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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
3.5-star hotel near Gold Coast Convention and Exhibition Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, sun loungers
Property entrance
Studio Family | Terrace/patio
Interior entrance
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Pacific Fair Shopping Centre
    18 min walk
  • Dracula's Cabaret
    2 min drive
  • Nobby Beach
    3 min drive
  • Surfers Paradise, QLD (SFP)
    7 min drive

Room options

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family

Studio Family

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio King

Studio King

Studio King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

  • 46 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1102)
The price is CA $157
per night
CA $173 total
includes taxes & fees
12 Dec - 13 Dec
Crowne Plaza Surfers Paradise, an IHG Hotel

About the area

Gold Coast

Mermaid Waters stay.Your stay at this Mermaid Waters hotel places you within 2 miles (3 km) of Gold Coast Convention and Exhibition Centre and The Oasis. Also, The Star Gold Coast is within 3 miles (5 km) and SkyPoint Observation Deck is within 6 miles (10 km).

What's nearby

  • Pacific Fair Shopping Centre - 18 min walk - 1.6 km
  • The Star Gold Coast - 3 min drive - 2.5 km
  • The Oasis - 3 min drive - 2.7 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 3.0 km
  • Cavill Avenue - 7 min drive - 6.0 km

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mandarin Court - ‬12 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive

About this property

Mermaid Waters Hotel by Nightcap Plus

3.5-star hotel near Gold Coast Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Mermaid Waters Hotel by Nightcap Plus. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 104 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include desks. 50-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable/satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 12 2024 to December 6 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Lobby
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1062 reviews" "
Rating 8 - Good. 405 out of 1062 reviews" "
Rating 6 - Okay. 98 out of 1062 reviews" "
Rating 4 - Poor. 39 out of 1062 reviews" "
Rating 2 - Terrible. 16 out of 1062 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kylista S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
One bedroom apartment was great,liked the cleanliness. Outstanding breakfast
Stayed 1 night in Aug 2024

8/10 Good

Janice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and parking
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.. The room was clean and tidy.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything all in one!
Amazing hotel. Thomas at reception was very helpful. Room was spacious, quiet, clean and well appointed. Lovely pool area and the buffet breakfast was outstanding. Enjoyed an evening meal and drinks in the restaurant. A great hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenna, Casino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was really good. The beds were super soft which I loved. Pacific Fair was close. Secure parking for no charge. Friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the event we attended
Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

8/10 Good

Susan

Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room and bathroom. Beds were very comfortable. Quiet. Block out curtains. Breakfast was full buffet not just a continental breakfast. Great!
Stayed 1 night in Jul 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where we wanted breakfast was very good
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will go again
Stayed 1 night in Jul 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second stay at Mermaid. We enjoyed the central location, especially good because of easy access and parking. Enjoyed the free hot breakfasts. Staff very good. Very large flat screen TV.
Stayed 11 nights in Jul 2024

10/10 Excellent

SIMON

Stayed 1 night in Jul 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels we have stayed at. It catered for all the essential needs; hairdryer, kettle, a nice, hot clean shower, iron and full sized ironing board and a comfortable king sized bed. The included breakfast should satisfy pretty much anybody and the free drink vouchers and discounted food when staying were just bonuses. Would definately stay again if needing accomodation at the Gold Coast.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property at a great price. Our stay included heaps of extras which was a lovely surprise.
Stayed 1 night in Jul 2024

6/10 Okay

Bradley

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Fay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
Went to the Gold Coast for a concert with a friend Didn’t realise we had booked a pub The venue has everything we needed, everything was clean and comfortable. Secure parking included Free drinks on arrival Free bottled water Beds incredibly comfortable Quiet secure room Licensed until 2 am Breakfast included What more could we ask for
Stayed 1 night in Jul 2024

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good for the quality
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for an over night stay. I was very comfortable. The room was just what I needed. The staff were friendly and helpful. They were also very understanding when I was a few minutes late for checkout. Overall happy with my stay. It was conveniently located and I would stay here again in the future.
Stayed 1 night in Jul 2024

8/10 Good

Jhessika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024