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Radisson Hotel Grand Rapids Riverfront

3.0 star property
3-star hotel near DeVos Performance Hall

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Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Lobby
Exterior
Lobby
Room, 2 Queen Beds, Non Smoking, River View

Reviews

6.4 out of 10

Popular amenities

  • Laundry
  • Parking included
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Place Convention Center
    ‪4 min drive‬
  • Grand Rapids Art Museum
    ‪4 min drive‬
  • DeVos Performance Hall
    ‪4 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

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About the area

Grand Rapids

West Grand stay.Your stay at this West Grand hotel places you within 3 miles (5 km) of Fish Ladder Park and DeVos Place Convention Center. La Grande Vitesse and Huff Park are also within 3 miles (5 km).

What's nearby

  • DeVos Place Convention Center - 4 min drive
  • DeVos Performance Hall - 4 min drive
  • Gerald R. Ford Museum - 4 min drive
  • Van Andel Arena - 4 min drive
  • John Ball Zoo - 5 min drive

Getting around

  • Grand Rapids Station - 10 min drive
  • Gerald R. Ford International Airport (GRR) - 24 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪New Beginnings Restaurant - ‬2 min drive
  • ‪The Mitten Brewing Company - ‬3 min drive

About this property

Radisson Hotel Grand Rapids Riverfront

3-star hotel near DeVos Performance Hall
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Radisson Hotel Grand Rapids Riverfront. Free self parking is available.

This 3-star Grand Rapids hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 57
  • Handrails in stairways
  • Stairway handrail height (inches): 50
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.4
Rating 10 - Excellent. 205 out of 1006 reviews
Rating 8 - Good. 211 out of 1006 reviews
Rating 6 - Okay. 246 out of 1006 reviews
Rating 4 - Poor. 188 out of 1006 reviews
Rating 2 - Terrible. 156 out of 1006 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

MICHELE, NEW BALTIMORE

Disliked: Staff & service, property conditions & facilities
Pool, hot tub and lounge area were closed and not posted on t Travelocity website. Paint chipping in the bathroom and most ice machines not working. Won’t be back.
Stayed 1 night in Feb 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what the name once was.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sarah

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel stay and experience of my life! Hotel was run down, dirty and disgusting! Property does not look like pictures on website. Check in was a nightmare with incompetent staff and very unaccommodating & rude management! They made us wait to go to rooms after check in stating they were still being cleaned and said they would call when it was ready. After waiting a long time with no call, we checked on the room and were told they gave away my daughter’s room to someone else AFTER checking her in to it! That caused our party to be split on 2 floors instead of the rooms we were promised. When I asked to be moved to the same floor as our other party, I was told it could be done with management approval, but the manager refused to approve it and assigned someone else a room on that floor as I stood at the desk! He then told me they were fully booked and there was nothing he could do. He refused to make any accommodations due to their mistake of giving away our originally assigned room! I was ingnored by the manager when I came to the front desk and he decided to text on his phone and would not acknowledge me. He was extremely rude when I asked how they were going to rectify their mistake. The hotel restaurant and bar that was advertised on the website was shut down; only offered over priced frozen and reheated “breakfast sandwiches” and coffee. Were kicked out of our room early by cleaning staff before we had checked out!
Stayed 1 night in Dec 2024

4/10 Poor

travis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Use caution…
Booked a two night stay so my daughter and I could visit GVSU for a college recruiting trip. Hotel was in much worse shape than pictures depicted. I got the impression it was a rehab project and the owners were trying to turn it around but they have a long way to go. For the money, I think there are probably much better alternatives in the Grand Rapids area. Seemed like it was in a shady part of town. The elevator and hallway smelled like marijuana. My daughter felt unsafe at the hotel. If I had to stay more than one night I would have canceled and moved to a different hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location and price was perfect for what we needed. Front desk staff was normally MIA but it seemed to be due to short staffing and them doing other tasks.
Stayed 1 night in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

nicolas

Stayed 2 nights in Nov 2024

10/10 Excellent

Keirat

Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Convenient but not ideal
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Shannon

Business traveller
Disliked: Amenities, property conditions & facilities
The lobby is updated everything else is old. And only had warm water
Stayed 2 nights in Nov 2024

6/10 Okay

Vernetta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The room was okay bed was very comfortable just needed more cleaning in the bathroom cost of food was too pricey for small portions overall it was just needed for 1 night so it wasn't that bad
Stayed 1 night in Nov 2024

4/10 Poor

Jeff

Liked: Cleanliness, room comfort
Ok. Noisy. Thin walls.
Room was nice. The walls are VERY thin. You can hear evry word of a conversation in the hallway. Heard doors open and slam all night.
Stayed 1 night in Nov 2024

4/10 Poor

Ella

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was greatly false advertised. It is run down, and not in a very nice area at all. You can see the river from some rooms but it is obstructed views and city scape.
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities
The restaurant breakfast was like a free buffet you would get at a different hotel. Our fridge didn't work, had to switch rooms. Second room had items in the fridge. Front desk was friendly. Hot tub and pool was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shadon

Stayed 1 night in Oct 2024

8/10 Good

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel appears quite rundown, both inside and out. While the rooms were clean, there were noticeable areas where paint was peeling off the walls. The website implies that the dining area is open for both breakfast and dinner, but in reality, it’s only available for breakfast—which, at $13 per adult, didn’t seem worth the price. Overall, the hotel served its purpose as a place to sleep, but I expected a bit more.
Stayed 2 nights in Oct 2024

8/10 Good

Samantha

Travelled with group
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot on the river!
Stayed 1 night in Oct 2024

4/10 Poor

Marina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced
Old rooms, dark, stained carpets, indifferent staff, sketchy. Neighbors were loud and drunk. No amenities. Overpriced.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good!
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Liked: Room comfort
Disliked: Staff & service
TV and phone didn't work
We got to the room very late in the evening. The TV would not turn on and the phone didn't work to call the front desk. The next morning when we told the front desk attendant, he really didn't seem to care and didn't apologize. He asked if we called the front desk and we told him the phone didn't work.
Stayed 1 night in Oct 2024

4/10 Poor

Lorraine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Definitely not a Radisson Hotel
This Hotel is dirty. It needs renovation. There is nothing around but factory’s and transients. It seems to be occupied by Government Assisted Tenants. The restaurant is closed except for a 13 dollar breakfast that looked disgusting. I would not return.
Stayed 1 night in Oct 2024

6/10 Okay

Jonathon

Disliked: Cleanliness
Did not seem clean at all.
Stayed 1 night in Sep 2024

2/10 Terrible

Maurina

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024