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Acanto Playa del Carmen, Trademark Collection by Wyndham

4.0 star property
Family-friendly 4-star aparthotel near Playa del Carmen Main Beach

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Photo gallery for Acanto Playa del Carmen, Trademark Collection by Wyndham

Beach nearby, white sand, beach towels
Courtyard
Suite, 3 Bedrooms
Superior Suite, 1 Bedroom, Ocean View (Penthouse) | Private kitchen
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Barbecue grill
    Barbecue grillBarbecue grill
  • Room service
    Room serviceRoom service
  • Pet-friendly
    Pet-friendlyPet-friendly

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Superior Suite, 2 Bedrooms (Penthouse)

Superior Suite, 2 Bedrooms (Penthouse)

Superior Suite, 2 Bedrooms (Penthouse)

  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Suite, 3 Bedrooms (Penthouse)

Superior Suite, 3 Bedrooms (Penthouse)

Superior Suite, 3 Bedrooms (Penthouse)

  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite (Penthouse)

Superior Studio Suite (Penthouse)

Superior Studio Suite (Penthouse)

  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Master)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Master)

  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Master)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Master)

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.With a stay at this Downtown Playa del Carmen aparthotel, you'll be steps from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 miles (5 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk
  • Playacar Golf Club - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk

About this property

Entire place

Acanto Playa del Carmen, Trademark Collection by Wyndham

Family-friendly 4-star aparthotel near Playa del Carmen Main Beach
There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. Event space at this aparthotel measures 600 square feet (56 square meters) and includes conference space. An area shuttle within 68 kilometers and an airport shuttle (available 24 hours) are available for a fee. An outdoor pool, spa services, and a terrace are also featured at the family-friendly Acanto Playa del Carmen, Trademark Collection by Wyndham. Limited free parking is available on a first-come, first-served basis.

This Colonial Playa del Carmen aparthotel is smoke free.

  • 29 guestrooms or units
  • 4 levels
  • 3 buildings
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2011
  • Continental breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Acanto Playa del Carmen, Trademark Collection by Wyndham offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, German, Italian, Spanish

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas
  • Massages
  • Spa services
  • 3 treatment rooms
  • Prenatal massage
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures and pedicures
  • Body treatments
  • Reflexology
  • Thai massages
  • Sports massage
  • Swedish massages

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 68 kilometers
  • Bus station shuttle (surcharge)
  • Car not required
  • On site car rental

Family friendly

  • Cribs (infant beds): USD 55.0 per stay
  • Children stay free (see details)
  • Highchair

Food and drink

  • Water dispenser

Dining

  • Free continental breakfast available daily 8 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Bed sheets provided
  • Pillow top mattress
  • Rollaway/extra beds: USD 55.0 per stay

Bathrooms

  • Shower
  • Bathrobes
  • Towels provided
  • Soap
  • Toilet paper
  • Hair dryer
  • Free toiletries
  • Shampoo

Entertainment

  • 40-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Gas grill
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (600 square feet)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100.00 per pet per week
  • Up to 10 lbs per pet
  • Welcoming dogs only
  • Deposit: USD 250 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Soundproofing
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near the boardwalk/promenade
  • In the shopping district
  • Near a health or beauty spa
  • Near outlet shopping
  • On the Strip

Things to do

  • Fitness facilities nearby
  • Ecotours on site
  • Bicycle rentals on site
  • Kayaking nearby
  • Theme parks nearby
  • Water skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Horse riding nearby
  • Windsurfing nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 29 rooms
  • 4 floors
  • 3 buildings
  • Built in 2011
  • Colonial architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Weight limit: 10 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 55.0 per stay.
  • Cribs (infant beds) are available for USD 55.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 196 per vehicle (roundtrip, maximum occupancy 7)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55.0 per stay
  • Rollaway bed fee: USD 55.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
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Acanto Boutique Hotel Suites
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Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 357 reviews" "
Rating 8 - Good. 109 out of 357 reviews" "
Rating 6 - Okay. 25 out of 357 reviews" "
Rating 4 - Poor. 10 out of 357 reviews" "
Rating 2 - Terrible. 8 out of 357 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and helpful staff. Beautiful grounds. Clean room.
Stayed 4 nights in Mar 2024

10/10 Excellent

Fei

Stayed 3 nights in Dec 2023

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice property close to shopping and restaurants!
Stayed 1 night in Mar 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Truly enchanting, this smaller and more intimate hotel proved to be an excellent choice. The suites are beautifully furnished with comfortable beds and tasteful decor. A reasonably stocked kitchen with a full size fridge and stovetop. Staff are wonderful and quick to please. Just steps from 5th avenue it was remarkably quiet and calm. Walk to the beach or enjoy the pool in the courtyard. The rooftop patio has a bar-b-que, tables and chairs, loungers and a fantastic view of the ocean. And there is always a cool breeze. I would definitely recommend this hotel to my friends and family.
Stayed 13 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, room comfort
Play is a blast!
We were so comfortable in this hotel I almost cried when we left. Already planning our next visit!
Stayed 7 nights in Mar 2024

6/10 Okay

Barbara

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Barbara

Liked: Cleanliness
Sun and sand
We had a one bedroom apartment which was clean and spacious. We had a few problems with the shower and toilet which the maintenance staff addressed, but it still was a bit of a problem. The staff were only too happy to help out with information on where to shop for supplies, restaurants and transportation. Unfortunately, the beach was a bit of a disappointment. There is a constant seaweed problem that they are trying desperately to keep clean. Watch out for the service charges for the beach clubs. They charge 500 Mx or $30 USD per person fee plus charges for your drinks and food. We had 2 drinks each plus 2 appetizers and it cost us $90USD. There is NO notice telling you this until the present the bill.
Stayed 14 nights in Feb 2024

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly service...
Stayed 5 nights in Feb 2024

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I got a suite that was spacious,,comfortable and had two balconies. One Juliet balcony and one larger one with seating. The rooptop was pretty nice. The pool was pretty but on the small side. Friendly staff. Complimentary continental breakfast. The few cons — shower head needs replacing/upgrading — a rainfall style one would be amazing. More kids on the property than I would have liked. A little noisy some of the nights we were there — from the street outside the hotel. Overall, though, I’d stay again. Reasonably priced, too.
Stayed 4 nights in Feb 2024