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JW Marriott Gold Coast Resort & Spa

5.0 star property
5-star beach hotel near Surfers Paradise Beach

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Photo gallery for JW Marriott Gold Coast Resort & Spa

2 outdoor pools, cabanas (surcharge), pool umbrellas
Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge
Lobby
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping

Explore the area

Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪6 min walk‬
  • Chevron Renaissance
    ‪11 min walk‬
  • Infinity Attraction
    ‪13 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪17 min walk‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 42.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner) | Lounge

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 92 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 133 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

Oceanside stay.Within a 15-minute walk of this Surfers Paradise hotel, you'll find Cavill Avenue and Surfers Paradise Beach. Budds Beach and Macintosh Island Park are also within half a mile (1 km).

What's nearby

  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 11 min walk
  • Cavill Avenue - 14 min walk
  • Slingshot - 16 min walk
  • SkyPoint Observation Deck - 2 min drive

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Coolangatta Airport (OOL) - 37 min drive

Restaurants

  • ‪Clock Hotel - ‬11 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬8 min walk
  • ‪Nosh Pan Asian - ‬11 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬12 min walk

About this property

JW Marriott Gold Coast Resort & Spa

5-star beach hotel near Surfers Paradise Beach
JW Marriott Gold Coast Resort & Spa offers its guests a full-service spa, a marina, 2 outdoor swimming pools, and 2 hot tubs. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 1445 square feet (134 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the luxury JW Marriott Gold Coast Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Gold Coast Resort & Spa was completed in December 2020.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 223 guestrooms or units
  • 28 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1445 sq ft of conference space
  • 134 sq m of conference space
  • Built in 1992
  • Supervised kid's activities
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar by the pool
JW Marriott Gold Coast Resort & Spa offers 223 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mi (AUD 5 per day)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 49.50 for adults and AUD 30 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 hot tubs
  • Basketball
  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Playground
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 4 nights in Oct 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay Great staff Great pool Great food
Stayed 4 nights in Nov 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely go again
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. No complaints
Stayed 2 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Chi Ho

Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE GROUNDS AND BUFFET BREAKFAST , PILLOWS WENT FLAT , VERY SOFT BUT THEN FLAT
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn, Leeton

Liked: Cleanliness, staff & service, property conditions & facilities
My room was amazing with a great outlook and perfectly located.
Stayed 4 nights in Oct 2024

10/10 Excellent

guy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 7 nights in Sep 2024

10/10 Excellent

Jane Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Karissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were in Australia for our honeymoon in Aug 2024. Staff went above and beyond to honor us, and we really appreciated the incredible customer service and friendliness. The light rail and beach were in walking distance. The grounds are stunning, and I’d come back to this resort without question if we return to Gold Coast one day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew, Manukau

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Perfect holiday, especially for the kids with their amazing pools/facilities.
Stayed 6 nights in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had some issues with housekeeping- room wasnt cleaned for 2 days and we needed fresh towels and our rubbish collected so we complained to the manager (we were there for a week) but the problem was resolved right away and we were compensated for our trouble.
Stayed 6 nights in Sep 2024

10/10 Excellent

Qi

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place to stay and everyone is nice to kids.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the JW Marriot went above and beyond. The ocean view room also over looked the pool area, it was so good sitting on the balcony. Breakfast buffet was full on, it had everything you would ever want.
Stayed 2 nights in Sep 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s The destination! Don’t think any other GC hotel would compare. It’s a resort. The pools!!!!!! Buffet breakfast fabulous, no help yourself coffee machine and not paid for coffee (from machine from staff) awful. Only accom I’ve had where I didn’t leave the resort didn’t want to was like we were in Bali but better as you can bathe children with tap water etc. they could upgrade pillows to recent trends ( firmer and smaller) but that’s nit picking.
Stayed 2 nights in Sep 2024

8/10 Good

Geore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Yawen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there were very helpful and it’s quite kids friendly. The room is tidy and clean also spacious.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again!!
Beautiful resort property! For the most part, staff is extremely helpful and customer service-oriented. Hotel is being renovated so, there was some noise due to construction. However, management and staff were laser-focused on ensuring I enjoyed my stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024