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White Oaks Resort & Spa

5.0 star property
Eco-certified resort near Outlet Collection at Niagara

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Photo gallery for White Oaks Resort & Spa

Premium bedding, pillowtop beds, minibar, in-room safe
Reception
Interior
Luxury Deluxe Suite
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Outlet Collection at Niagara
    ‪1 min walk‬
  • Niagara College Niagara-on-the-Lake Campus
    ‪4 min walk‬
  • Château des Charmes
    ‪6 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪45 min drive‬

Room options

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite

Luxury Deluxe Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Tower

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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  • Hot tub
  • Breakfast included
  • Restaurant
4.0 out of 5, Very good, (11589)
The price is CA $178
per night
CA $221 total
includes taxes & fees
25 Mar - 26 Mar
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About the area

Niagara-on-the-Lake

Glendale stay.At this Glendale resort, you'll be within a 5-minute walk of Outlet Collection at Niagara and Niagara College Niagara-on-the-Lake Campus. Also, Royal Niagara Golf Club is within half a mile (1 km) and St. Catharine's Museum is within 3 miles (5 km).
View more Resorts in Niagara-on-the-LakeOpens in a new window

What's nearby

  • Outlet Collection at Niagara - 1 min walk - 0.2 km
  • Niagara College Niagara-on-the-Lake Campus - 4 min walk - 0.4 km
  • Royal Niagara Golf Club - 12 min walk - 1.0 km
  • Château des Charmes - 6 min drive - 4.8 km
  • Ravine Vineyard Estate Winery - 6 min drive - 6.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 78 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fat Cats Pizza - ‬5 min drive
  • ‪Tim Hortons - ‬8 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪The Eatery - ‬3 min walk

About this property

White Oaks Resort & Spa

Eco-certified resort near Outlet Collection at Niagara
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the eco-certified White Oaks Resort & Spa. Parking is available for a fee.

This Niagara-on-the-Lake resort is smoke free.

  • 220 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Meeting rooms
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator (on request)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transportation

  • Self parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–11:00 AM: CAD 18-30 for adults and CAD 8-25 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 3 indoor tennis courts
  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults, and CAD 8 to 25 for children
  • Fee for in-room wireless internet: CAD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number 105670954RT0001

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1503 out of 1886 reviews
Rating 8 - Good. 282 out of 1886 reviews
Rating 6 - Okay. 67 out of 1886 reviews
Rating 4 - Poor. 16 out of 1886 reviews
Rating 2 - Terrible. 18 out of 1886 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay.
Very friendly, decorated extremely well for Christmas. Rooms were very nice, beds comfortable and food at the restaurant was excellent. Also service and staff were exceptional.
Stayed 1 night in Dec 2024

10/10 Excellent

Nolan

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of the new facility fee. This may change whether i return.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria, Maple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in rm 215 , beautiful room. I loved the scent in the hallways.
Stayed 2 nights in Nov 2024

8/10 Good

Xiao Xi

Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Love it here! Great for a girls trip or romantic trip. Fabulous facility. I’ll definitely be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is our favorite. From the friendly staff to the luxurious robes and Nespresso coffee machine we feel pampered and relaxed the whole time. Not to mention the delicious food we find at Play restaurant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and shower was exceptional. Fast checkin and checkout. Staff were very courteous.
Stayed 2 nights in Nov 2024

4/10 Poor

Kristin

Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond the Call of Duty.
From the moment we arrived by the parking lot, in the lobby, guest services, bell person, all of the on-site amenities(The Club is Amazing!), every point of contacts are are all 5 star levels. We've been travelling all over North America from 3 stars - 5 stars and this is the one that we call our reference point for all around services. Been here more than a few times to celebrate birthdays and weekend getaways with the families, and definitely looking forward to come back again in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessajane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and ambience the moment you walk in is great! The main lobby was already decorated for the holidays and it was beautiful, the employees are so helpful and absolutely felt welcomed. This time around we weren't able to use the facilities because we were out and about exploring but we are definitely coming back next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Iveta

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
8th annual girls shopping trip. Never disappoints.
Stayed 1 night in Nov 2024

8/10 Good

Alec

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, excellent amenities and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Dusty

Stayed 1 night in Nov 2024

2/10 Terrible

Najibullah

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the bed sheet had a blood stain which I was disgusted. Y!! When I brought this to the management attention, they were trying to Ignore the issue by offering me a meal!!
Stayed 1 night in Nov 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great experience!
White Oaks is always a great time. Everyone that works there is so friendly :). The place is clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with group
Liked: Amenities
This is by far one of my favourite hotel. The staff are so friendly and wonderful. The service is top notch, the hotel rooms are clean, and it’s right across from the outlets. It’s a win-win!
Stayed 1 night in Nov 2024