Ratings based on 52 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 17, 2024 on Hotels
5 out of 5
by A traveller

Posted Sep. 10, 2024 on Hotels
The hotel manager and staff are first class. Very helpful and pleasant. Breakfast was enough to feed a village and very tasty. Location was close to all the highlights of the town. Our room was large and spotless. Thank you to all making our stay very enjoyable
5 out of 5
by A traveller

Posted Sep. 9, 2024 on Expedia
Great location and one of the nicest hotels we stayed at in Albania! Room was spacious and bathroom finishings were all new. Slight disappointment that they don't turn the espresso machine on until after breakfast (pretty bad coffee), but the breakfast itself makes up for this shortcoming.
5 out of 5
by A traveller

Lovely staff and location

Posted Aug. 16, 2024 on Hotels
Well located near the bazaar. Staff were very helpful and friendly. Room was spacious and air conditioned. Wonderful views of the mountains at breakfast on the terrace. Bar does a nice range of drinks which can also be delivered to your room.
Comment from Hotel Management
Aug. 18, 2024 by Kalemi 2 Staff, Hotel Management
Dear Rahul ,Thank you for your review !It's wonderful to hear that our location served you well during your stay.Your positive remarks about our amenities are much appreciated. We're delighted you found everything to your liking and hope to continue exceeding your expectations on future visits.Thank you for acknowledging the exceptional service provided by our staff. We can't wait to welcome you back soon!Warm regards ,
5 out of 5
by A traveller

Great

Posted Jul. 30, 2024 on Hotels
Great location and staff
Comment from Hotel Management
Aug. 18, 2024 by Kalemi 2 Staff, Hotel Management
Dear Amanda,We appreciate your feedback!. It's fantastic to hear you enjoyed our location and amenities. We hope to be your choice of stay whenever you're in town.Regards,
4 out of 5
by A traveller

Posted Jul. 20, 2024 on Expedia
Comment from Hotel Management
Jul. 26, 2024 by Kalemi 2 Staff, Hotel Management
Dear Raela ,Thank you so much for taking the time to rate us! We hope to have you back with us soon !Warm regards ,
5 out of 5
by A traveller

Posted Jul. 11, 2024 on Expedia
I cannot recommend this place enough. Along with being beautiful , friendly clean and safe the service was above and beyond truly one of the best experiences we have had in a long time and can’t imagine staying anywhere else when I’m back in the lovely city of gjirokaster
Comment from Hotel Management
Jul. 11, 2024 by Kalemi 2 Staff, Hotel Management
Dear Nikola ,Thank you for sharing your experience with us ! We look forward to seeing you again . Your feedback helps us to improve service for everyone . Warm regards ,
4 out of 5
by A traveller

Posted Jul. 1, 2024 on Expedia
Tough parking and spot to get to by car, however staff very friendly and room was quite nice. Wifi however did not work in our room.
Comment from Hotel Management
Jul. 26, 2024 by Kalemi 2 Staff, Hotel Management
Dear Benjamin ,Thank you for sharing your experience with us ! We appreciate your feedback.Your positive comments on our room facilities are much appreciated. We aim to provide a home away from home experience with all the necessary comforts, and we're delighted to know we achieved this for you.Your compliments on our staff's service are greatly appreciated.About the parking thank you for bringing this to our attention. We always help our customers with parking, because the number of cars that the parking lot can hold is limited. We hope that we have made parking easy for you by helping you even a little.Our sincere apologies about the WI-FI problems .We're addressing the Wi-Fi issue and hope to provide an even better experience next time!Warm regards ,
5 out of 5
by A traveller

Carolyn and Chris

Posted Jun. 28, 2024 on Hotels
Lovely place to stay and well situated for the Castle and village Friendly helpful happy staff Tricky to find up narrow cobbled streets but fabulous views once at the hotel Parking was available at front of hotel Beautiful room very clean and comfortable bed and pillows. Beautiful wooden ceilings Good air con. No lift so beware if on top floor! Breakfast was served at the table with choice of eggs. Would definitely recommend this hotel
Comment from Hotel Management
Jul. 14, 2024 by Kalemi 2 Staff, Hotel Management
Dear Carolyn and Chris,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our team takes great pride in providing friendly and helpful service, and your kind words mean a lot to us. look forward to welcoming you back to our hotel in the future.Sincerely,
5 out of 5
by A traveller

Posted Jun. 11, 2024 on Hotels
Comment from Hotel Management
Jul. 14, 2024 by Kalemi 2 Staff, Hotel Management
Dear ,Thank you for your fantastic rates! We're so glad to hear you had an amazing time and enjoyed our hotel !We look forward to welcoming you back for another relaxing stay!Warm regards ,