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Le Grand Hôtel & Spa et son Chalet

4.0 star property
4-star ski hotel with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Grand Hôtel & Spa et son Chalet

Indoor pool, outdoor pool
View from room
Junior Suite
Terrace/patio
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Parking available
  • Spa
  • Pool

Explore the area

Map
Place du Tilleul - 17/19, rue Charles-de-Gaulle, Gerardmer, Vosges, 88400
  • Gerardmer Ski Resort
    1 min walk
  • Jardin de Berchigranges
    2 min walk
  • Gérardmer Casino
    8 min walk
  • Colmar (CMR-Houssen)
    75 min drive

Room options

Deluxe Room (Park)

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room (Park)

  • Sleeps 3
  • 1 Double Bed

Superior Room (Village)

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel des Bains

Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (315)
The price is CA $124
per night
CA $139 total
includes taxes & fees
10 Dec - 11 Dec
Hotel des Bains

About the area

Gerardmer

Mountain getaway .Your stay at this hotel will put you steps from Jardin de Berchigranges and a 5-minute walk from Gerardmer Ski Resort. Ballons des Vosges Nature Park and Gérardmer Casino are also within half a mile (1 km).

What's nearby

  • Gerardmer Ski Resort - 1 min walk - 0.0 km
  • Gérardmer Casino - 8 min walk - 0.7 km
  • Lac de Gérardmer - 9 min walk - 0.8 km
  • La Mauselaine - 5 min drive - 2.6 km
  • Le Poli - 8 min drive - 4.0 km

Getting around

  • Laveline-devant-Bruyères Station - 24 min drive

Restaurants

  • ‪L'Hors du Temps - ‬6 min walk
  • ‪La P'tite Sophie - ‬3 min walk
  • ‪Le Grizzly - ‬2 min walk
  • ‪Le Bistro Burger - ‬4 min walk
  • ‪Le Neptune - ‬6 min walk

About this property

Le Grand Hôtel & Spa et son Chalet

4-star ski hotel with 3 restaurants
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 3 restaurants on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage, an indoor pool, and an outdoor pool. Free self parking is available.

This 4-star Gerardmer hotel is smoke free.

  • 76 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Le Grand Hôtel & Spa et son Chalet offers 76 accommodations with bathrobes and hair dryers. This Gerardmer hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free offsite parking
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 22 per person
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Desk
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 20 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Grand et son Chalet
Le Grand et son Chalet Gerardmer
Le Grand Hôtel et son Chalet
Le Grand Hôtel et son Chalet Gerardmer
Grand Hôtel son Chalet Gerardmer
Grand Hôtel son Chalet
Le Grand Hôtel Spa et son Chalet
Le & Spa Et Son Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel
Le Grand Hôtel & Spa et son Chalet Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel Gerardmer

Le Grand Hôtel & Spa et son Chalet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 98 reviews" "
Rating 8 - Good. 35 out of 98 reviews" "
Rating 6 - Okay. 11 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Raisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax
Great spa, professional staff and nice restaurants.
Stayed 1 night in Oct 2017

10/10 Excellent

Julian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed one night only to break long drive. Beautifully maintained grounds and hotel. Room was spacious and comfortable. Would have liked to stay longer to see more of town and surrounding countryside - maybe another time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

2/10 Terrible

Renaud

Stayed 1 night in Feb 2022

10/10 Excellent

Doriane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

CLARISSE, Longlaville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
C’est la quatrième fois que nous nous rendons dans cet établissement. Accueil chaleureux établissement digne d’un quatre étoiles. Chambre propre cosy et bien insonorisée . La piscine et les commodités sont vraiment au top. Très bon petit déjeuner copieux. Les : la situation centrale, l’accueil, Piscine intérieure chauffée et très propre unité. Les moins : wi-fi à revoir. Qui saute régulièrement utilisable uniquement dans la chambre et le bar de l’hôtel. Dès lors on se rend à la piscine ou sur les terrasses c’est terminé. La grande déception cette année est l’un des trois restaurant le coq à l’Ane qui perd de sa prestance notamment au niveau du choix des repas : plus de menu au choix si vous n’êtes pas en demi-pension. Qualité moyenne. Le service et l’accueil sont déplorables. très peu de sourire la jeune fille qui était déjà l’année dernière n’est toujours pas sympathique. On a franchement l’air de l’ennuyer. Les repas servis vite fait les uns après les autres…expédié en 45 minutes c’est bien dommage pour la réputation de l’hôtel !! Beaucoup de couples autour de nous pensaient exactement la même chose et été aussi déçu que nous. heureusement que le Grand cerf reste toujours très bon. !!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Aurélie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapade au Grand Hôtel & Spa
Superbe hôtel, piscines (dont la piscine extérieure chauffée, un délice !), belle grande chambre moderne, restaurants... et un service très pro. Le tout dans un écrin de verdure en plein centre de Gerardmer. C'est un peu cher, certes, mais ça se justifie. 9/10 !
Stayed 3 nights in Aug 2020

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en famille
Séjour agréable avec tous les services souhaités !
Stayed 2 nights in Aug 2020

10/10 Excellent

IRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Dommage
Magnifique hôtel avec de belles prestations. Par contre très déçu par le service. Les employés de l hôtel ne savent pas ce que le mot service veut dire et c est dommage car cela gâche tout le reste
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
belle piscine intérieur mais eua tres froide a l exterieur malgré les 40 degres!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste parfait……………………………………………………………………………………………………………………….
Stayed 2 nights in Jun 2019

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, room comfort
j'ai beaucoup apprécié le spa et la piscine
Petit déjeuné moyen sur les trois jours, il a toujours manqué quelque chose. Restaurant du coq à l'âne rapport qualité-prix moyen.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Lauriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent en tous points
Nous avions réservé une nuit dans le cadre d'une Smartbox. Excellent hôtel, service impeccable & personnel très agréable. Localisation parfaite, nous reviendrons !
Stayed 1 night in Dec 2018

2/10 Terrible

Julien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant, chambre très confortable personnel à l'écoute du client
Stayed 1 night in Sep 2018