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Radisson Hotel Grand Rapids Riverfront

3.0 star property
3-star hotel in West Grand

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Lobby
Lobby
Indoor pool, outdoor pool, sun loungers
Room, 2 Queen Beds, Non Smoking, River View

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Bar
  • Laundry
  • Air conditioning

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Place Convention Center
    ‪4 min drive‬
  • Grand Rapids Art Museum
    ‪4 min drive‬
  • DeVos Performance Hall
    ‪4 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (1167)
The price is CA $133
per night
CA $157 total
includes taxes & fees
5 Feb - 6 Feb
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

West Grand stay.Your stay at this West Grand hotel places you within 3 miles (5 km) of Fish Ladder Park and DeVos Place Convention Center. La Grande Vitesse and Huff Park are also within 3 miles (5 km).

What's nearby

  • DeVos Place Convention Center - 4 min drive
  • DeVos Performance Hall - 4 min drive
  • Gerald R. Ford Museum - 4 min drive
  • Van Andel Arena - 4 min drive
  • Downtown Market - 5 min drive

Getting around

  • Grand Rapids Station - 10 min drive
  • Gerald R. Ford International Airport (GRR) - 24 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪New Beginnings Restaurant - ‬2 min drive
  • ‪The Mitten Brewing Company - ‬3 min drive

About this property

Radisson Hotel Grand Rapids Riverfront

3-star hotel in West Grand
Radisson Hotel Grand Rapids Riverfront offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Radisson Hotel Grand Rapids Riverfront. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10.00-50.00 for adults and USD 10.00-50.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 57
  • Handrails in stairways
  • Stairway handrail height (inches): 50
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 1002 reviews" "
Rating 8 - Good. 217 out of 1002 reviews" "
Rating 6 - Okay. 248 out of 1002 reviews" "
Rating 4 - Poor. 183 out of 1002 reviews" "
Rating 2 - Terrible. 148 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what the name once was.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sarah

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel stay and experience of my life! Hotel was run down, dirty and disgusting! Property does not look like pictures on website. Check in was a nightmare with incompetent staff and very unaccommodating & rude management! They made us wait to go to rooms after check in stating they were still being cleaned and said they would call when it was ready. After waiting a long time with no call, we checked on the room and were told they gave away my daughter’s room to someone else AFTER checking her in to it! That caused our party to be split on 2 floors instead of the rooms we were promised. When I asked to be moved to the same floor as our other party, I was told it could be done with management approval, but the manager refused to approve it and assigned someone else a room on that floor as I stood at the desk! He then told me they were fully booked and there was nothing he could do. He refused to make any accommodations due to their mistake of giving away our originally assigned room! I was ingnored by the manager when I came to the front desk and he decided to text on his phone and would not acknowledge me. He was extremely rude when I asked how they were going to rectify their mistake. The hotel restaurant and bar that was advertised on the website was shut down; only offered over priced frozen and reheated “breakfast sandwiches” and coffee. Were kicked out of our room early by cleaning staff before we had checked out!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good!
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Liked: Room comfort
Disliked: Staff & service
TV and phone didn't work
We got to the room very late in the evening. The TV would not turn on and the phone didn't work to call the front desk. The next morning when we told the front desk attendant, he really didn't seem to care and didn't apologize. He asked if we called the front desk and we told him the phone didn't work.
Stayed 1 night in Oct 2024

4/10 Poor

Lorraine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Definitely not a Radisson Hotel
This Hotel is dirty. It needs renovation. There is nothing around but factory’s and transients. It seems to be occupied by Government Assisted Tenants. The restaurant is closed except for a 13 dollar breakfast that looked disgusting. I would not return.
Stayed 1 night in Oct 2024

