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Shangri-La Rasa Sayang, Penang

5.0 star property
5-star beachfront resort near Ferringgi Beach

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Photo gallery for Shangri-La Rasa Sayang, Penang

Exterior
Premium bedding, minibar, in-room safe, desk
Garden Wing, Studio Suite
Front of property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included

Explore the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Ferringgi Beach
    ‪9 min walk‬
  • Batu Feringghi Night Market
    ‪13 min walk‬
  • Miami Beach
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪52 min drive‬

Room options

View all photos for Rasa Wing Rasa Junior Suite Twin

View from room

Rasa Wing Rasa Junior Suite Twin

  • 62 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Rasa Superior Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior Twin

  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Executive Family

Premium bedding, minibar, in-room safe, desk

Garden Executive Family

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Superior Family Seaview

Garden Superior Family Seaview

Garden Superior Family Seaview

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

View all photos for Garden Wing, Studio Suite

Garden Wing, Studio Suite

Garden Wing, Studio Suite

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rasa Wing Deluxe Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Suite King

  • 84 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Family

Garden Deluxe Family

Garden Deluxe Family

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Rasa Wing Rasa Junior Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Junior Suite King

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King

  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View Twin

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View Twin

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Deluxe Room Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room Twin

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View King

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View King

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Deluxe Room King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room King

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Wing, Suite, Terrace

Garden Wing, Suite, Terrace

Garden Wing, Suite, Terrace

  • 114 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Shangri-La Golden Sands, Penang

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.1 out of 5, Very good, (1001)
The price is CA $113
per night
CA $138 total
includes taxes & fees
20 Feb - 21 Feb
Shangri-La Golden Sands, Penang

About the area

George Town

On the beach.A stay at this resort places you within half a mile (1 km) of Ferringgi Beach and 3 miles (5 km) of Tropical Spice Garden. ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are also in the area.
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 9 min walk
  • Batu Feringghi Night Market - 13 min walk
  • Miami Beach - 4 min drive
  • Batu Ferringhi Beach - 6 min drive
  • Teluk Bahang Beach - 11 min drive

Getting around

  • Penang Sentral - 55 min drive
  • Penang Intl. Airport (PEN) - 52 min drive

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪KFC - ‬9 min walk
  • ‪Sigi's Bar & Grill On The Beach - ‬8 min walk
  • ‪Andrew's Kampung - ‬10 min walk
  • ‪Golden River Restaurant - ‬10 min walk

About this property

Shangri-La Rasa Sayang, Penang

5-star beachfront resort near Ferringgi Beach
As a guest of Shangri-La Rasa Sayang, Penang, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A children's pool, a hot tub, and a fitness center are also featured at the luxury Shangri-La Rasa Sayang, Penang. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town resort.

  • 304 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1973
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 105 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Mini golf
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 68
  • Front entrance ramp
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 105 per person
  • Rollaway bed fee: MYR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses a grey water recycling system.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay here
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff! Fantastic customer service & wonderful breakfast. The rooms were spacious & very nice. The views of the ocean were beautiful. And the pool & poolside restaurants were great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Harjit

Liked: Cleanliness
Great hotel, very relaxing atmosphere in lush grounds by the beach. What more would you need!
Stayed 7 nights in Oct 2024

8/10 Good

David

Stayed 3 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Benedict

Stayed 3 nights in Sep 2024

10/10 Excellent

ANNA

Stayed 3 nights in Oct 2024

10/10 Excellent

bruce

Liked: Staff & service, property conditions & facilities, room comfort
Five star
Amazing and great service
Stayed 4 nights in Oct 2024

8/10 Good

xiao

Liked: Cleanliness, staff & service, property conditions & facilities
On 08/10/24 Tuesday night, the pub played loud music and bass until 12:00 in the middle night . I called the front desk twice but the reply is waiting for the pub close by 12:00pm.
Stayed 8 nights in Oct 2024

6/10 Okay

Abas

Travelled with group
Liked: Staff & service
Disliked: Amenities
Excellent staff and food. Dated property. Quite far from centre. Limited beach area.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, Hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ,great service, clean , disappointed not clean .
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Payal

Disliked: Staff & service
They don't even bother when you booked in advance and want to cancel it genuinely.. They don't even want to give you any credit for future use..terrible experience with Shangri-La....
Stayed 1 night in Sep 2024

10/10 Excellent

Irvan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at Shangri-La Rasa were fantastic and very accommodating! It's because of their warm hospitality, we enjoyed Penang as much as we did. Special shout out to Duty Manager Dave who helped us with our request. Definitely recommend staying here!!
Stayed 5 nights in Sep 2024

8/10 Good

SUNNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by the beach, shuttle service to downtown was convenience
Stayed 3 nights in Sep 2024

10/10 Excellent

XIAOJING

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a five star hotel, very beautiful view, fantastic breakfast buffet, polite and helpful staffs, such an enjoyable experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Jezrael

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

SUNNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel location and its surrounding, night market and street food. Dinning was ok, service could be improved
Stayed 2 nights in Sep 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property to just chill...a bit out of the town but that's what we wanted.
Stayed 3 nights in Aug 2024

10/10 Excellent

CHI KIN Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, nice swimming pool
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria, Elfers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely room!
Stayed 1 night in Sep 2024

10/10 Excellent

Yue Yang

Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer break
Lovely hotel in great location The hotel is ready for a refresh of the decor and furnishings, looking a little bit tired and dated in places. Staff are welcoming and helpful. We ended up being here in August, hot and humid (not through choice, but necessity!) and a November to March break would be a better time to visit for the weather
Stayed 8 nights in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024