Ratings based on 38 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
100% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Aug. 25, 2024 on Expedia
I thought the properly was on the riverside or in view. It wasn't. It was a one floor xoncrete structure with 6 doors outside in a parking lot behind the old building shown. It was modern, clean. No temperature control in room, we were freezing. Also no phone service to call number on door to be let inside.
Comment from Hotel Management
Aug. 26, 2024 by Bill, Hotel Management
This is a very confusing review. I will start by addressing the "riverview" as we have a great view from our private river access. Yes we are a concrete structure that provides a very quiet stay for our guest with a wonderful parking area directly in front of the rooms. We offer central heat and air for the comfort of our guest. When I was awaiting your arrival you stated that you spend lots of time in the area for various events we host as a town and that you were very familiar with the property and the lack of cell service in the region yet seem so surprised by it in this review. Lastly if you were freezing you could have come out to the fire pit/bbq area where the entire sold out motel guest were gathering (all except you) for a warm up and asked for a few clicks up on the heat even though its August and we are in the middle of a heat wave. As I have stated before most of our guest become friends everyone this weekend in fact except for one room. I hope you enjoy the high end toiletries you helped yourself to and may I suggest a Hilton or the likes of for you in the future.
4 out of 5
by A traveller

Posted Jul. 30, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by owner, Hotel Management
thanks for staying
1 out of 5
by A traveller

Posted Jun. 29, 2024 on Expedia
I never checked in. The road had construction i couldn't get down. They basically stoled my money by not telling me there was construction and rudely refusing to refund when they were notified of this.
Comment from Hotel Management
Jul. 2, 2024 by Owner, Hotel Management
We do not control the state construction crews nor are we notified by them when working. I will note NO CONSTRUCTION is being done within a 15 mile radius of the Inn. Furthermore we were sold out and no other quest had a problem reaching us. You booked a non refundable room. It was ready and available for you had you chose to show up. As to stealing your money I donated the proceeds to a local charity.
5 out of 5
by A traveller

Posted Aug. 22, 2023 on Expedia
Staff is very friendly. Easy to get to and if you’re in Lovells I recommend staying here! Beds are comfy. Bonus content: there’s a fan in the room!
Comment from Hotel Management
Aug. 22, 2023 by Bill, Hotel Management
Thanks for staying with us!
5 out of 5
by A traveller

Posted Aug. 13, 2023 on Hotels
Comment from Hotel Management
Aug. 14, 2023 by Bill, Hotel Management
Thanks for staying!
5 out of 5
by A traveller

Great little place!

Posted Aug. 13, 2023 on Hotels
The owners were amazing! My arrival was delayed until after 10pm but they accommodated me . Room was very clean and comfortable!
Comment from Hotel Management
Aug. 13, 2023 by owner, Hotel Management
Thanks for staying. Happy you enjoyed it!
1 out of 5
by A traveller

Posted Sep. 6, 2022 on Expedia
IT WAS ONE OF THE WORST EXPERIENCES I CAKE ACROSS. THERE WAS NO ONE IN THE HOTEL, NO STAFF. NO ONE RECIEVED US. WE WAITED FOR AN HOUR, KEPT KNOCKING ON THE OFFICE DOOR AND THEN FINALLY LEFT SONCE NO ONE CAME. WHEN I CALLED FOR A REFUND, THE OWNER WAS A "RACIST". HE WAS RUDE AND DID NOT GIVE US A REFUND. TO WHICH, WHEN I APPROACHED EXPEDIA, it was not their policy to refund someonw if the hotel does not refund. So here I am, ruined my vacation, wasted my $100 and faced Racism
Comment from Hotel Management
Aug. 13, 2023 by owner, Hotel Management
This is one of the funniest reviews I ever read. Thanks for the laugh and I will leave it at that. Oh and our security cameras show a very different story.
2 out of 5
by A traveller

Posted Aug. 23, 2022 on Hotels
The tv didnt work wifi no hood the refrigerator didnt work
Comment from Hotel Management
Aug. 23, 2022 by owner, Hotel Management
Well this is an interesting one. The TV is a smart TV so you have to be smart enough to use it. The refrigerator has this magic dial inside. If you turn it on it works!! This guest was also charged a fee for breaking house rules and has been banned from the property.
5 out of 5
by A traveller

Hidden gem

Posted Aug. 14, 2022 on Hotels
Easy to reserve, owner answered second ring, arranged for late arrival so didn't have to leave meeting, tavern and small grocery/fuel next door. Room was large, beds were perfect, shower was hot. Fridge and microwave in room. Ideal for short or long term.
Comment from Hotel Management
Aug. 14, 2022 by B, Hotel Management
Thanks for staying!
5 out of 5
by A traveller

Posted Aug. 14, 2022 on Expedia
Very nice hosts, clean and quiet.
Comment from Hotel Management
Aug. 14, 2022 by B, Hotel Management
Thanks for staying!!