6/10 Okay

Jonathon

Disliked: Cleanliness
Did not seem clean at all.
Stayed 1 night in Sep 2024

2/10 Terrible

Maurina

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

richard w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Liked: Cleanliness, room comfort
Birthday getaway 2 nights
The room was clean & bed and linens were clean & comfortable. Bathroom was clean. Walls could use some TLC. You could tell the place was older & there was patchwork done. Nothing terrible. The outside looks like each room has a balcony. They are faux balconies covering the AC unit under the windows.. The pool is big although it felt cold to us so we did not get in. The hot tub is huge, & it was hot & the Jets worked so that was my favorite part. The River Rock restaurant was not open so that was a disappointment. The hotel advertised online looks like the restaurant is still in business. The breakfast buffet is not included. It is 11.99. We are glad we looked at the buffet before paying & staying. The buffet was less than desirable for the price. There was Continental breakfast, and then for the hot breakfast it was like most other hotels that offer free breakfast. There was scrambled eggs, what looked like microwaved sausage, dry biscuits, sausage gravy, & cubed potatoes that were as white as could be with no seasoning. Everything was probably warmed up from a plastic bag. I would say that breakfast should be free & included with your stay with how cheap & easy it looked. Otherwise it should have been something cooked fresh from the kitchen of the restaurant that's not in use. Checked in on the Friday after Labor Day, for veteran husband's birthday. No discount for birthday or military. No upgrade. It would have been nice to be upgraded to a Riverview room on highest floor.
Stayed 2 nights in Sep 2024

8/10 Good

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay especially if you’re going downtown Grand Rapids.
Stayed 1 night in Sep 2024

6/10 Okay

Tamara

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Cheap but not what I would expect for a Radisson
This place should be a great place to stay; it is right on the River, just a 7-minute drive to downtown, but it has fallen on hard times. No restaurant was available while we were there; thank goodness for DoorDash because it is also not close to any place to eat. That being said, we went during GrrCon, and the price was very reasonable, and the room was cleanish. They were also painting in the lobby, so they seemed to be trying. But our bathroom tub has seen better days, and they appeared to have caulked over mold that can be seen under the caulk-yuck!
Stayed 2 nights in Sep 2024

2/10 Terrible

Ruben

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
what looked like blood or coffee stains all over the room
Stayed 1 night in Sep 2024

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anthony, Freeland

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was only Radisson in name, it was located and what appeared to be a high crime area with numerous homeless. The building appeared very dirty with worn carpet and numerous cosmetic and structural issues. The business is behind the hotel almost appeared as if they were abandoned buildings based on how poor they were maintained. As it was checking in a man carrying a bag of personal items containing his property from a local jail or prison was checking in front of me.
Stayed 2 nights in Sep 2024

6/10 Okay

Richard, Lawrenceville

Business traveller
Disliked: Amenities, property conditions & facilities
This property had some pretty critical reviews, so I was a bit worried ahead of my stay. It was a late booking during a conference, so options were limited. The place overall was ok, but limited. The patio was “closed due to restaurant being closed “ which I thought was unique. It could definitely use an update. My main issue is honestly location (which they cannot help). There really aren’t any decent walkable food options for breakfast or dinner. With all the other options in the area, I would probably choose something else.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael, Zeeland

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Amenities
It was very nice an clean, also staff very cortouis, an helpful
Stayed 2 nights in Sep 2024

8/10 Good

Jean

Stayed 1 night in Sep 2024

6/10 Okay

Kathy

Travelled with family
Disliked: Property conditions & facilities
It’s an old and out dated hotel.
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The people working the front desk are efficient, friendly. The manager was also involved in the day to day activities and very helpful. My room was as expected but the bathroom wasn’t as clean as I like. The shower head was dirty. It would be an added attraction to have coffee and water available (free) and some breakfast foods- like other Hotels offer, in the morning. I will stay here on my next visit to Grand Rapids- The hotel is conveniently located and has access to highways going in all directions.
Stayed 5 nights in Sep 2024

8/10 Good

Ron

Stayed 1 night in Sep 2024

8/10 Good

Julie, Otis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with a lot of offer in the area
Stayed 5 nights in Aug 2024