Quality Inn Gaylord

2.5 star property
Gaylord guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Gaylord

Indoor pool
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Otsego County Historical Museum
    8 min walk
  • Bavarian Falls Park
    15 min walk
  • Call of the Wild Museum
    15 min walk
  • Gaylord, MI (GLR-Gaylord Regional)
    3 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Gaylord

In Gaylord .You'll be within half a mile (1 km) of Otsego County Historical Museum and 2 miles (3 km) of Bavarian Falls Park with a stay here. Call of the Wild Museum and Otsego Memorial Hospital are also within 2 miles (3 km).

What's nearby

  • Gaylord Discovery Center - 2 min drive
  • Otsego Memorial Hospital - 2 min drive
  • Otsego County Sportsplex - 3 min drive
  • Otsego Golf Club - 3 min drive
  • Gaylord's City Elk Park - 3 min drive

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 48 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Culver's - ‬17 min walk
  • ‪Five Guys - ‬13 min walk
  • ‪Panera Bread - ‬13 min walk

About this property

Quality Inn Gaylord

Gaylord guestrooms with free WiFi
Quality Inn Gaylord offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

  • 117 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • 1 conference room
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.50 per accommodation, per stay
The resort fee includes:
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 146 out of 980 reviews" "
Rating 8 - Good. 281 out of 980 reviews" "
Rating 6 - Okay. 237 out of 980 reviews" "
Rating 4 - Poor. 177 out of 980 reviews" "
Rating 2 - Terrible. 139 out of 980 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities
Great value for the price! ...but comes with the unavoidable inconveniences of updates and renovations taking place currently. Still recommended
Stayed 1 night in Sep 2024

2/10 Terrible

Veronika

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

kevin

Disliked: Cleanliness, property conditions & facilities
pool hot tub jets not working and one outside door broken door wide open. Walking down hallway one room had furniture coming out the door. It was a storage room?
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Sara

Stayed 1 night in Aug 2024

8/10 Good

Sunil

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
A very positive experience.
I recently stayed this hotel, and overall, I had a very positive experience. The location was convenient, and the room was clean and comfortable. The staff was friendly and accommodating, which made my stay even more pleasant. Overall, I would recommend this hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
Prpoerty needs renovation and our door wascwarped with a broken safety chain. Bathroom door was also warped so it would not close. Side entry door was missing its lock and was unsecured.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

shellia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was the first corner room, 107 it was a little cell and smelled like body odor. Moved to 139. No bed skirts, bare box spring, no mattress protector. Handle to shower fell off, dirty wash cloth over the shower. Moved next morning to 120, cleaner but no trim in room. Carpets filthy, ice machine on bith floors broke, vending out of order, dirty lobby. GM refused discount and was rude. Ignored expedia many times trying to get a refund.
Stayed 4 nights in Aug 2024

6/10 Okay

Imtiyazuddin

Disliked: Property conditions & facilities
No elevator
Stayed 1 night in Aug 2024

2/10 Terrible

Rhonda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had sort of a musty, closed up smell. There was NO mirror in the bathroom. There was a floor lamp in the bathroom...not sure why. Lighting was poor. No exhaust fan. Pool was closed due to maintenance issues. Staff sat outside next to the lobby to smoke and take breaks. Breakfast was horrible. Selection was slim and staff wasnt professional. Hotel business was conducted at the lobby counter instead of in the office. If it hadnt been a ladt minute reservation and evening check-in. We would have gone somewhere else!
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this
Stayed 2 nights in May 2024

10/10 Excellent

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it all
Stayed 1 night in Aug 2024

4/10 Poor

ALICIA

Disliked: Cleanliness, amenities, property conditions & facilities
I guess the property is undergoing renovations, but this hotel seems like it has been unkept for a while. The exterior doors to property have lock mechanisms removed. The door by the pool is just jimmied permanently open. Even the door to my own room barely locks from the inside (it’s like the mechanism doesn’t fit in to the door frame). I didn’t have hot water while taking a shower. The hot tub jets barely work. The breakfast includes a waffle maker, cereal, bagels, muffins, coffee, and yogurt.
Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast ws poor; the facilities are aging significantly
Stayed 1 night in Aug 2024

8/10 Good

Pedro, TROY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offered the same items every day. Aftr a few days biscuits and gravy starts to get old. Beggels are good. The pool is heated.
Stayed 9 nights in Aug 2024

4/10 Poor

Nancy, Morrice

Business traveller
I stayed at this property many years ago, just before they started having water problems. They are still having water problems and still repairing the property. In the meantime they are still renting out rooms for $275 a night. If we hadn’t had an emergency in the family, and we weren’t so old we would have slept in the car.
Stayed 1 night in Aug 2024

10/10 Excellent

Rina, Grandville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay especially for price
Stayed 1 night in Aug 2024

2/10 Terrible

thomas

Disliked: Cleanliness, property conditions & facilities
The pool was nice -almost everything else was in need of repair or replacement’s
Stayed 2 nights in Aug 2024

6/10 Okay

Susan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was great, plenty warm and deeper than most. The spa was only mildly warmer than the pool. The hallway rug is very worn, with tape holding it in place. The breakfast was not breakfast. The room lighting was lacking by the entrance door. The staff was very courteous and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Natalie

Disliked: Staff & service
Just OK!
Customer service was just ok, not too friendly. The hotel is old, doing some remodeling. Carpets dirty and run down. Stairs are steep- no elevator. The room was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Brajendra

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No/Quality Inn
The room was barely clean The bathroom floor felt gritty/dirty and smelled of urine The room did not get cleaned the next day after we slept No cleans towels, had to hunt down someone and get towels and we told they were out of clean ones Did finally get some later in the day The carpet felt wet and room had a musty odor The door had to be forced open each time we entered Missing baseboards and headboard was peeling See photos below
Headboard peeling/flaking off
Missing baseboard
Hole in wall
Another hole in wall
Stayed 2 nights in Aug 2024