We were in the oak room with 4 post bed
Room had big stain on ceiling just above the bed from some sort of leak above and constantly smelt like a sewer, even with windows open constantly,if it had of been more than 1 night stay would if demanded refund and left premises.
Mattress very worn out uncomfortable. A sofa in room had stains all over it, carpet totally worn out stains, I understand and like old creaking buildings, and expect old furniture but you can still make them feel clean and welcoming and a nice experience.
Under staffed (but staff who we did see very helpful and run off feet, especially front of house gentlemen receptionist who really engaged with guests is a great asset to the hotel)