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Crystal Bay on the Broadwater

3.5 star property
3.5-star aparthotel near Surfers Paradise Beach

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Photo gallery for Crystal Bay on the Broadwater

Balcony
Apartment, 3 Bedrooms
Family Apartment, 1 Bedroom | Living area
Apartment, 3 Bedrooms | Beach/ocean view
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Pool
  • Washer
  • Barbecue grill
  • Air conditioning

Explore the area

Map
182 Marine Parade, Labrador, QLD, 4215
  • Broadwater Parklands
    ‪14 min walk‬
  • Gold Coast Aquatic Centre
    ‪16 min walk‬
  • Australia Fair Shopping Centre
    ‪4 min drive‬
  • Southport, QLD (SHQ-Gold Coast Heliport)
    ‪6 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area

Family Apartment, 1 Bedroom

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area

Deluxe Apartment, 3 Bedrooms

  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area

Apartment, 2 Bedrooms, Garden View

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area

Traditional Apartment, 1 Bedroom

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area

Executive Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area

1 Bedroom Deluxe Apartment

  • 92 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area

Economy Apartment, 1 Bedroom

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area

Family Apartment, 2 Bedrooms

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms

  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen

Standard Two Bedroom Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living room

Apartment, 1 Bedroom, Garden View

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • 273 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

  • 109 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

Similar properties

Outdoor pool

Broadwater Keys

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
2.7 out of 5, (452)
The price is CA $115
per night
CA $126 total
includes taxes & fees
20 Feb - 21 Feb
Broadwater Keys

About the area

Gold Coast

Labrador stay.A stay at this Labrador aparthotel places you within 3 miles (5 km) of Surfers Paradise Beach and 6 miles (10 km) of Chevron Renaissance. Cavill Avenue and SkyPoint Observation Deck are also within 6 miles (10 km).
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Broadwater Parklands - 14 min walk
  • Chevron Renaissance - 6 min drive
  • Sea World - 6 min drive
  • Cavill Avenue - 7 min drive
  • Surfers Paradise Beach - 8 min drive

Getting around

  • Helensvale Station - 9 min drive
  • Cypress Avenue Station - 9 min drive
  • Coolangatta Airport (OOL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Vinnie's Italian Restaurant - ‬6 min walk
  • ‪Papercup Coffee - ‬3 min walk
  • ‪Crust Gourmet Pizza Bar - ‬7 min walk
  • ‪Montezuma's - ‬8 min walk

About this property

Crystal Bay on the Broadwater

3.5-star aparthotel near Surfers Paradise Beach
As a guest of Crystal Bay on the Broadwater, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Crystal Bay on the Broadwater. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 14 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • On site car rental

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per night

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Free newspapers (lobby)
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Fitness center
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 52 rooms
  • 14 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 417 out of 799 reviews
Rating 8 - Good. 299 out of 799 reviews
Rating 6 - Okay. 58 out of 799 reviews
Rating 4 - Poor. 17 out of 799 reviews
Rating 2 - Terrible. 8 out of 799 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, amenities
Nice and clean. Lovely view 😍
Stayed 5 nights in Oct 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort
Loved our stay. Great location and setup. Was clean and tidy, but carpet is old and stained and mattress in 2nd bedroom needs replacing too.
View from balcony
Main bedroom
Beach in front of apartment building
Stayed 6 nights in Oct 2024

10/10 Excellent

Brooke

Liked: Cleanliness, property conditions & facilities
It was very comfortable and clean, easy walking distance to the Gold Coast Aquatic Centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy, Nanaimo

Travelled with family
Liked: Property conditions & facilities
Wonderful place to stay
Stayed 9 nights in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Great room in a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing. The rooms were a great size.
Stayed 8 nights in Oct 2024

10/10 Excellent

Johannes

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasure to stay at this motel/hotel the fusiliers were in a good condition Thank you for staying at the Crystal beach hotel
Stayed 3 nights in Oct 2024

6/10 Okay

Georgia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
poor communication from staff. Bed was comfy with clean linen, however the room overall was rundown and mould present
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Vaughn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good staff around
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean, lovely views and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Out of the hustle and bustle of surfers paradise great for families beautiful view of the broadwater rooms are comfortable with everything you need staff are great we really enjoyed our stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed here for business, great spot will definitely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A lovely family holiday spot. We look forward to returning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lynell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
FRIENDLESS ON ARRIVAL SECURITY BEDROOM OVERLOOKING BROADWATER VERY COMFORTABLE UNIT
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and pet friendly
Stayed 5 nights in Aug 2024

6/10 Okay

Joanne

Travelled with partner
Only complaint / suggestion is the trim on the bottom of the shower door needs replacing . It was filthy and mouldy . Bunnings sells it by the metre . Easy to cut to size and replace . The moths were a concern too !
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean unit with comfortable beds, great location with excellent pool/table tennis. Friendly staff. Great food options near by.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Room comfort
Majestic .
Ladies at reception are super approachable . This hotel has a luggage trolley for use which is salubrious when travelling with the family . recommend this property .
Stayed 1 night in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024