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Mercure Hotel Gera City

Family-friendly stay with free WiFi in Gera

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Photo gallery for Mercure Hotel Gera City

Breakfast, lunch and dinner served
Exterior
Terrace/patio
Serves lunch and dinner
32-inch flat-screen TV with satellite channels, TV, video-game console

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Gutenbergstr. 2a, Gera, TH, 07548
  • Theatre Altenburg Gera
    ‪4 min walk‬
  • Theater Gera
    ‪5 min walk‬
  • Culture and Congress Centre Gera
    ‪15 min walk‬

Room options

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

About the area

Gera

Heart of Gera.Within a 5-minute walk of this Gera hotel, you'll find Theatre Altenburg Gera and Theater Gera. Culture and Congress Centre Gera is within 2 miles (3 km) and Saale-Unstrut-Triasland Nature Park is within 12 miles (20 km).

What's nearby

  • Kunstsammlung Gera - 1 min walk - 0.2 km
  • Theatre Altenburg Gera - 4 min walk - 0.4 km
  • Theater Gera - 5 min walk - 0.5 km
  • Otto-Dix-House - 7 min walk - 0.6 km
  • Culture and Congress Centre Gera - 15 min walk - 1.3 km

Getting around

  • Central Station / Theater Tram Stop - 7 min walk
  • Gera Central Station - 9 min walk
  • Leipzig (LEJ-Leipzig - Halle) - 67 min drive

Restaurants

  • ‪Podium - ‬16 min walk
  • ‪Restaurant Lummersches Backhaus - ‬7 min walk
  • ‪Klimperkasten - ‬9 min walk
  • ‪Grünspecht - Das Original - ‬13 min walk
  • ‪Downtown - ‬10 min walk

About this property

Mercure Hotel Gera City

Family-friendly stay with free WiFi in Gera
Mercure Hotel Gera City offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 11 meeting rooms and coworking spaces. Event space at this hotel measures 8073 square feet (750 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Mercure Hotel Gera City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gera hotel.

  • 164 guestrooms or units
  • 4 levels
  • 8073 sq ft of conference space
  • 750 sq m of conference space
  • Built in 1996
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Hotel Gera City offers 164 accommodations with video-game consoles and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Languages

English, French, German, Spanish, Thai

Similar properties

Property entrance

Victor's Residenz-Hotel Gera

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
4.3 out of 5, Excellent, 317 reviews
The price is CA $108
CA $116 total
includes taxes & fees
4 Apr - 5 Apr
Victor's Residenz-Hotel Gera

Property amenities

Family friendly

  • Highchair
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 9.50 per day)
  • Covered extended parking on site (EUR 66.50 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle tours
  • Concerts/live shows
  • Gym
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • First-run movies
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21.00 for adults and EUR 21.00 for children
  • Covered self parking fee: EUR 9.5 per day
  • Covered extended parking fee: EUR 66.50 per week
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gera pentahotel
pentahotel Gera
pentahotel Hotel Gera
pentahotel Gera Hotel
pentahotel Gera
Mercure Hotel Gera City Gera
Mercure Hotel Gera City Hotel
Mercure Hotel Gera City Hotel Gera

Mercure Hotel Gera City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 355 reviews
Rating 8 - Good. 165 out of 355 reviews
Rating 6 - Okay. 42 out of 355 reviews
Rating 4 - Poor. 7 out of 355 reviews
Rating 2 - Terrible. 4 out of 355 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

raymond

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So many options for breakfast. Even fresh lemon for tea. Room clean and comfortable. Check in and out very easy. Was able to park right in front of hotel at no charge but they also have covered parking for a fee.
Stayed 1 night in May 2023

2/10 Terrible

Ermira

Stayed 1 night in Feb 2023

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022

2/10 Terrible

Annette

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and NOT handicap friendly at all.
I booked this hotel because of their very nice accessibility to wheelchairs. I am in an electrical wheelchair and my own lift and toilet chair. Arriving at the hotel we got a room with no roll-in shower. We went to ask for a roll-in shower room as it was promised in the hotel description and got told that none of their rooms had roll-in shower, despite their description. When we asked for their handicap van parking, we got told they only had a normal parking basement with very limited height so their promise of a handicap van parking was also false. The room was old, worn down and not a pleasant experience. Also we were promised a gaming console that was not there. They promised Premium bedding and we got something far from that. In the middle of the night, my helper had to remove all the sheets to remove a plastic sheet, since he was bathed in sweat because of the plastic. In the morning we uncovered a matress with disgusting stains everywhere. it was so disgusting that it should have been thrown out 10 years ago. I am horrified and utterly disgusted by this place. They also charged me for a breaklfast that I didnt get to, since I did not want to sit in their restaurant unshowered and dirty in the morning. All in all one of the worst hotel experiences I have had in my life and I can NOT, under any circumstances recomment this place for anyone that valuie their money or are in a wheelchair. The pictures on Hotels.com does NOT match the hotel at all. Far from 4 stars, maybe 2
Stayed 1 night in Nov 2021

