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Novotel Lyon Gerland Musée des Confluences

4.0 star property
Family-friendly 4-star hotel near Musée des Confluences

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Lyon Gerland Musée des Confluences

City view from property
Suite, 1 Queen Bed with Sofa bed
Exterior
Breakfast, lunch and dinner served
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
70 avenue Leclerc, LYON CEDEX 07, Lyon, Rhone, 69363
  • Halle Tony Garnier
    3 min walk
  • Musée des Confluences
    7 min walk
  • Lyon Confluence Shopping Center
    15 min walk
  • Lyon (LYN-Lyon Bron)
    18 min drive

Room options

View all photos for Classic Room, Multiple Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

  • 24.0 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Novotel Lyon Centre Confluence Bord de Saone

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (781)
The price is CA $186
per night
CA $212 total
includes taxes & fees
9 Jan - 10 Jan
Novotel Lyon Centre Confluence Bord de Saone

About the area

Lyon

City center stay.With a stay at this Lyon City Centre hotel, you'll be within half a mile (1 km) of Musée des Confluences and 2 miles (3 km) of Matmut Stadium. Textile Museum and Bellecour Square are also within 3 miles (5 km).

What's nearby

  • Halle Tony Garnier - 3 min walk
  • Musée des Confluences - 7 min walk
  • Matmut Stadium - 18 min walk
  • Bellecour Square - 5 min drive
  • Basilica of Notre-Dame de Fourvière - 10 min drive

Getting around

  • Halle Tony Garnier Station - 2 min walk
  • Oullins Station - 4 min drive
  • Saint-Exupery Airport (LYS) - 23 min drive

Restaurants

  • ‪Sakura - ‬11 min walk
  • ‪Azar Club - ‬11 min walk
  • ‪Brasserie des Confluences - ‬8 min walk
  • ‪El Bar Debourg - ‬9 min walk
  • ‪Heat - ‬11 min walk

About this property

Novotel Lyon Gerland Musée des Confluences

Family-friendly 4-star hotel near Musée des Confluences
Novotel Lyon Gerland Musée des Confluences offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and 17 meeting rooms are available. Event space at this hotel measures 7233 square feet (672 square meters) and includes conference space. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel Lyon Gerland Musée des Confluences. Parking is available for a fee.

This 4-star Lyon hotel is smoke free.

  • 186 guestrooms or units
  • 7233 sq ft of conference space
  • 672 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Lyon Gerland Musée des Confluences offers 186 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 18.5 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 8.50 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.5 per person
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 8.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash.
    For guests' safety, the property includes a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in August.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Lyon Gerland
Novotel Lyon Gerland Musée Confluences Hotel
Lyon Novotel
Novotel Lyon Gerland Hotel Lyon
Novotel Lyon Gerland Hotel
Novotel Musée Confluences Hotel
Novotel Lyon Gerland Musée Confluences
Novotel Musée Confluences
Novotel Lyon Gerland Musée des Confluences Lyon
Novotel Lyon Gerland Musée des Confluences Hotel
Novotel Lyon Gerland Musée des Confluences Hotel Lyon

Novotel Lyon Gerland Musée des Confluences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 344 out of 929 reviews" "
Rating 8 - Good. 405 out of 929 reviews" "
Rating 6 - Okay. 115 out of 929 reviews" "
Rating 4 - Poor. 49 out of 929 reviews" "
Rating 2 - Terrible. 16 out of 929 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Siobhan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
From arrival the lady serving us greeted me with a friendly ‘bonjour’ and when I said Hello in English, her face instantly changed to a look of disgust….do your staff not like the British? I don’t complain easily but unfortunately due to the events as follows we were really let down. The room really wasnt up to an executive standard. the mattresses and pillows are VERY stained, there is only one bin for the whole place and thats in the bathroom, the walls are so thin we could hear everyone in other rooms so sleeping was difficult. we didnt have any complimentary items in the fridge-no water, soft drinks or food. there were no free toiletries in the bathroom as stated.the shower is too low so we had to stoop under it and the adjustable shower head doesnt work. the shower tray is dirty and the conditioner bottle empty. There is no rail when coming out and is dangerous to take a big step down.we were only given 2 coffee pods and one dressing gown for a family of 4.1 cracked mug by the kettle. 2 of the wall sockets dont work and we tried several plugs so its definitely the sockets. the interjoining door to another room doesnt lock so the otherside could easily walk in if they wanted but we put things against the door just in case. the advert for the stay is misleading as it says a seperate bedroom but its all in one room! i had to ask for all the missing items and was brought a chocolate bar, 3 cans for the fridge and for the fridge and some paper cups. No water bottles
Stayed 2 nights in Aug 2024

