Horseshoe Black Hawk

3.0 star property
3-star hotel near Ameristar Casino Black Hawk

Choose dates to view prices

Photo gallery for Horseshoe Black Hawk

Casino
Lobby sitting area
Lounge
Pillowtop beds, in-room safe, desk, blackout drapes
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
401 Main St, Black Hawk, CO, 80422
  • Monarch Casino Black Hawk
    ‪1 min walk‬
  • Ameristar Casino Black Hawk
    ‪7 min walk‬
  • The Gilpin Casino
    ‪12 min walk‬
  • Boulder, CO (WBU-Boulder Municipal)
    ‪62 min drive‬

Room options

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Black Hawk

In historical district.You'll be steps from Monarch Casino Black Hawk and within a 10-minute walk of Ameristar Casino Black Hawk. The Gilpin Casino and The Canyon Casino are also within 2 miles (3 km).

What's nearby

  • Monarch Casino Black Hawk - 1 min walk
  • Ameristar Casino Black Hawk - 7 min walk
  • The Gilpin Casino - 12 min walk
  • Saratoga Casino Black Hawk - 13 min walk
  • Grand Z Casino - 3 min drive

Getting around

  • Winter Park Ski Resort Amtrak Station - 68 min drive
  • Denver Intl. Airport (DEN) - 66 min drive

Restaurants

  • ‪Monarch Casino Black Hawk - ‬1 min walk
  • ‪McDonald's - ‬20 min drive
  • ‪Starbucks - ‬20 min drive
  • ‪White Buffalo Grille - ‬8 min walk
  • ‪Golden Gates Casino - ‬7 min walk

About this property

Horseshoe Black Hawk

3-star hotel near Ameristar Casino Black Hawk
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A casino, multilingual staff, and ski storage are also featured at the business-friendly Horseshoe Black Hawk. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Black Hawk hotel.

  • 240 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Meeting rooms
  • Casino
  • Deli
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Horseshoe Black Hawk offers 240 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 19.01 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Isle
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk
Isle Hotel
Isle Capri Black Hawk
Isle Hotel Black Hawk
Isle Hotel Black Hawk
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk Hotel
Isle Casino Hotel Black Hawk Black Hawk
Isle Capri Black Hawk
Isle Casino Hotel Black Hawk Hotel Black Hawk
Hotel Isle Of Capri
Isle Of Capri Hotel
Isle Of Capri Casino & Hotel
Horseshoe Black Hawk Hotel
Isle Casino Hotel Black Hawk
Horseshoe Black Hawk Black Hawk
Horseshoe Black Hawk Hotel Black Hawk

Horseshoe Black Hawk Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1006 reviews
Rating 8 - Good. 265 out of 1006 reviews
Rating 6 - Okay. 140 out of 1006 reviews
Rating 4 - Poor. 73 out of 1006 reviews
Rating 2 - Terrible. 77 out of 1006 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beds are “short sheeted.” They make the beds such that the blanket and sheets stop about 16 inches from the top of the bed. I slept with my shoulders and chest uncovered all night. No spare blankets in the closet… and we couldn’t find the thermostat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Gerald

Travelled with group
Disliked: Staff & service, property conditions & facilities
When I checked in. Within 5 minutes I tried to use the toilet and it wouldn’t flush. I call the front desk and by the time someone came I tried to fix it myself. 10 minutes later it still wasn’t fixed so I let the maintenance man come and he said it was fixed. Later that night after shift change another maintenance person came and replaced the handle and lo and behold it still wasn’t fixed. They only offered to return the resort fees. I believe I was entitled to way more than that!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely Remodeled
Stayed 1 night in Oct 2024

8/10 Good

Rachel R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior Suite
Check in was quick easy and fast. We had plenty of room for friends to hang out before gambling. The shower was impressive, felt like a sauna while enjoying the seat. Pillows were soft and bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda, Cedaredge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Easy check in.
Stayed 2 nights in Nov 2024

