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Grand Apartments

4.5 star property
Upscale beach hotel with 2 restaurants

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View from property
1 Bedroom Water View Apartment | Terrace/patio
Penthouse, 3 Bedrooms (Water Views) | Living area
View from property
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
360 Marine Parade, Labrador, QLD, 4215
  • Broadwater Parklands
    ‪3 min drive‬
  • Gold Coast Aquatic Centre
    ‪4 min drive‬
  • Harbour Town
    ‪4 min drive‬
  • Southport, QLD (SHQ-Gold Coast Heliport)
    ‪11 min drive‬

Room options

View all photos for 1 Bedroom Superior Water View Apartment

1 Bedroom Superior Water View Apartment | Living area

1 Bedroom Superior Water View Apartment

  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Water View Apartment

2 Bedroom Water View Apartment

2 Bedroom Water View Apartment

  • 93 sq m
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Water View Apartment

1 Bedroom Water View Apartment | Terrace/patio

1 Bedroom Water View Apartment

  • 93 sq m
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Superior Water View Apartment

View from room

2 Bedroom Superior Water View Apartment

  • 120 sq m
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse, 3 Bedrooms (Water Views)

Penthouse, 3 Bedrooms (Water Views) | Living area

Penthouse, 3 Bedrooms (Water Views)

  • 220 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom 2nd Floor Night Owl Apartment

View from room

2 Bedroom 2nd Floor Night Owl Apartment

  • 93 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom City View Apartment

View from room

2 Bedroom City View Apartment

  • 93 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, City View

View from room

Apartment, 1 Bedroom, City View

  • 93 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Superior Sub Penthouse

2 Bedroom Superior Sub Penthouse | In-room dining

2 Bedroom Superior Sub Penthouse

  • 135 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Similar properties

Property grounds

RACV Royal Pines Resort Gold Coast

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1120)
The price is CA $168
per night
CA $188 total
includes taxes & fees
4 Mar - 5 Mar
RACV Royal Pines Resort Gold Coast

About the area

Gold Coast

Labrador stay.With a stay at this Labrador hotel, you'll be within half a mile (1 km) of Ian Dipple Lagoon and 2 miles (3 km) of Broadwater Parklands. Gold Coast Aquatic Centre and Harbour Town are also within 3 miles (5 km).

What's nearby

  • Broadwater Parklands - 3 min drive
  • Gold Coast Aquatic Centre - 4 min drive
  • Harbour Town - 4 min drive
  • Sea World - 8 min drive
  • Doug Jennings Park - 10 min drive

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 12 min drive
  • Coolangatta Airport (OOL) - 44 min drive

Restaurants

  • ‪The Grand Hotel - ‬1 min walk
  • ‪Charis Seafoods - ‬2 min walk
  • ‪Papercup Coffee - ‬16 min walk
  • ‪Montezuma's - ‬11 min walk
  • ‪Baskin-Robbins - ‬4 min walk

About this property

Grand Apartments

Upscale beach hotel with 2 restaurants
As a guest of Grand Apartments, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a vending machine are also featured at the luxury Grand Apartments. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Gold Coast hotel is smoke free.

  • 28 guestrooms or units
  • 2 dining venues
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Apartments offers 28 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include kitchen islands. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Gold Coast hotel provides wireless Internet access for a surcharge. 50-inch flat-screen televisions come with digital channels.

Languages

English, Hindi

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Separate dining area
  • Separate living room
  • Washer/dryer

Internet

  • Available in all rooms: WiFi (AUD 7.00 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle rentals
  • Fitness center
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Digital channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5 PM) and Saturday - Saturday (9 AM - noon)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 9-10:30 AM on Sunday and public holidays.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 7.00 per night (rates may vary)
  • Airport shuttle fee: AUD 41.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 41 (roundtrip), (up to 18 years old)
  • Crib (infant bed) fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Apartments Labrador
Grand Apartments Hotel Labrador
The Grand Apartments Hotel Labrador
The Grand Apartments Labrador, Gold Coast, Australia
Grand Apartments Apartment Labrador
Grand Apartments Hotel
Grand Apartments Labrador
Grand Apartments Hotel Labrador

Grand Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 115 out of 323 reviews
Rating 8 - Good. 121 out of 323 reviews
Rating 6 - Okay. 61 out of 323 reviews
Rating 4 - Poor. 18 out of 323 reviews
Rating 2 - Terrible. 8 out of 323 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is on the esplanade close to reasonably priced restaurants and an excellent fish and chip shop ,which feeds the pelicans every afternoon at 1:30 We had a terrible "pub" meals roast of the day lamb was poor ,huge amount of chunks of meat almost inedible The main problem for me was I have a walker and there are no ramps except through the pub dining room or through the car park to access the outside.The lady at reception was quite aggressive when I mentioned it ... not the hotel's responsibility to have a ramp. When we arrived there were poor directions as to facilities eg how to work fans,and we were not supplied with sufficient dishwasher powder or garbage bags.
Stayed 7 nights in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views Comfortable amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy checkin, magic views, clean apartments.. Aircon n TV remotes flat...
Stayed 3 nights in Oct 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The beds were too hard for us, bedroom was cold.The area of the room was very spacious for the wheelchair and wheelie walker for my husband.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to sitar at
Stayed 5 nights in Jul 2024