8/10 Good

William, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Convenient for the metro at end of line due to constructions. Further away from attractions in center of the city.
Stayed 4 nights in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with the bare essentials. Location is a distance from historic region of Lyon~ 3 miles. Walking it took us 45 minutes but public transit is really close. Restaurant on site is limited in hours and only serves breakfast and dinner at set times. Staff were friendly and helpful.
Stayed 5 nights in Aug 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base in the south of Lyon city centre - 5 mins walk to a tram stop to travel into the city centre. The Breakfast buffet had a lot of options for us as a family. The communal pool is small, but good - towels for the pool are 2 euros from reception. Parking is underground at 14 euros. Restaurant on an evening is friendly.
Stayed 3 nights in Jul 2024

4/10 Poor

kirsty

Travelled with family
Disliked: Cleanliness
Rooms very small for 2 adults plus 1 child. Is out of the way but tram & metro close by. Room and bathroom need updating. Although beds are very comfortable & breakfast is good.
Stayed 3 nights in Jul 2024

6/10 Okay

sarah

Travelled with partner
Liked: Cleanliness
There was a conference on whilst we were there, so lobby area was busy. Pool is very small and bizarrely you have to walk through the dining area to get to it. There's no changing facilities so you have to walk back in your wet costume under your clothes. Seems the Ibis next door has all the same facilities but is cheaper than the Novatel!
Stayed 2 nights in Jun 2024

8/10 Good

Paolo, Milano

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Allison

Disliked: Staff & service, property conditions & facilities
They didn’t have 2 double beds as it said, they had 2 twin beds which meant one of my kids had to sleep on the floor and they only gave us one pillow on the bed which was a throw pillow cut in half and put in a pillowcase for a bed pillow and when I asked for another pillow they told me “that is not possible”. In my other room they also only gave us one pillow for the double bed and wouldn’t give us another one
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

6/10 Okay

Mary Louise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, safe parking, close tram stops from where you can easily reach the old city. Front desk staff was very nice, helpful, with a good sence of humour and made us feel very welcomed. Some water in the room would have been nice.
Stayed 1 night in May 2024

2/10 Terrible

Abhiram

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

gurjit

Travelled with family and small children
Disliked: Property conditions & facilities
Booked this based on other visitors recommendations but was unfortunately very disappointed 1. It's VERY dated inside 2. No cot provided even though the booking included an infant 3. The lobby restaurant had water coming through the ceiling which smelled like waste 4. The cleaners only made the adult bed up not that child's bed 5. It's literally the same building as an ibis
Stayed 2 nights in May 2024

8/10 Good

Ken

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Alex H

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property does not demonstrate the caliber of a 4 star establishment. Staff lacks hospitality skills and compassion. Check-out time was posted at 12 Noon, however, housekeeping keeps badgering guests at 9am, 10am and 11am to ensure we have vacated which was extremely intrusive especially when we were getting ready to check-out. I answered the door once and the housekeeping lady (perhaps Manager) gave me a rude and stern look, questioning why we haven't left the room yet. Additionally, contacted the front desk to extend a courtesy late check-out of 1pm as 3 of us were very ill due to food poisoning, and yet we were denied. As a guest, one would expect a little more accommodation based on each unique circumstance, and the requests in my opinion were more than reasonable. Nonetheless, very likely will not be returning.
Stayed 3 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 3 nights in Sep 2023

10/10 Excellent

Constance

Stayed 3 nights in Jul 2023

6/10 Okay

Steven John

Stayed 3 nights in Jul 2023

6/10 Okay

Marina, Chicago

Stayed 2 nights in Jul 2023

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities but very limited dining options around the hotel. If you are in Lyon for sightseeing etc, you will need to go back and forth between the city center and the hotel.
Stayed 1 night in Jul 2023

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service at all levels, particularly in the restaurant. After making a reservation and twlli g the host, I told hom where I would be and then pointed. A 1/2 wait turned into an hour I checked back in with him. No recall of the reservation, I waited agaim for a 1/2 hour and was seated. They brought part of my ordet and forgot the entree. During that wait they messed Up 3 other orders.
Stayed 3 nights in Jul 2023

8/10 Good

Regina

Stayed 2 nights in Jun 2023

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023