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Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

3.0 star property
3-star hotel in Kentwood

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

Property amenity
Restaurant
Exterior
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Woodland Mall
    2 min drive
  • Grille 29 At Holiday Inn
    2 min walk
  • Grand Rapids Station
    18 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub) | Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen

Studio Suite, Kitchen

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (1080)
The price is CA $133
per night
CA $157 total
includes taxes & fees
9 Jan - 10 Jan
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

Kentwood stay.Within a 10-minute walk of this Kentwood hotel, you'll find Centerpointe Mall and Orbit Room. Woodland Mall and Patterson Ice Center are also within 2 miles (3 km).

What's nearby

  • Woodland Mall - 2 min drive
  • Calvin College - 3 min drive
  • MSA Fieldhouse - 5 min drive
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive
  • Van Andel Arena - 12 min drive

Getting around

  • Grand Rapids Station - 18 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Culver's - ‬19 min walk
  • ‪Crumbl Cookies - ‬9 min walk
  • ‪The Cheesecake Factory - ‬2 min drive

About this property

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

3-star hotel in Kentwood
Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel. Free self parking is available. The property offers extended parking privileges.

This 3-star Grand Rapids hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, English, Spanish

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available weekdays 6:30 AM–9:30 AM
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 176 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 210 out of 441 reviews" "
Rating 8 - Good. 119 out of 441 reviews" "
Rating 6 - Okay. 57 out of 441 reviews" "
Rating 4 - Poor. 24 out of 441 reviews" "
Rating 2 - Terrible. 31 out of 441 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Zack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly and helpful. Courtyard was a nice space as was the common areas. Room could have been cleaner but was spacious. Great for families with children or large groups. Living room furniture in unit needs to be updated or at least cleaned. Downfall would be the outdoor pool in inclement weather.
Stayed 1 night in Sep 2024

10/10 Excellent

Zemirah

Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I have been driving up to Grand Rapids once a month for the past 5 months for her fertility treatments because we are trying to have a child after 2 years of trying on our own unsuccessfully. Every month we have chosen a different hotel to stay in because we have not liked them or had bad experiences at them, or they smell bad. This place was different by a long shot. Yes they are currently doing some refreshing on the building, but even so, it's a beautiful building, those that work there are incredibly kind. The front desk staff were amazing, especially Jennifer! Breakfast was so nice. Everthing was clean and smelled nice. The only issue we experienced was that our neighbors in the room next to us were loud and rude at all hours slamming there door, but that's not a reflection of the hotel and we will be booking there if we require another stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was bad
Stayed 1 night in Sep 2024

4/10 Poor

Patricia Marie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping needs more time in each room and to have higher standards.
Stayed 1 night in Jul 2024

4/10 Poor

Patricia Marie

Travelled with family
Disliked: Cleanliness, amenities
We stayed at this hotel on two different occasions because it’s the only hotel with a king and two fulls, but each time it got grosser. I’m no prude, but the rooms needed fussier cleaning. The floors weren’t mopped; housekeeping completely overlooked a spilled box of Nerds over and under the refrigerator; and food-caked dishes were put back on the shelves! The second time we booked the hotel, it was having drywall renovations done on the third floor corridor, but they still put us up there! With constructions workers sanding drywall, drywall dust got on everything and we couldn’t help breathing it in. We had to dodge shopvacs, extension cords, and tarps strewn about in order to get to our room. When we entered, our luggage wheels brought in lines of drywall dust. This place wants to turn rooms over too quickly, so the deep and necessary cleaning isn’t happening. But this place also suffers from enough greed that it would put customers at risk in order to get more money. They should have made the third floor off-limits! Their saving grace is that they put us on the second floor after I complained, but I never got reimbursed for the more expensive room I booked on the third floor.
Stayed 1 night in Aug 2024