8/10 Good

Claudio

Liked: Property conditions & facilities
Not bad. A bit outdated
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
We had a bladt
Stayed 1 night in Sep 2024

6/10 Okay

Regina

Liked: Amenities
It was OK
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
First off, thanks George at the front desk, he helped Maria take care of our request for a king bed and made sure we were satisfied!!! Also, we stayed least week for one day, and an employee whowas cleaning, I wish I had his name, helped us with directions and helped my wife with her bags. The staff and the facilities and the cleanliness have all been great. Your elevators for the parking are very dated, this is our first impression, but the experience in the hotel and casino were super!
Stayed 1 night in Oct 2024

2/10 Terrible

Troy

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Not mad, just disappointed.
It was ridiculously hot in the halls and in the room. We set the ac to 69 and it had to be at least 80. We could not sleep and friends had rooms on other floors with the same problem. Then the power went out and the pitboss did not handle that legally or cordially. I have been to the property many times of there years, dating back to it being the isle and I’d never been treated so poorly or miserable. I don’t like to complain or stir things up but it was disappointing and there was no attempt to set thing right. Power outage and HVAC problems can be out of the control of any employee, but how they are handled and compensated for are 100% in their control to make it right.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay all around. Would have liked better liquor comped when gambling like some of the surrounding properties offer.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Got food poisoning from brew brothers I ordered my burger well done and got rare as they could serve a hot patty. Honestly this was ruined my beginning of my 10 day stay. Humiliated by the staff and their rude comments. I honestly never thought I would of had such a horrible experience. I just wanted to spend my recent winnings of 17k in peace. I was well know and respected by staff members but after this experience I'm never going to return to horseshoe casino.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Roxanne, Colorado Springs

Travelled with partner
This was the first time we had stayed at this property. The rooms are very nice, but there was an issue with the heater. Apparently, maintenance had turned the heater on two days earlier because it got cold in Blackhawk. However, there was an issue, and the heater was not able to be turned off. So we were told to sleep with the window open if we needed to get some air in the room. There were no windows in the room so we slept with the French doors to outside wide open all night. This was OK until around four in the morning when a thunderstorm rolled through. I might be willing to stay there again if I knew I was not going to have a problem with the heat blaring and making the room so hot.
Stayed 1 night in Oct 2024

6/10 Okay

Guy

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
NEVER STAY HERE!!!
The gentleman who checked us in was very friendly and helpful. The entire stay went downhill from there. The amenities lists AC however there is NOT AC and in the room. Our room was 78 degrees. We had to keep the windows open just to achieve 72. Plugged one curling iron in and the breaker blew in the bathroom. No lights or power. Re-set the outlet and finally got power. Had to curl hair in by the bed. Coffee maker did not work. When we went to the front desk in the morning to discuss the AC, power & coffee pot; she acted like she could care less. We did have a new coffee pot when we returned at the end of the day. We drove 6 hours and were tired when we arrived. A "valet" approached us and offered to park our car for $10 in valet for our entire stay. So we agreed. Only to find out the next morning, "valet" is complimentary. How can you have these con-artist working at your facility? Not once did we receive maid service. When we would return after being gone all day, our towels (that were hanging up) were taken and a pile of clean towels on the counter. Every day we got less and less towels. They would remove 2 wash clothes, 3 towels and one hand towel. They gave us 0 wash clothes, 2 bath towels and 5 hand towels. I prefer you don't take our towels that are hanging up if you are going to short us daily! Not once were we ever greeted or acknowledge when leaving or returning from the hotel. Very rude staff. There are many other choices to stay at....choose them!
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

2/10 Terrible

Abel

Stayed 2 nights in Oct 2024

6/10 Okay

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Good?
Dirty room dirty towels broken sink and toilet seat broken panels in the elevator cracked tile shower door that you had to step over the toilet to get out of no complementary breakfast nice casino and sketchy parking ramp all i can say is WOW!!!
Stayed 1 night in Oct 2024

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVERALL ALL WAS GOOD
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Stayed 1 night in Oct 2024