The George Penang By The Crest Collection

4.0 star property
4-star Colonial hotel near KOMTAR

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The George Penang By The Crest Collection

Lobby
Building design
Aerial view
Suite (Colonial Suite) | Balcony
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
138 Jalan Penang, Georgetown, George Town, 10100
  • Georgetown UNESCO Historic Site
    ‪3 min walk‬
  • Cheong Fatt Tze Mansion
    ‪5 min walk‬
  • KOMTAR
    ‪11 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

Governor Twin

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

Governor King

  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Heritage Suite)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Room (Premier Deluxe Queen)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Colonial Suite)

  • 99 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Pearl Suite with balcony

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Pearl Suite without balcony

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premier Executive Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

George Town

Heart of George Town.At this Downtown George Town hotel, you'll be within a 5-minute walk of Georgetown UNESCO Historic Site and Pasar Chowrasta. Cheong Fatt Tze Mansion and Kidland Penang are also within half a mile (1 km).

What's nearby

  • KOMTAR - 11 min walk
  • Penang Times Square - 14 min walk
  • Pinang Peranakan Mansion - 15 min walk
  • Gurney Drive - 2 min drive
  • Swettenham Pier Cruise Terminal - 2 min drive

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Hon Kei Food Corner - ‬2 min walk
  • ‪Toh Soon Cafe - ‬2 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Foong Wei Heong Restaurant Sdn. Bhd - ‬2 min walk
  • ‪Nasi Kandar Line Clear - ‬2 min walk

About this property

The George Penang By The Crest Collection

4-star Colonial hotel near KOMTAR
The George Penang By The Crest Collection offers its guests an outdoor pool and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

The George Penang By The Crest Collection also features multilingual staff, a garden, and a front-desk safe. Free self parking is available.

This Colonial George Town hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 6 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The George Penang By The Crest Collection offers 92 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 48.60 for adults and MYR 48.60 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 68
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle

More

  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The George Penang By The Crest Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • Destination fee: MYR 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 48.60 for adults and MYR 48.60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

The George Penang By The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

PUI SHUEN

Stayed 3 nights in Aug 2024

8/10 Good

Michiru

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Aug 2024

4/10 Poor

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location but loud music ruined the stay
The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

shirin

Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Disappointing
Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in George Town
Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

HAO

Stayed 3 nights in May 2024

8/10 Good

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

ASHLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in all areas
The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Magnus

Stayed 2 nights in Sep 2024

8/10 Good

Virginia W C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Stayed 6 nights in Jul 2024

10/10 Excellent

Tak Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024