The Millen Penang, Autograph Collection

4.0 star property
4-star Colonial hotel near Gurney Drive

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Millen Penang, Autograph Collection

Front of property
Outdoor pool, pool umbrellas
Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (MYR 65 per person)
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
55, Jalan Sultan Ahmad Shah, George Town, Penang, 10050
  • Gurney Drive
    2 min walk
  • Gleneagles Penang Medical Centre
    3 min walk
  • Island Hospital
    16 min walk
  • Penang (PEN-Penang Intl.)
    34 min drive

Room options

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Sea View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Sea View

  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Sea View

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds, Sea View

  • Sleeps 3
  • 2 Twin Beds

Grand Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

George Town

Downtown George Town stay.A stay at this Downtown George Town hotel places you steps from Gleneagles Penang Medical Centre and within a 5-minute walk of Gurney Drive. Also, Wawasan Open University Main Campus is within half a mile (1 km) and Wat Chaiya Mangkalaram is within 2 miles (3 km).

What's nearby

  • Gurney Drive - 2 min walk - 0.2 km
  • Gleneagles Penang Medical Centre - 3 min walk - 0.3 km
  • KOMTAR - 3 min drive - 2.6 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 3.1 km
  • Gurney Plaza - 4 min drive - 3.1 km

Getting around

  • Penang Sentral - 33 min drive
  • Penang Intl. Airport (PEN) - 34 min drive

Restaurants

  • Starbucks
  • ‪Maple Palace Restaurant - ‬5 min walk
  • ‪Jade Palace Dim Sum House 玉宮點心粥麵 - ‬5 min walk
  • ‪Northam Beach Cafe - ‬3 min walk
  • Northam Beach Carpark

About this property

The Millen Penang, Autograph Collection

4-star Colonial hotel near Gurney Drive
The Millen Penang, Autograph Collection offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. Meeting rooms and limo/town car service are available.

Public spaces have free WiFi and wired Internet. A 24-hour fitness center, spa services, and a vending machine are also featured at the business-friendly The Millen Penang, Autograph Collection. Parking is available for a fee. A complete renovation of The Millen Penang, Autograph Collection was completed in May 2024.

This Colonial George Town hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1999
  • Deli
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • No smoking on site
The Millen Penang, Autograph Collection offers 146 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Nut & Meg Wellness Spa. Services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Chinese (Cantonese), English, Malay

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (MYR 40.00 per day)
  • Secured uncovered valet parking on site (MYR 35 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 for adults and MYR 45 for children
  • 3 restaurants
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch Smart TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Millen Penang, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 400 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 1000 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • Tourism fee: MYR 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 45 for children
  • Covered self parking fee: MYR 40.00 per day
  • Uncovered valet parking fee: MYR 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Northam Suite Penang
Northam All Suite
Northam All Suite Hotel
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Northam All Hotel Georgetown
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Northam All Suite Hotel Georgetown
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The Northam All Suite Penang
The Millen Penang, Autograph Collection Hotel
The Millen Penang, Autograph Collection George Town
The Millen Penang, Autograph Collection Hotel George Town

The Millen Penang, Autograph Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 169 out of 883 reviews" "
Rating 8 - Good. 374 out of 883 reviews" "
Rating 6 - Okay. 199 out of 883 reviews" "
Rating 4 - Poor. 100 out of 883 reviews" "
Rating 2 - Terrible. 41 out of 883 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Rodney

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Overall stay
Overall was comfort except cleanness and internet was slow.
Stayed 1 night in Mar 2020

8/10 Good

MOHD, Shah Alam

Travelled with partner
Liked: Staff & service
I like the hotel. This was not the first time I stayed in the hotel. I have stayed many time before. The rooms are big and good for family guest.
Stayed 2 nights in Feb 2020

4/10 Poor

JOHNNY

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
pgrade required
This hotel needs upgrade. The main c Issue is cleanliness for towel, bed sheets, pillow.The Good: Swimming pool.
Stayed 1 night in Jan 2020

6/10 Okay

Seow min

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
hotel needs quality checking for comfort
Was unlucky to get a room without partition of bedroom and living room but this is not that bad. Is the window behind the desk no night curtain provided. Meaning when morning it is so bright for a comfort sleep. Jacuzzi hot water not hot enough and the water cannot fill up due to leaking at the drainage stopper. Ends up cannot enjoy jacuzzi at all. I have stayed here several times only this time I was unlucky.
Stayed 3 nights in Dec 2019

10/10 Excellent

DrAhmadFarouk, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and comfortable, and the working staff are very courteous and friendly from the bell-boys to the waiters and waitresses. Just need to have a better selection of TV channels.
Stayed 4 nights in Dec 2019

6/10 Okay

humaira, sarawak

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
penang view from high level is amazing. our room had upgrade to deluxe suite..thank to hotel but the living room aircond not function. It was dam hot when it nearly to noon....till 6.00pm...to the hotel, please check your "expensive room".
Stayed 1 night in Dec 2019

2/10 Terrible

janise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badly maintained hotel
Northam All Suites hotel is way way below expectation. The hotel room is dirty & there is a lingering stench of mouldy musty smell everywhere. The pillows also smelled like used ones. The parquet flooring is peeling off. It lacks proper building maintenance. Terrible place! We had to get out and book another hotel for the night.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are spacious
Stayed 2 nights in Dec 2019

6/10 Okay

Hau

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Ala

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2019

8/10 Good

Ala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

cherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay........
Stayed 1 night in Dec 2019

6/10 Okay

murali

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Air-condition not able to adjust..too cold. Difficult to find a functional power plug.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing deluxe room. We are very happy.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

4/10 Poor

May

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old,dirty,many thing spoil,always no hot water
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty and damp and not clean.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Place is pretty run down and needs major maintenance/repair..especially to the rooms
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
The bathrooms needs better cleaning, rooms are old and need more maintenance. work to be done. Floor tiles are warped and uneven No direct lift access to carpark, inconvenient if loaded with luggage.
Stayed 1 night in Sep 2019

6/10 Okay

MrsDyla, Kedah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I baru checkin 3/10/19 baru ni semua ok di sna staff smua friendly tapi suasana jer agak mnyeramkan suasana happy bertukar takut sebab digangu 😓 btw i smbut birthday husband haritu balloon yg bnyk malam tu husband kluar ke 7e , so tggal i dgn my son jer sbb my son tdo so kna tggl berdua di bilik, mlm tu i digngu bilik diketuk2 bila pergi ke toilet bunyi brang jtuh di ruang depan , lagi mnyeramkan after i ttup tv tiba2 balloon2 semua seperti ditampar2 😭 , dan keesokan harinyaaa pulak husband i ditindih dengan benda hitam 😌😌 ..after checkout bru bca review hotel ni brhantu tpi i xsure bilik tu atau hotel tu Bilik yang i duduk bernumber “3103” 😣
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suites look dated and are comfortable, clean and extremely roomy. Breakfast had a good selection and the staff are very accommodating.
Stayed 2 nights in Aug 2019

6/10 Okay

Samantha

Liked: Room comfort
average
first room we were taken too was on non-smoking floor but smelt of smoke. we were moved to a new room which didn't smell. We required urgent housekeeping on first night took over an hour to come to clean up a mess in the bathroom. Lack of towels supplied and available. Breakfast was very average. Staff helped as much as they could but place is in need of a renovation and overhaul of processes.
Stayed 4 nights in Jul 2019