No staff, had to call and talk to a call center. We had a dog it’s a $45 fee per night and only certain rooms are dog friendly but the call center didn’t ask and I couldn’t book a dog friendly so I had to call 3 times to get the right room, he told me to leave my original room, then go back to original then 10 min later called and told me to go to a different room. Major pain. Doors have a combination hide a key to get into room. Not sure if or when they change it but I didn’t feel safe. The only other people that were there was a group of construction workers who were drunk and made inappropriate comments to my wife. We slept with a chair wedged under the handle since who knows who had the code to the room. Our bed was old and sloped, had to go to target and get a new pillow and sheets due to an allergic reaction to cats, didn’t know it was cat friendly. Ants in the bathroom and my daughter’s bed, and air conditioner didn’t work well. We counted 9 other hotels/inns on the way to target. When it’s time to check out, the sign on the door and the sign in the room tells you to do two conflicting things, so hope I checked out ok, there was no one in the building to ask. Save your money and go to one of those. Had beautiful views though.