6/10 Okay

Scott, Belleriver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upon checking in it took Atleast 4 trips back to front desk before they could program hotel key properly so we could get in our room. The main tv only showed the guide and wouldn’t show any other channels. Finally got fixed the next day with an additional cable box. The exterior is beautiful, the interior needs updating. Hotel rm bathroom had very little space for items due to pedestal sink. Have stayed at a staybridge in different location and was much happier. Staff was polite and tried to be helpful. I think I would stay at a different hotel next time even with the full kitchen amenities.
Stayed 2 nights in Jul 2024

2/10 Terrible

Glenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible they cancelled our reservation and I need my money back this is called rubbery/ fraud.
Stayed 2 nights in Jul 2024

8/10 Good

Rachelle

Travelled with group
Liked: Amenities, property conditions & facilities
Was a nice stay and the room was a great size for the price!
Stayed 2 nights in Jul 2024

6/10 Okay

amon

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator down the whole time there, no lounge chairs by pool
Stayed 3 nights in Jul 2024

6/10 Okay

Ceresse

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Elevator was out. Hallways are stifling hot. Room was partially dirty (needed to be swept/vacuumed). Appliances old, lackluster kitchen amenities. Over these low priorities for Staybridge. We gave it one more shot for the brand and we won’t be back.
Stayed 1 night in Jul 2024

4/10 Poor

Javier

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room lacked of a proper maintenance: Ceiling damage not fixed, pain stained on the floor kitchen, the closet’s doors broken, safe box pin lock unreliable (have to ask to reset twice in less than 3 days), and poor room daily cleaning services. Other than the mentioned issues, all the rest was average.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ciara

Stayed 1 night in Jun 2024

2/10 Terrible

Mark

Stayed 3 nights in Jun 2024

10/10 Excellent

carson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

James

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

LINDSAY

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good breakfast but doesbt make up for thw rest
Great breakfast buffet but that was the best thing about the stay. Pool and hot tub looked nice but bc they were outside and it was raining we didnt get to use them. We went out to the zoo and got back around 11pm and us and another car were circling the parking lot over and bc there were no parking spots. There were lots of kids running around and being loud and loud above my room early in the morning. And one kid burned hersellf on coffee at breakfast bc her parents werent paying attention. The sofa bed was not comfy and only big enough for one person. The light from the curtains was at a bad angle bc of the way the bed was situated. Even though the breakfast was good and the check in girl was very nice. I didnt like anything else we had to deal with. Ive stayed different places in grand rapids and liked other hotels better. Prob wont be going to this one again.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don't stay here if you need extra assistance
To start with, there was someone else living in our room when we checked in at 1 am. The room they finally gave us was as far as possible from the elevator and my husband is has a disability and uses a walker. Each morning before breakfast I had to wipe off the tables we used to because no one else was doing it. The staff was all very nice; I think it is the management that is the trouble because they won't talk about this.
Stayed 3 nights in Jun 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating!
Our room was ready early and it was clean!!!
Stayed 1 night in May 2024

6/10 Okay

Viviana

Travelled with family
Liked: Staff & service
Bathroom needs updates. Rust around the toilet. Carpet stained and in the bedrooms taped down. There was rust in the shower. There were homeless people in the parking lot living in their car.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and comfortable.
Stayed 2 nights in May 2024

8/10 Good

Tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick fix hiccup
Was a nice stay. When I originally went to check in the room wasn't ready due to maintenance needing to repair something but it was a short wait. However getting to the room, the dishwasher was going and just dumping soapy water all over the floor. Housekeeping was quick to clean it up however. The room was clean and tidy. Breakfast was delicious.
Stayed 1 night in Apr 2024

8/10 Good

Alana

Stayed 1 night in Apr 2024

6/10 Okay

Alexandra

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The continental breakfast was great, the staff I dealt with were friendly and solved the problem I addressed. The floor in the room could have been cleaner, it was not filthy but there was dirt and dust on the floor. Could use some updating in the room, just looked old and kind of tired and felt like it was way overpriced for the quality of the room we got.
Stayed 1 night in Apr 2024