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Springhill Suites Grand Rapids West

2.5 star property
Enjoy free breakfast at this Grandville hotel

Choose dates to view prices

Photo gallery for Springhill Suites Grand Rapids West

Exterior
Reception
Property amenity
Lobby
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
4274 Parkway Place, Grandville, MI, 49418
  • RiverTown Crossings Mall
    ‪18 min walk‬
  • Van Andel Arena
    ‪11 min drive‬
  • John Ball Zoo
    ‪13 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

42-inch Smart TV with satellite channels, TV

Suite, Multiple Beds, Non Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Grandville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 402 reviews
The price is CA $125
CA $147 total
includes taxes & fees
May 26 - May 27
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About the area

Grandville

Close to airport.You'll be within 6 miles (10 km) of Millennium Park and 9 miles (15 km) of Van Andel Arena. Also within 9 miles (15 km) are Downtown Market and John Ball Zoo.

What's nearby

  • RiverTown Crossings Mall - 18 min walk - 1.6 km
  • Van Andel Arena - 11 min drive - 14.4 km
  • Downtown Market - 12 min drive - 14.6 km
  • DeVos Performance Hall - 12 min drive - 16.9 km
  • John Ball Zoo - 13 min drive - 14.8 km

Getting around

  • Grand Rapids Station - 11 min drive
  • Gerald R. Ford International Airport (GRR) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

Springhill Suites Grand Rapids West

Enjoy free breakfast at this Grandville hotel
Springhill Suites Grand Rapids West offers its guests an indoor pool and a health club. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. The business-friendly Springhill Suites Grand Rapids West also features a picnic area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Grandville hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • 1 conference room
Springhill Suites Grand Rapids West offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 42-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Greek, Spanish

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Property amenity

Staybridge Suites Grand Rapids SW - Grandville by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 791 reviews
The price is CA $187
CA $221 total
includes taxes & fees
May 26 - May 27
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Property amenities

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Art gallery
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Grand Rapids West Hotel Grandville
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Springhill Suites Grand Rapids West Hotel Grandville

Springhill Suites Grand Rapids West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 741 reviews
Rating 8 - Good. 123 out of 741 reviews
Rating 6 - Okay. 21 out of 741 reviews
Rating 4 - Poor. 14 out of 741 reviews
Rating 2 - Terrible. 23 out of 741 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. Hotel was very clean and well kept. Beds a little firm for our liking. Breakfast was good for a continental. Good value overall.
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was nice and a good location.
Stayed 1 night in Dec 2024

8/10 Good

Joellen

Stayed 2 nights in Jan 2025

6/10 Okay

KATHERINE

Travelled with partner
Liked: Amenities, property conditions & facilities
The facility as clean and new and well maintained but we were frustrated. First we were never told that we needed to request maid service so the first problem was that our room wasn’t getting cleaned. We asked 3 times before it got cleaned. The first time we asked they gave us new towels (but didn’t send anyone to clean or empty trash) the second time they told us we had to request service so we did. The next day nothing had been done again. (We were told the housekeeper for our area didn’t come in) The third time we asked they finally got it cleaned. It was a whole week and we finally got it cleaned the last night.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paul Vander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being able to have my grandsons play board games with me in the dining area in the evening. plenty of space to spread out our stuff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

The staff were very nice and helpful. The rooms are wonderful. Great breakfast too!
Stayed 2 nights in Dec 2024

10/10 Excellent

Evelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new manager Chantal introduced herself our first night stay. Very personable. What a great team this hotel has. From start to finish we were treated as valued guests. The room was spotless, price was right!
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and beautiful! Perfect for my daughter the night before her wedding and the photographer to get photos the day of.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lindsye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nicely kept.
Stayed 1 night in Dec 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Thomas

Stayed 2 nights in Nov 2024

2/10 Terrible

Marcia

Disliked: Staff & service
Poorly trained staff.

2/10 Terrible

Marcia

What a terrible experience. We booked a second night through Expedia and was told at check in that our reservations had been combined. Not true. On the second day of our stay, my spouse was told that we had to pay for the second night. So, we paid twice for the second night and cannot get a refund from Expedia or Spring Hill Suites. It’s a nice facility but not at twice the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Trisha, Reading

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Business traveller
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness
It was very loud. The hotel is on a very busy road and the road noice was terrible. It sounded like the windows were open. We all had trouble sleeping. We asked to switch rooms on the other side of the hotel and they said since we booked on a third party site (Expedia) we didn’t qualify to switch rooms. They didn’t even have ear plugs to give us. Very disappointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynnea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark entrance into the drive to the property but lovely when we drove up close. Pleasantly surprized by the large closet and bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Krystal

Stayed 1 night in Nov 2024

4/10 Poor

Debra K

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024