See all properties

voco Gold Coast, an IHG Hotel

4.5 star property
4.5-star luxury hotel near SkyPoint Observation Deck, connected to the convention center

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for voco Gold Coast, an IHG Hotel

2 outdoor pools, open 6:00 AM to 9:00 PM, sun loungers
Point of interest
Exterior
Point of interest
Serves breakfast, lunch, and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • 24/7 front desk

Explore the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • SkyPoint Observation Deck
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪6 min walk‬
  • Slingshot
    ‪8 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪9 min walk‬

Room options

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Mountain View

  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Mountain View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1004)
The price is CA $328
per night
CA $361 total
includes taxes & fees
15 Feb - 16 Feb
Crowne Plaza Surfers Paradise, an IHG Hotel

About the area

Gold Coast

Seaside stay .You'll be steps from SkyPoint Observation Deck and within a 10-minute walk of Surfers Paradise Beach with a stay at this Surfers Paradise hotel. Cavill Avenue and Chevron Renaissance are also within half a mile (1 km).

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 6 min walk
  • Cavill Avenue - 8 min walk
  • Chevron Renaissance - 9 min walk
  • The Star Gold Coast - 3 min drive

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬2 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬3 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk

About this property

voco Gold Coast, an IHG Hotel

4.5-star luxury hotel near SkyPoint Observation Deck, connected to the convention center
Voco Gold Coast, an IHG Hotel offers its guests 2 outdoor swimming pools and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 9 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury voco Gold Coast, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 389 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Built in 2011
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Voco Gold Coast, an IHG Hotel offers 389 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 39.00 for adults and AUD 19.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

voco Gold Coast, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1009 reviews" "
Rating 8 - Good. 288 out of 1009 reviews" "
Rating 6 - Okay. 109 out of 1009 reviews" "
Rating 4 - Poor. 51 out of 1009 reviews" "
Rating 2 - Terrible. 29 out of 1009 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amir

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Safe and quiet place for short periods
Stayed 1 night in Oct 2024

10/10 Excellent

Lorna

Excellent would definitely recommend this one and we will definitely be back
Stayed 4 nights in Oct 2024

6/10 Okay

Sam

Stayed 1 night in Oct 2024

10/10 Excellent

On Ki

Stayed 1 night in Oct 2024

4/10 Poor

Risa

Stayed 4 nights in Oct 2024

2/10 Terrible

Corinne

Stayed 1 night in Oct 2024

10/10 Excellent

Neli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Oct 2024

2/10 Terrible

FETU

Disliked: Cleanliness, staff & service, property conditions & facilities
The Hotel charged us with different daily rates. When we confirmed the bookings in July for $1099.00. They also charged our breakfast for 17/10/2024 when we arrived at 12.00miday. Won't recommend this property to family and friends
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Liked: Amenities
Great place nice and clean
Stayed 3 nights in Oct 2024

8/10 Good

Donato

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at the hotel for one night, would have liked to have stayed longer. The room was very clean with a great view. The price was great and staff very helpful. The only negative was no readily available ice! Staff were nice and got us some free of charge when we went to desk and picked it up—otherwise there would have been a $4 charge for them to deliver to the room!
Stayed 1 night in Oct 2024

10/10 Excellent

Ashour, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Dande Louie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to spend the weekend with out young family. close to the beach, close to tram, dining options were very good. Room was clean and looked new.
Stayed 2 nights in Oct 2024

2/10 Terrible

Marie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
This hotel needs an upgrade in terms of aesthetics, cleanliness and overall appearance. Carpets in the hallway of our floor not vaccumed for what seemed days. Scuff marks on wall of our room. Mold on tiles and bathroom taps, faucet, celing. Paint job needed. The buffet breakfast was great though, no complaints there.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Voco, check-in was easy, staff were friendly. We stayed on the 19th floor with an ocean view. Bed was comfortable, with plenty of room for luggage, bathroom was clean and everything worked well and the dual shower head was a plus, with great pressure and plenty of hot water. We used room Service and the meals were tasty we ordered again the following night, very quick and food was great. Would have liked to have some fresh air but the rooms don’t have opening windows or balcony’s. Parking was easy and secure. Pay at the property but worth it for convenience and safety. Breakfast buffet was enjoyable only issue was the 1st coffee machine was broken the whole time we were there. The 2nd machine was also having issue but we made do. The pool was refreshing and plenty of lounge chairs and sun to relax in. Overall a great stay.
Stayed 3 nights in Oct 2024

8/10 Good

Todd

Stayed 1 night in Sep 2024

10/10 Excellent

Tiana

Stayed 1 night in Sep 2024

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with family
Housekeeping was not very good. More than once during our stay did we have to call up & ask for our room to be made up. The second pool was unavailable to use due to maintenance. Our room which had two double beds (for 4 people) only provided us with one chair in the room.
Stayed 4 nights in Sep 2024

8/10 Good

Jay

Liked: Staff & service
Bathroom had not been cleaned
Stayed 1 night in Sep 2024

4/10 Poor

YAMING

Travelled with family and small children
The shower water temperature is so hard to adjust. Also, I have checked out for more than 24 hours and I still haven’t received the deposit yet. I called the hotel, they told me that it will take a couple of days. So Voco is holding my money for more days and do the same for everyone, then you can hold so much money to get the interests.
Stayed 4 nights in Sep 2024