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Hampton Inn Richmond West Innsbrook

2.5 star property
Hotel near Short Pump Town Center in Glen Allen

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Exterior
Superior Room, 1 King Bed with Sofa bed, Non Smoking
Coffee service
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
10800 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    5 min drive
  • Silver Diner
    2 min walk
  • Richmond Staples Mill Road Station
    17 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Richmond Short Pump

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1770)
The price is CA $160
per night
CA $187 total
includes taxes & fees
11 Jan - 12 Jan
Wingate by Wyndham Richmond Short Pump

About the area

Glen Allen

In shopping district.Within 3 miles (5 km) of this Glen Allen hotel, you'll find Elk's Lodge and Short Pump Town Center. Also, Virginia Hospital & Health is within 3 miles (5 km) and Regency Square Mall is within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 5 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Virginia Commonwealth University - 16 min drive

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Golden Corral - ‬15 min walk
  • ‪Noodles & Company - ‬8 min walk
  • ‪Silver Diner - ‬2 min walk
  • ‪The Beach House - ‬8 min walk
  • ‪Five Guys - ‬7 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hotel near Short Pump Town Center in Glen Allen
Hampton Inn Richmond West Innsbrook offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Hampton Inn Richmond West Innsbrook also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Hampton Inn Richmond West Innsbrook was completed in March 2021.

This Glen Allen hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 1994
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1003 reviews" "
Rating 8 - Good. 259 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

junius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. All the outlets did not work
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, very helpfull staff, you do need to do something with the pillows and be linens and towels that smell like old sweat. I have stayed there 3-4 times and each time, particularly the pillows stink. You are too nice a hotel for something like that.
Stayed 1 night in Sep 2024

8/10 Good

Richard, Pompano Beach

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in this location, we were traveling for work and only needed one night. Could use a little spruce up.
Stayed 1 night in Sep 2024

10/10 Excellent

Gwen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tired and beds were uncomfortable. Staff was friendly and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Stayed 1 night in Sep 2024

2/10 Terrible

Justin

Stayed 2 nights in Aug 2024

6/10 Okay

Heather

Travelled with family
Disliked: Amenities, property conditions & facilities
Old, shower shelf broken, no pillow for sofa bed...
Stayed 1 night in Sep 2024

8/10 Good

junius

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here quite a few times when the price is right
Stayed 1 night in Sep 2024

10/10 Excellent

Leigh Anne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with a convenient location to certain business meetings close to Richmond.
Stayed 1 night in Sep 2024

2/10 Terrible

David-Susan

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Elevator was dirty, bathroom could have been cleaned a little better, air conditioning didn’t work good enough, found used dental floss pick in bedding
Stayed 2 nights in Sep 2024

8/10 Good

Ellen Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access No bells or whistles Comfortable stay
Stayed 1 night in Sep 2024

10/10 Excellent

galaspa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a great property. Room was very nice. Comfortable bed. Breakfast was very good. The only negative was that the elevators were not as clean as the rest of the property.
Stayed 1 night in Sep 2024

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The exhaust system in the bathroom wasn't working so i didn't shower as the room was already humid. Used the lobby bathroom for the heavy lifting.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

6/10 Okay

Joshua

Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at your hotel, and overall, my experience was pretty good. The staff member who checked me in was friendly and welcoming, which was a great start to my stay. However, there were a few concerns I wanted to mention. When I arrived in my room, I noticed that the bed sheets were dirty. Thankfully, I caught a housekeeping staff member in the hallway, and she was very responsive and changed the sheets immediately, which I appreciated. Unfortunately, I also had an issue with the hot water in the bathroom, as there was none, so I had to take a cold shower the day I checked in and the day I checked out. Another concern was regarding the parking lot. I returned to the hotel late due to attending a concert in DC. I returned to the hotel around 3 a.m. As I was getting out of my car, a man approached me, stood next to my car, and started smoking a cigarette. He asked how I was doing, which initially seemed like he might be panhandling. However, he then asked what I had in my hand, which was food I got from Wawa. Feeling a bit uneasy, I grabbed my bags and headed toward the hotel entrance. The man followed me, which made me uncomfortable. I was unsure of his intentions, but it did make me concerned for the safety of others, especially if a woman were to encounter a similar situation late at night. I am not sure what you all could do regarding the parking lot encounter, but I thought it was worth mentioning.
Stayed 1 night in Sep 2024

8/10 Good

Ann Marie

Travelled with family
Liked: Amenities
Great stay! Only suggestion for improvement would be with the hot breakfast. Not very good. Lacked taste. Otherwise, other continental breakfast options were good.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Food was good. Room was clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities
Great room but there was a weird smell. I’ll bring air freshener with me next time.
Stayed 1 night in Aug 2024

8/10 Good

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service
Good location, easy check in.
Stayed 1 night in Sep 2024

4/10 Poor

Lynn

Business traveller
Disliked: Cleanliness
My bathroom had a dirty wet washcloth in the shower and a used towel hanging behind the bathroom door. I changes rooms and the bathroom was “clean” but the shower ledge was falling off and there was red mildew along the edges. There was also a weather leak under the sink.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024