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Holiday Inn Grand Rapids - South by IHG

3.0 star property
Family-friendly 3-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Grand Rapids - South by IHG

Exterior
Restaurant
Premium Room, 1 King Bed with Sofa bed
Standard Room, 2 Queen Beds
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Bar
  • Laundry
  • Parking included

Explore the area

Map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Crossroads Conference Center
    ‪2 min walk‬
  • Craig's Cruisers
    ‪4 min drive‬
  • Tanger Factory Outlet Center
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, (1237)
The price is CA $131
per night
CA $155 total
includes taxes & fees
2 Mar - 3 Mar
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

Cutlerville stay.A stay at this Cutlerville hotel places you within half a mile (1 km) of Crossroads Conference Center and 3 miles (5 km) of Craig's Cruisers. Master Arts Theatre and Mercy Health Southwest Campus are also within 3 miles (5 km).

What's nearby

  • Craig's Cruisers - 4 min drive
  • Tanger Factory Outlet Center - 5 min drive
  • Downtown Market - 10 min drive
  • Van Andel Arena - 11 min drive
  • RiverTown Crossings Mall - 12 min drive

Getting around

  • Grand Rapids Station - 11 min drive
  • Gerald R. Ford International Airport (GRR) - 18 min drive

Restaurants

  • ‪76th Street Truck Stop Diner - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Culver's - ‬5 min drive
  • ‪Culver's - ‬5 min drive

About this property

Holiday Inn Grand Rapids - South by IHG

Family-friendly 3-star hotel with indoor pool
Holiday Inn Grand Rapids - South by IHG offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5500 square feet (511 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Holiday Inn Grand Rapids - South by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Grand Rapids hotel.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 5500 sq ft of conference space
  • 511 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Grand Rapids - South by IHG offers 79 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool toys
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 5.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The children's indoor waterslide in the splash pad area is closed until January 31, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 3 2025 to January 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 16 to January 22:
  • Hot tub
  • Swimming pool
The property will be renovating from January 3 2025 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Holiday Inn Grand Rapids - South by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 301 out of 827 reviews
Rating 8 - Good. 240 out of 827 reviews
Rating 6 - Okay. 114 out of 827 reviews
Rating 4 - Poor. 100 out of 827 reviews
Rating 2 - Terrible. 72 out of 827 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Donna, Fruitport

Disliked: Amenities
The front desk attendant tried to her best woth a faulty card reader and was very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and renovated
Nice hotel, helpful staff and nice renovations. Room was clean and well stocked.
Stayed 1 night in Oct 2024

4/10 Poor

brandy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not up to Holiday Inn "standards". Some areas have been updated and are nice, others areas were dirty and not up to par. They could have an amazing swim area but the equipment definitely needs some updating/improvements. Also, be advised they charge $5.00 per person for breakfast....we paid and regretted it, had to ask for oj, milk, and additional things to be filled. Some of the staff does not speak English. Our room was clean but above the shower was full of mold, fan did not work, sink did not drain correctly :(
Stayed 1 night in Oct 2024

6/10 Okay

Alisha

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Breakfast was supposed to be included had to get vouchers and all hot food was cold and hot water was cold waiter brought more hot water and it was only barely warm
Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Bathroom flooded. Took for an hour to get help and to get moved to another room. I understand being short staff but that does not fall on customers. I was traveling with my 2 year old daughter it was just super inconvenient and the response from the hotel was delayed and frustrating. I waited for someone to come and that took away from experience water area with my family and with time being limited it all just snowballed. Hopefully hotel takes accountability
Stayed 1 night in Oct 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was way too expensive for the product provided. Room was dirty with dirty sheets and pillows. Couch caved into the middle. Carpet was dirty. Room was incredibly noisy and we were woken up multiple times through the night. Would not recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Property seemed tired
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
No frills hotel. The pool was geared towards younger kids. Perfect for 5 and under. Anytime we needed something- extra pillow/towel/etc the front desk said we could come pick it up. There was some mold on the ceiling in the bathroom but otherwise the room was clean.
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hard working staff make this a pleasant surprise
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Treville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Corey

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too bad no free breakfast anymore
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! The only thing not good is the sofa bed, very uncomfortable mattress. Regular beds are great!
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it kid friendly
Stayed 1 night in Aug 2024

6/10 Okay

Maggie

Liked: Cleanliness
The interenet was spotty and not consistant. Room wasnt as large as the picture showed when booking and the plugs didnt work in the night stand. Otherwise, nicely updated and bed was comfy. Clean. Just needed a little extra upkeep.
Stayed 1 night in Aug 2024