Ratings based on 45 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
67% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 26, 2024 on Expedia
5 out of 5
by A traveller from Luskville

Posted Aug. 3, 2024 on Expedia
We had a wonderful stay at Las Palmas Condominio. The location is perfect—just a one-minute walk to 5th Avenue. Three of the best restaurants in the area are within a two-minute walk, and the beach is only about five minutes away. The property is well-maintained and cleaned every two days. The staff is extremely friendly and responds within minutes if you need anything. The condos are beautiful and well-decorated. Our whole family really enjoyed the place. Highly recommend!
Comment from Hotel Management
Aug. 17, 2024 by Condominio Las Palmas, Hotel Management
Thank you very much fo ryour king review, we love to hear you enjoyed your stay with us, and we look forward to your visit again next time you are in Playa del Carmen Kind regards
5 out of 5
by A traveller from Pasadena

Posted Jul. 2, 2024 on Expedia
We absolutely loved our stay here and would stay again! The rooms and beds were comfortable. AC worked great! The kitchen was more than functional for our needs. We had a great time and wish we could have stayed longer.
Comment from Hotel Management
Jul. 11, 2024 by Condominio Las Palmas, Hotel Management
Thank you very much for your kind review, we are happy to hear you enjoyed your stay with us, and we hope you visit us again next time you are in Playa. Kind Regards.
4 out of 5
by A traveller from Park Ridge

Posted Jun. 2, 2024 on Expedia
The apartment is great and pretty central to Play del Carmen but we had issues with the noise - two buildings next door were being in construction and bars nearby blared music till around 1 am. Big props to Jose who's very nice and prompt responding to any requests - our 5 gal water dispenser bottle cracked at 11 pm and he promptly came to change it (the water dispenser option is a great feature in itself for foreign clients not wanting to drink the local tap water).
5 out of 5
by A traveller

Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Las Palmas Condominios, Hotel Management
muchas gracias! saludos
4 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
We arrived very late due to delays by WestJet and the Mexican airport and shuttle. However Jose ( the caretaker) was great to let us in even though it was after checkin time. So we were very appreciative of him. A family of 6 tired from a 10 hour travel day we’re thankful for Jose. The property is a bit noisy due to the proximity to entertainment district but otherwise it was fine for what we needed. Close to everything . Thank you Jose !
Comment from Hotel Management
Jan. 31, 2024 by Las Palmas Condominios, Hotel Management
Muchisisimas gracias por sus comentarios, es bueno saber que les gusto el lugar y que fueron bien atendidos. Saludos
5 out of 5
by A traveller

Posted Jan. 2, 2024 on Expedia
We loved staying there! Great location, close to everything - 5th Avenue, grocery store, restaurants. We felt very safe and comfortable. Jose (the property manager) is amazing, he was always there to help and did just excellent job! We’ll be back again for sure.
Comment from Hotel Management
Jan. 31, 2024 by Las Palmas Condominios, Hotel Management
Muchas gracias por sus comentarios, nos alegra saber que le gusto su estancia.
5 out of 5
by A traveller

Posted Nov. 30, 2023 on Expedia
Stayed for five days. Jose was very accommodating. The condo was spacious and had everything we needed even filtered water. Close to everything and felt very safe. Gated location in the middle of everything! Loved it!
5 out of 5
by A traveller

Excelente lugar. Descansas Agusto.

Posted Aug. 21, 2023 on Hotels
Excelente lugar. Es prácticamente una casa con todos sus servicios. Cerca de playa mamitas. Lo super recomiendo
Comment from Hotel Management
Aug. 29, 2023 by Las Palmas Condominios, Hotel Management
Muchas gracias por sus comentarios, nos alegra saber que haya disfrutado su estancia y le haya gustado todo.saludos Las Palmas Condominio
4 out of 5
by A traveller

Posted Jun. 7, 2023 on Expedia
Overall good place, for a medium to big group parking is difficult no recommend is you rent a big car, construction going on in the back so be aware of the noise front desk no very helpful I kind figure everything out on my own. Good price,and location place was clean beds are comfortable.
Comment from Hotel Management
Jun. 10, 2023 by Condominio Las Palmas, Hotel Management
Thank you very much for your stay with us and for your review, we will take note about the situation with the front desk to improve our service, Kind regards