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the staff friendly. It has great breakfast/dining options all close by and walking distance. My only feedback there was no quilt on the beds and the thin blankets provided was not ample especially in winter time. Otherwise everything was excellent!
Stayed 6 nights in Jul 2024

8/10 Good

Kirsten

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room and facilities good. Customer service is terrible- from calling to advise late arrival, after hours gentleman, extremely rude. Service at check out was awful - too busy on the phone to acknowledge me standing there. I was the only one there. Won’t be going back
Stayed 3 nights in Jul 2024

10/10 Excellent

XUEFENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
good place with wonderful view. want to come again!
Stayed 2 nights in Jun 2024

8/10 Good

David, Upper Coomera

Liked: Cleanliness, staff & service, amenities
What a great location. Apartments are amazing!! A little bit tired and needing some TLC but overall nice and would return as soon as i have the chance!
Stayed 3 nights in Jun 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here in the 2 bedroom Seaview room . Lots of space for a family and great views of Broadwater . The best part was the pool And spa . The pool temperature was so warm and lovely to swim in and was open until 9pm . Terrific . The location across from the lagoon was great . We loved swimming with the fish . Could do with a face washer and tissues in the room and shower was a bit dark inside but a good size. Lots of places to eat close by but need a car to go to the supermarket . Secure parking and a short drive to attractions but nice to be out of the hustle and bustle . We would stay again 😀
Stayed 7 nights in Apr 2024

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly helpful and friendly, I would definitely stay again
Stayed 7 nights in Apr 2024

10/10 Excellent

jane

Travelled with partner
Lovely apartment. Could have done with more dishwasher powder and washing liquid as only had one sachet of each for a 7 night stay. Beach towels wld have been good and fresh towels on day 3/4.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, room comfort
Grand apartments - grand place to stay
Love the area, good food and waterfront walks. Secure parking and building is modern but could do with update
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is 2 dinning options both amazing and fairly priced....3 bars and the staff throughout the whole complex were amazing.
Stayed 10 nights in Feb 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally Satisfied with my Stay.
I stayed there for 5 nights. My family visited me. The Restaurant made the Children very welcome. Big meals for 1 person. Very good menu. I met Jenny on reception she was very helpful with Checking In and Checking out. I will definitely stay there again.
Stayed 5 nights in Feb 2024

6/10 Okay

Naymul

Travelled with family
Disliked: Property conditions & facilities
Boycott grand apartments , Labrador
On arrival the apartment was not ready, after a long wait it was handed over at 3.07 pm instead of 2 pm. The apartment was not cleaned properly, the dinning floor area was not mopped ( had to call the cleaner immediately after the handover to get it cleaned), the toilet floor was not mopped as well, laundry dryer filter was not cleaned. Also there was no smart tv to enjoy entertainments, after a while we noticed dirt on our feet from the carpet though it was looking visibly clean. They did not provide any tissue box in the apartment. Only positivity was the ocean view from the apartment. Not worthy for the price you pay. Service is terrible.
Stayed 6 nights in Jan 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2023

10/10 Excellent

James

Stayed 2 nights in Jan 2024

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great. Lovely amenities, great location. Room was clean and presentable, air conditioned and ceiling fans made for a nice cool room. Only downfalls were a few of the receptionists. Very rude and uninviting to hotel guests. Also, some of the older permanent residents were quite rude to my young children trying to enjoy the pool. It felt very much there was an “us and them” type division between hotel guests and permanent residents.
Stayed 8 nights in Dec 2023

10/10 Excellent

wally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wally
very clean and friendly staff, the apartments were very spacious, very surprised, no complaints at all, great views and the food downstairs was very good as well, will be going back for sure
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location away from hustle and bustle but close to everything if needed. (By car) Amazng views and apartment was roomy for a family of 5.
Stayed 5 nights in Nov 2023

2/10 Terrible

Rachael

Disliked: Staff & service, amenities, property conditions & facilities
I booked an apartment for a training I was attending on the Gold Coast (I live in Brisbane) . I ended up not staying even 1 night . I arrived at 6pm the first day. Never been to this place before . There was a front and back reception area which was closed. I had to speak to someone on an intercom that only lasted a couple mins then cuts out . Not good customer service . Couldn’t open my room door after instructions from reception. (On the phone) I had to talk to the same person via the intercom so took my luggage to do so & a carton of water I left at the door . I was gone less than 10min & came back to find the water taken . I felt frustrated & unsafe as a woman on my own . I complained but was gaslit . I will never return
Stayed 4 nights in Nov 2023