 28 for children
  • Self parking fee: MYR 10 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jazz Hotel Penang Tanjung Bungah
Jazz Penang
Jazz Hotel Penang George Town
Jazz Penang George Town
Jazz Hotel Penang Hotel
Jazz Hotel Penang George Town
Jazz Hotel Penang Hotel George Town

Jazz Hotel Penang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 118 reviews
Rating 8 - Good. 36 out of 118 reviews
Rating 6 - Okay. 14 out of 118 reviews
Rating 4 - Poor. 0 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kin Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good product & service. Cool vibes all round.
Stayed 2 nights in Sep 2024

6/10 Okay

che on

Stayed 4 nights in May 2024

10/10 Excellent

Harry, Fredericksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive high rise with a great view of the sea. Very safe area, close to a marina with many dining options
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location with very attentive staff. Highly recommended
Stayed 1 night in Jan 2024

8/10 Good

Gina

Stayed 1 night in Jan 2024

10/10 Excellent

Mian Mohsin, Lahore

Stayed 1 night in Nov 2023

8/10 Good

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & nice view
Stayed 2 nights in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location across the street from mall with large food court, pharmacy, shops, etc. Also easy walking to waterfront and Straits Quay marina, food and shops. The hotel offered a very good breakfast buffet and made to order omelets and other offerings.
Stayed 2 nights in Apr 2023

8/10 Good

Chi

Liked: Cleanliness, staff & service
Nice and kind staff, clean but gym needs air conditioning
Stayed 4 nights in Apr 2023

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Staff are friendly, helpful.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2020

6/10 Okay

IAN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Returning Guests Not given Due Recognition
We are Returning Guests and return on an almost monthly basis. My Wife was really upset when we were not given our usual room, but instead were given a room facing a block of flats (Therefore Compromising our Privacy) even though I had paid for a Suite Room. We had had a bad experience at such a room, so my wife was pretty unhappy! The Duty Manager then acted like he was doing us the biggest favour hen he gave us a same type of room we usually paid for, but charged us MYR 100 per night. Shameful treatment for returning guests! I was also denied a later checkout and they wanted to charge me again for this, so I just checked out at 9 30 a.m.instead of the requested 2 p/m/ which caused me and my Wife much Inconvenience. Not so happy with them this time...
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Jazz hotel is spacious and it's fairly new! It comes w bathtub! However, tbe location wasn't fantastic as it require 15mim drive to Georgetown and there's nothing nearby except for a super old mall just opposite. Jazz hotel itself has pharmacy and happy mart which makes things convenient for us to get our necessities. Housekeeping wasn't with standard. Some days they change towel for you, some days they don't. They don't even replace toilet rolls! We have to ask for it.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD AND ENJOY WE WILL BACK AGAIN , GOOD GOOD GOOD
Stayed 3 nights in Jan 2020

8/10 Good

Mustafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,clean and comfortable, No wide variety of food.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new, clean, simple. Convenient to supermarket tesco. Foods not fresh, a few of us had diarrhea. Swimming pool water needs regular cleaning. My body itch after the swim. overall is good and only it is away from town.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking for hotel guests in first few floor
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are friendly and good service. 👍 However, the phone in the room is not functioning and I can’t make call to the receptions or housekeeping when I need something. Also, hotel should provide more tv programmes / channels for us to staying in the hotel for few nights.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall pleasant stay, but breakfast spread do not impress me.
Stayed 1 night in Dec 2019

10/10 Excellent

Gary, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and hotel cleaniness is tiptop..Location is just 15mins drive to Gurney Paragon (Grab = RM15), just opp.Tesco.
Stayed 4 nights in Dec 2019

6/10 Okay

Junfook

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Kids feel disappointed with swimming pool
Overall as below: 1) Front desk service are super good. 2) Room are comfort and clean except bathroom design which waste water flow are not in good condition. 3) swimming pool are ; - size just nice - depth too shallow - water with many dirt/ particles
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019