Sofitel Gold Coast Broadbeach

5.0 star property
5-star luxury hotel near The Oasis, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Gold Coast Broadbeach

Beach nearby
Outdoor banquet area
LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa
Aerial view
SUPERIOR ROOM, 2 Double Beds, Ocean Views | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Room service

Explore the area

Map
81 Surf Parade, Broadbeach, QLD, 4218
  • The Oasis
    1 min walk
  • The Star Gold Coast
    3 min walk
  • Gold Coast Convention and Exhibition Centre
    5 min walk
  • Surfers Paradise, QLD (SFP)
    8 min drive

Room options

CLASSIC ROOM, 1 King Size Bed, River Views

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

SUPERIOR ROOM, 1 Queen Bed, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

SUPERIOR ROOM, 2 Double Beds, Ocean Views

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

CLASSIC ROOM, 2 Double Beds, River Views

  • 37.0 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Gold Coast

Oceanside stay.A stay at this Broadbeach hotel places you steps from The Oasis and within a 5-minute walk of The Star Gold Coast. Gold Coast Convention and Exhibition Centre and Kurrawa Beach are also within half a mile (1 km).

What's nearby

  • The Oasis - 1 min walk
  • The Star Gold Coast - 3 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • Pacific Fair Shopping Centre - 9 min walk
  • SkyPoint Observation Deck - 4 min drive

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 20 min drive
  • Coolangatta Airport (OOL) - 28 min drive

Restaurants

  • ‪No Name Lane - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Guzman Y Gomez - ‬2 min walk
  • ‪Nineteen at the Star - ‬2 min walk
  • ‪The Loose Moose - ‬2 min walk

About this property

Sofitel Gold Coast Broadbeach

5-star luxury hotel near The Oasis, connected to a shopping center
Sofitel Gold Coast Broadbeach offers its guests 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A business center, 10 meeting rooms, and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the luxury Sofitel Gold Coast Broadbeach. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 296 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (AUD 25.00 per night; includes in/out privileges)
  • Valet parking on site (AUD 55.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 45 for adults and AUD 20 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fitness center
  • Outdoor tennis court
  • Shopping mall
  • Spa tub
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 45 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 25.00 per night (in/out privileges)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly and helpful. It was great to have access to on-site secure parking. Our room was quiet with a great view of the ocean. The concierge staff go out of their way to assist with any problems. Will definitely stay here again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Duncan

Disliked: Cleanliness, staff & service, property conditions & facilities
After attempting to arrange a different date due to my daughter being critical ill and needing emergency surgery. The reservations team Emline refused all attempts to negotiate with the Expedia, despite a manafwr approving a refund under the circumstances. Certainly no humab in this service. Shame.
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Disappointed as Sofitels are usually 5-star hotels but this one is tired looking and needs refurbishment. Our room wasn't clean (hair on shower floor and dirt marks on cupboard doors, mirror and wall). If we were staying more than 2 nights, we would have complained and asked for another room. The location in Broadbeach is excellent (close to everything) and my saving grace was a Starbucks opposite the hotel as there was no coffee machine in the room! All in all, we were disappointed and will not stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Prue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean Could do with an update of bathrooms for aesthetics but they are cleaner than some new hotels I’ve been to!
Stayed 1 night in Sep 2024

10/10 Excellent

Safoora

Stayed 2 nights in Aug 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spot to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Location and walking distance to good restaurants
Stayed 1 night in Sep 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service
Surprised to be charged $25 a day to park. Not informed until leaving. I have never been charged for parking at a hotel before. Steps to lifts in carpark was also unsatisfactory
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and position
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything. Apart from the late check in time, the room was great and the staff were top notch professionals. Would highly reccomend to anyone..
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and efficient staff and service (which is more than I can say for the WOTIF process to follow up on this booking).
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here, you are made to feel special and welcome from the moment you drive in the driveway. Staff are very accomodating, attentive and communicate well. Thank You Sofitel Broadbeach.
Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm, BLAXLAND

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and pleasant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Candice

Stayed 4 nights in Aug 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service from the Sofitel team. Room is a little dated otherwise great to stay at
Stayed 1 night in Sep 2024

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, property conditions & facilities
Construction around hotel
Stayed 6 nights in Sep 2024

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was quite tired and dated with a dreary foyer, elevators and corridors….the room had a partial sea view which I had requested and a small balcony which was nice. The bathroom was large with a full bath and amenities were excellent. Daily housekeeping was a bonus. At first we were told we would have to pay for wifi but after complaining to reception we were given access. Staff were welcoming and helpful. Not impressed though when tried to charge me for a room service breakfast at check out which we hadn’t had (charge was removed though) and be aware that the $300 bond is not taken as a hold on your credit card but actually charged and then refunded which means a wait for your money to be returned.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed from the moment I arrived. Champagne on arrival and it was just a lovely way to be greeted to the hotel and I feel lots of other hotels should think about the customer journey. Even though the rooms are a little tired it was very clean and had everything you needed. Except for bottles of water in the room. Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay all round.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a enjoyable one night stayover after having a family holiday on the GC
Stayed 1 night in Aug 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service close to restaurants beach walks very friendly . Staff were very good we loved it . We would go back in a hearbeat
Stayed 8 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

8/10 Good

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
2 night stay right in the middle of Broadbeach dining precinct,room was comfortable,great bathroom,bed a little firm for my liking but overall a good stay
Stayed 2 nights in Jul 2024