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Hampton Inn Richmond West Innsbrook

2.5 star property
Hotel near Short Pump Town Center in Glen Allen

Choose dates to view prices

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Combined shower/tub, hair dryer, towels
Exterior
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area
Superior Room, 1 King Bed with Sofa bed, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
10800 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪5 min drive‬
  • Henrico Doctors' Hospital
    ‪9 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

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Best Western Plus Glen Allen Inn

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  • Pool
  • Breakfast included
  • Pet-friendly
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4.0 out of 5, Very good, 1,003 reviews
The price is CA $103
CA $120 total
includes taxes & fees
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About the area

Glen Allen

In shopping district.Within 3 miles (5 km) of this Glen Allen hotel, you'll find Short Pump Town Center and Elk's Lodge. Regency Square Mall and Sheltering Arms Institute are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 4 min drive - 4.2 km
  • Henrico Doctors' Hospital - 7 min drive - 8.5 km
  • University of Richmond - 11 min drive - 11.5 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.1 km
  • Virginia Commonwealth University - 16 min drive - 20.5 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Golden Corral - ‬15 min walk
  • ‪Noodles & Company - ‬8 min walk
  • ‪Silver Diner - ‬2 min walk
  • ‪The Beach House - ‬8 min walk
  • ‪Five Guys - ‬7 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hotel near Short Pump Town Center in Glen Allen
Hampton Inn Richmond West Innsbrook offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Hampton Inn Richmond West Innsbrook also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Hampton Inn Richmond West Innsbrook was completed in March 2021.

This Glen Allen hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 1994
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

junius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We come here quite a bit, perhaps once a month. Nice hotel
Stayed 1 night in Mar 2025

8/10 Good

JAMES, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
It had everything
Stayed 1 night in Feb 2025

8/10 Good

junius

Liked: Staff & service
Wanted to be on first floor
Stayed 1 night in Feb 2025

2/10 Terrible

Adrienne

Did not check in. After an unknown additional fee at check in
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good, except for the bed being hard, there was no cushion at all! This was my 2nd time staying at location, 1st time the bed was not as bad as this time.
Stayed 1 night in Jan 2025

10/10 Excellent

Blake

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Roxanne

Stayed 1 night in Jan 2025

8/10 Good

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, decent Continental hot breakfast. Heating unit noisy but comfortable beds
Stayed 1 night in Jan 2025

10/10 Excellent

Martina

Stayed 1 night in Nov 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Virginia

Travelled with group
Stayed 1 night in Jan 2025

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Stay Was Good, Mattress Was A Little Hard For My Liking. Heater Blew Air On To You When Sitting At Desk. Otherwise Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Stayed 4 nights in Dec 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and easy; convenient for our needs. Breakfast was a plus
Stayed 5 nights in Dec 2024

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t clean our room for two days. Called to ask for them to change our sheets bc no one service the room that day. They made us come to the front desk to get sheets to change them ourselves Same with towels
Stayed 4 nights in Dec 2024

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities

paint smells

room is paint smell. wife didn’t sleep well. trouble breathing as the paint effect her breathing breakfast bunch of slow service caught her texting on phone between duty hoodie work behind front desk. too many gangsta
Stayed 1 night in Dec 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good. Place was quiet. Facility showing its age a little, but good value for the money and would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Dec 2024

2/10 Terrible

Sriram

I specifically asked for interconnecting room. Expedia App did not permit me to book one King and one Queen . I put in the comments. Not sure if Expedia passed it on. They said that the morning front desk person did not allot it and King bed rooms with inter connections were taken
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay in Hampton Innsbrook!

We loved our stay at the Hampton Inn in Innsbrook. The hotel was clean and staff was very accommodating. Location was excellent. Close to shopping and many restaurants within walking distance. We will definitely stay here again! Thanks!
Stayed 1 night in Dec 2024

8/10 Good

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for traveling 95. Loads of dining options
Stayed 1 night in Dec 2024

8/10 Good

Christopher, Bristow

Stayed 1 night in Dec 2024