10/10 Excellent

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay for 6 nights
Fantastic, clean and spacious hotel. Great rooms and good breakfast. Lovely little town too. Staff were friendly
Stayed 6 nights in Oct 2021

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City stay
Good experience
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Pleasant stay, good location. Food is nice
Stayed 2 nights in Oct 2020

8/10 Good

John, Knaresborough UK

Liked: Cleanliness, staff & service, amenities
Bedroom furniture rather old; unbelievably there was no glass or beaker in the room at all: Corona virus? But fair value for money.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
A fine option if you are visiting Gera.
Stayed 2 nights in Mar 2020

8/10 Good

Ann Dinger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to train station but not town center
The hotel is close to the train station and next to the old Orangerie. However it is a15-20 minute walk to the center of town. There is only one restaurant in the neighborhood, but the hotel restaurant is fairly good. The rooms need electrical outlets accessible for charging cell phones.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Gera
Good location, 5 mins walk to Sankt Marien Kirche. Restaurant provided good food with reasonable price.
Stayed 4 nights in Jul 2018

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apart from Wifi
Room was clean and spacious, breakfast (12 Euro extra) was awesome, staff was friendly. The free wifi is useless, too slow to load emails or Facebook chat. High-speed wifi had to be purchased separately. The paid wifi was fast enough for personal stuff, still struggled to use it for work.
Stayed 2 nights in Jun 2018

10/10 Excellent

Brendan, Birmingham , United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good hotel centrally located
The Hotel was clean, bed was good and the room very comfortable, these are my main criteria for a business hotel stay. The restaurant was offers a reasonably choice of meals and their are lots of varying restaurant options close by if you fancy more of a variety in styles / tastes.The breakfast selection was excellent. Staff were polite and very attentive when assistance was required. A good experience.
Stayed 2 nights in Jul 2017

10/10 Excellent

Joshua, Otterbach, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for stopover
Hotel had easy parking, good price, clean, friendly, and comfortable. Baby crib was in the room as requested.

8/10 Good

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is new. I was stopping overnight and it had a nice bar/restaurant etc. The negative surprise was the pathetic internet. You couldn't even purchase better internet. It was barely able to provide gmail access. I told the staff about my problems with internet and they were sympathetic but couldn't provide solutions. I wouldn't stay here again due to the poor internet because I require it while I'm travelling.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, ful-service hotel
PentaHotel Gera is a resort-status hotel, with an excelent buffet restaurant, clean,state-of-the-art rooms and full fitness-room facilities. It is very close and convenient to the Train Station in Gera.

10/10 Excellent

Tim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great staff and great hotel... only improvement would be tea / coffee in the room!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Hotel, expensive breakfast
This Hotel is about 15 minutes walk from the Main Railway Station. Overall we were impressed with the cleanliness and general comfort of the room and have no hesitation in recommending it to other travellers. If I had to suggest an improvement I would say that the installation of extraction in the bathroom would be a good thing, but this I know would be a major expense, I have to say that the lack of it caused us no problems. Breakfast was very expensive, so we found a small Bakerei (I hope thats how you spell it) 5 minutes up the road which did an excellent breafast for about a quarter of the price. A major improvement from our point of view would have been tea/coffee making facilities in the bedroom.

4/10 Poor

Andreas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Licht, aber auch viel Schatten
Das Positive vorneweg: das Personal ist ausgesprochen freundlich und zuvorkommend, sowohl an der Rezeption wie auch beim Frühstück. Das Zimmer ist groß und ruhig, das Bad modern und sauber. Auch bietet der Frühstücksraum genügend Platz und mehrere Kaffeemaschinen - beides wusste ich sehr zu schätzen. Das Zimmer war aber ansonsten so abgenutzt und "muffelig", wie ich es in einem Hotel dieser Kategorie ehrlicherweise indiskutabel finde. Da das Hotel auf Grund einer Großveranstaltung komplett ausgebucht war, habe ich auch gar nicht erst versucht zu tauschen. Und wenn man ein Nichtraucher Zimmer bestellt, irritiert ein Aschenbecher auf dem Tisch schon sehr...
Stayed 1 night in Nov 2024

8/10 Good

Jürgen

Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Günstige Verkehrslage, gute Anbindung an den Nahverkehr (Tram), ruhige Zimmer zum Innenhof, Parkmöglichkeiten in den Nebenstraßen oder in der Tiefgarage vorhanden, ideal zum Theaterbesuch
Stayed 2 nights in Oct 2024

8/10 Good

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities
Es war angenehm und sehr freundlich!
Stayed 1 night in Oct 2024