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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
3.5-star golf hotel near Gold Coast Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, sun loungers
Property entrance
Bar (on property)
Interior entrance
Room | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • The Star Gold Coast
    ‪3 min drive‬
  • The Oasis
    ‪3 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room

Double Room

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room

Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room

Room

Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Gold Coast

Mermaid Waters stay.Your stay at this Mermaid Waters hotel places you within 2 miles (3 km) of Gold Coast Convention and Exhibition Centre and The Oasis. Also, The Star Gold Coast is within 3 miles (5 km) and SkyPoint Observation Deck is within 6 miles (10 km).

What's nearby

  • Pacific Fair Shopping Centre - 18 min walk - 1.6 km
  • The Star Gold Coast - 3 min drive - 2.5 km
  • The Oasis - 3 min drive - 2.7 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 3.0 km
  • Cavill Avenue - 7 min drive - 6.0 km

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive
  • ‪Tian Ran Vegetarian Restaurant - ‬17 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

3.5-star golf hotel near Gold Coast Convention and Exhibition Centre
Mermaid Waters Hotel by Nightcap Plus offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/game room, and tour/ticket assistance are also featured at Mermaid Waters Hotel by Nightcap Plus. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Guest accommodations at Mermaid Waters Hotel by Nightcap Plus offer safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 366 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

seoukgeun, pacific pines

Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellebt
Stayed 3 nights in Jan 2025

6/10 Okay

Helena Wanda

Travelled with partner
Liked: Staff & service, amenities
our room faced the car park so at night it was noisy, so hard to sleep. people returning to their rooms at night were loud. Breakfast was nice but I would have liked some cheese on the menu the resort was generous with free drink vouchers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stone

Liked: Staff & service, property conditions & facilities
The staff were amazing so kind & helpful. Excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

daryosh, Rydalmere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend
Stayed 3 nights in Jan 2025

8/10 Good

Melissa

Stayed 3 nights in Jan 2025

10/10 Excellent

Chandra, Springfield Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money spent which includes buffet breakfast. Quite and lovely environment. Will stay there again in the near future.
Stayed 1 night in Jan 2025

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 6 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed one night, but excellent accommodation and service. Had dinner in the hotel, very good
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very comfortable well located. The included breakfast was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Stayed 4 nights in Dec 2024

4/10 Poor

Raju

Travelled with family and small children
Disliked: Cleanliness, staff & service
Room carpet smells. TV never worked. Billiard absent but advertised.
Stayed 4 nights in Dec 2024

6/10 Okay

Rishikesh

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok
Stayed 4 nights in Dec 2024

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

RITESH

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and excellent place to stay nice customer service from team.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Xingwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the included free buffet breakfast. Also appreciated the one free drink, I ordered a glass of wine. About 25 minutes walk to beach.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anil, PORTLAND

Stayed 1 night in Dec 2024

10/10 Excellent

NARSI REDDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Matheus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool environment, great breakfast.
Stayed 4 nights in Dec 2024

6/10 Okay

Cornelia

Travelled with partner
Liked: Amenities
after 1 week we still waiting to get our deposit back, this is unacceptable
Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our night at Mermaid Waters. It was clean, comfortable and the staff were all very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kassy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here.. Ramps for ease of getting around. Staff were excellent.
Stayed 1 night in Dec 2024