Ratings based on 948 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 18, 2024
Comment from Hotel Management
Nov. 21, 2024 by Manager, Hotel Management
Hello Kenneth,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
by A traveller
Posted Oct. 4, 2024 on Expedia
Smoking was allowed outside but the smoke alarm in my sons room had been pulled down to allow pot smoking inside. Room reeked of pot. Roaches on bed. Screaming fights and the police escorted someone off premises. Only stayed one night, felt stressed out and unsafe.
Comment from Hotel Management
Oct. 6, 2024 by Manager, Hotel Management
Hello Mary,We're sorry to hear about your experience. We take the safety and comfort of all our guests very seriously. Please reach out to our management team so they can address your concerns thoroughly.
by A traveller
Posted Sep. 29, 2024 on Expedia
TV didn’t work in first room checked into, moved to another room that had no toilet paper. walls were scratched rugs were dirty some with sticky gum. occupancy didn’t feel safe, apperance of a homeless or low income shelter. school bus drove through lot to pick up grade school students at 6 am. recommend travelers avoid red roof inn in general.
Comment from Hotel Management
Sep. 30, 2024 by Manager, Hotel Management
Hello John, We appreciate you taking the time to share your feedback with us. We take all guest comments seriously and will address these concerns with our team. If you have any further details to provide, please contact our management directly for assistance. Your experience does not meet our usual standards, and we aim to make improvements for future guests' satisfaction.
by A traveller
Posted Sep. 25, 2024 on Expedia
Nothing
Comment from Hotel Management
Sep. 27, 2024 by Manager, Hotel Management
Hello Faustin,Thanks for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A traveller
Posted Sep. 22, 2024 on Expedia
Ants everywhere, bathroom light went out during my shower 5 mintues into my stay. Cost great for area. But not my cup of tea
Comment from Hotel Management
Sep. 24, 2024 by Manager, Hotel Management
Hello Rob, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A traveller
Posted Sep. 22, 2024 on Hotels
Stinky room. Unattractive exterior and room.
Comment from Hotel Management
Sep. 24, 2024 by Manager, Hotel Management
Hello robert, We regret to hear about your experience and appreciate you bringing this to our attention. Your feedback is valuable as we strive to maintain high standards. We encourage you to reach out to management directly to discuss your concerns further. Thank you for your time.
by A traveller
Posted Sep. 14, 2024 on Expedia
Comment from Hotel Management
Sep. 16, 2024 by Manager, Hotel Management
Hello Isaiah,We are pleased to hear that you had a wonderful stay with us. We look forward to welcoming you back soon!
by A traveller from Moberly
Posted Sep. 8, 2024 on Expedia
Decent for the money paid. Towels had stains on them, as well as the pillow cases, floors could have been cleaner.
Comment from Hotel Management
Sep. 9, 2024 by Manager, Hotel Management
Hello Cameron, Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are addressed with our housekeeping team for their review and attention to detail. We hope your overall stay was enjoyable and that you were able to make the most of our facilities.
by A traveller
Posted Sep. 1, 2024 on Expedia
Thanks
Comment from Hotel Management
Sep. 3, 2024 by Manager, Hotel Management
Hello Thomas, We appreciate you taking the time to share your feedback with us. We value all guest input as it helps us improve our services. If there are any more details you would like to provide, please feel free to reach out to our management team directly. Your comments are important in enhancing the guest experience.
by A traveller
Posted Aug. 31, 2024 on Expedia
Comment from Hotel Management
Aug. 31, 2024 by Manager, Hotel Management
Hello Isaiah,We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience with us. Should you have any feedback to share, please don't hesitate to reach out to us. We value your input and strive to continuously improve our services for our guests.