Newport News, VA (PHF-Newport News - Williamsburg Intl.)
Room options
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible (Mobility)
Standard Room, 1 King Bed, Accessible (Mobility)
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed with Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room
Standard Room
Sleeps 2
1 Twin Bed
About the area
Gloucester
City center stay.You'll be within 3 miles (5 km) of Gloucester Museum of History and 9 miles (15 km) of Machicomoco State Park. Rosewell Ruins and Gloucester Point Beach Park are within 12 miles (20 km).
What's nearby
Riverside Walter Reed Hospital - 3 min drive - 3.6 km
Gloucester Museum of History - 4 min drive - 4.1 km
Yorktown Beach - 19 min drive - 20.3 km
Busch Gardens Williamsburg - 32 min drive - 37.9 km
Water Country USA - 34 min drive - 39.0 km
Getting around
Williamsburg Transportation Center - 39 min drive
Richmond Intl. Airport (RIC) - 66 min drive
Restaurants
Chick-fil-A - 10 min walk
McDonald's - 2 min walk
Subway - 15 min walk
Domino's Pizza - 4 min drive
Hardee's - 6 min walk
About this property
Holiday Inn Express Gloucester by IHG
3.5-star hotel near Gloucester Museum of History
Holiday Inn Express Gloucester by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express Gloucester by IHG also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Gloucester hotel.
79 guestrooms or units
3 levels
Buffet breakfast (free)
Business facilities
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Express check-out
Front-desk safe
Convenience store
Television in lobby
Elevator
Smoking in designated areas
Water dispenser
1 conference room
Holiday Inn Express Gloucester by IHG offers 79 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include desks. Refrigerators and microwaves are provided.
This Gloucester hotel provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Hand-held showerhead
Handrails in hallways
Handrails in stairways
Pool hoist on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Room amenities
Entertainment
50-inch TV with premium cable channels
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Towels provided
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Individual furnishings
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 25.00 per accommodation, per night
Maximum 2 (weight limit: 75 lbs per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 20 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 15.0 per night.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
We should mention
Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Comfort Inn Gloucester
Comfort Inn Hotel Gloucester
Gloucester Comfort Inn
Comfort Inn Gloucester Hotel
Quality Gloucester
Comfort Hotel Gloucester
Quality Inn Gloucester
Express Gloucester By Ihg
Holiday Inn Express Gloucester by IHG Hotel
Holiday Inn Express Gloucester an IHG Hotel
Holiday Inn Express Gloucester by IHG Gloucester
Holiday Inn Express Gloucester by IHG Hotel Gloucester
Holiday Inn Express Gloucester by IHG Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The facility is in serious state of disrepair. The staff were nice, but could not overcome the management's failure to spend maintenance funds. There was a floor radiating heating unit in the stairway with the cover missing and the sharp metal fins exposed, a very serious safety hazard. It reminded me of a building that is slated for demolition, so no money being spent for maintenance.
They were having an issue with their hot water system so there was only hot water occasionally. I took 3 very tepid showers over our 6 day stay and Hotels.com is doing nothing about it. I get that issues happen but you compensate for those things. It's part of the cost of doing business. So I will no longer be doing business with Hotels.com or staying at this Holiday Inn.
Only issue was no one bothered to service our room until day 4 out of five. At that point we were resting and said no thanks even though it needed servicing. Breakfast was delicious every morning and very well stocked.
When i was first given a room key #229, the room was not vacant. Quite upsetting to walk in on someone in their hitel room.
Then, no hot water. As i checked out i informed the desk clerk that i didn't have any hot water in my room. She said the entire building didn't have hot water, there was a boiler issue.
Ronald
Stayed 1 night in Dec 2024
10/10 Excellent
Angel
Jan 1, 2025
Liked: Cleanliness, staff & service
Elevator scary but otherwise great everything else
The room itself was fine. It was everything else that was bad. There was no one at the front desk when I arrived and I had to wait around. Finally the person in the back heard another guest arrive who had already checked in and was just passing through the lobby. No never saw a front desk person during my entire overnight stay including when I checked out. I just left my key on the front desk. The breakfast was terrible, especially after getting my hopes up based on the labels on the wall of eggs, bacon and sausage. What I ACTUALLY got was corn beef hash, soggy fried potates, something that looked like chuckwagon (breaded) sausage patty, and what tasted like powdered eggs. It's possible that latter were real, but I just had really nice scambled eggs at a competitor hotel the day before which were much better. The cinnamon rolls were as dry as hard tack. The ironic thing is there was a "mother hen" personality supervising the breakfast and I suspect she thought everything was wonderful because it was "her breakfast." If I hadn't found the small fridge in one corner of the breakfast area because another guest was getting things out of it, I would have starved. There were hard bioled eggs and cream cheese for the bagels in there. I got some coffee from the lobby when I checked in and had to take it to my room to heat it up in the microwave.
This hotel serves a nice breakfast buffet with fresh food and numerous hot items in a clean serving and dining area. The room was comfortable, towels and supplies were easily obtainable, and everything worked properly in the room.
The room was dirty. They did mop the floor as we did not have carpet and was sticky when walking. One wall had been washed in certain areas. I think someone had a big party in the room and it wasn't clean properly.