Bear in mind that this is the first hotel ever built on the south coast of Tenerife, so it has many oldie-worldie qualities. No pool, but steps leading straight into the sea. Rooms are marketed as 'sea view' or (more expensive) 'ocean view' which is a complete con as they put you into whatever room is available when you arrive. The staff on reception are very unfriendly, never say hello, no itemisation of final bill, slight overcharging noted. Room service absent one day. Despite all this it is still the best location for us, not overrun, very pleasant environment, good communications.