4/10 Poor
John Richard
Travelled with family
25 Sep 2023
Liked: Property conditions & facilities
NO CLEANING ETC. FOR 2 WEEKS.We were deeply disappointed that, instead of being a small-scale locally owned letting we were dealing with a large property management company, who failed to help us when we said we didn't have the advanced technology to scan their manuals. Not only could they not get a cleaner to come, but their company policy is weekly cleaning & changing, which is inadequate in 37-degree heat. When we mentioned the problem all that happened was that someone let themselves in & altered various controls including our battery alarm clocks. We had a major emergency when we arrived home to find the electricity switched off (not a general power cut). Of the 2 contact numbers one was on voice message. The 2nd was answered by someone who initially pretended not to speak English (until I spoke Greek & she couldn't get out of it), who said she was too busy. We found an electrician in the village who helped us long before the company actually deigned to arrange help. Dirty accommodation, poor management. We killed 2 cockroaches in the kitchen & ants in the bathroom.
John Richard
Stayed 14 nights in Sep 2023