See all properties

The Palm Court Hotel

3.0 star property
3-star beachfront hotel with 2 bars/lounges

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palm Court Hotel

Indoor pool
View from property
King Room plus Single
Indoor pool
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
North Drive, Great Yarmouth, England, NR30 1EG
  • Venetian Waterway Gardens
    1 min walk
  • The Terrace
    1 min walk
  • Great Yarmouth Station
    19 min walk
  • Norwich (NWI-Norwich Intl.)
    38 min drive

Room options

View all photos for Double Room, Sea View

Individually decorated, individually furnished, free WiFi

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Individually decorated, individually furnished, free WiFi

Twin Room, Sea View

  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room plus Single

King Room plus Single

King Room plus Single

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Luxury Superking

Luxury Superking

Luxury Superking

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superking

Superking

Superking

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Exterior

The Carlton Hotel

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.7 out of 5, Good, (246)
The price is CA $90
per night
CA $108 total
includes taxes & fees
6 Jan - 7 Jan
The Carlton Hotel

About the area

Great Yarmouth

On the beach.Within a 5-minute walk of this Great Yarmouth hotel, you'll find Venetian Waterway Gardens and Caister-on-Sea Beach. Britannia Pier Theatre and Scroby Sands Visitor Centre are also within half a mile (1 km).

What's nearby

  • Britannia Pier Theatre - 6 min walk
  • Great Yarmouth Beach - 15 min walk
  • Sea Life Great Yarmouth - 17 min walk
  • The Pleasure Beach - 3 min drive
  • Gorleston Beach - 15 min drive

Getting around

  • Great Yarmouth Station - 19 min walk
  • Norwich (NWI-Norwich Intl.) - 38 min drive

Restaurants

  • ‪Prince Regent - ‬10 min walk
  • ‪Britannia Pier - ‬6 min walk
  • ‪Britannia Pier Tavern Bar - ‬6 min walk
  • ‪Pub on the Prom - ‬6 min walk
  • ‪Beach Terrace Tea Rooms - ‬5 min walk

About this property

The Palm Court Hotel

3-star beachfront hotel with 2 bars/lounges
The Palm Court Hotel offers its guests an indoor pool and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, an arcade/game room, and tour/ticket assistance are also featured at The Palm Court Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Great Yarmouth hotel.

  • 69 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1890
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Palm Court Hotel offers 69 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Bulgarian, English, Portuguese

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 13.00 for adults and GBP 6.50 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Indoor pool
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to April 1 2025 (dates subject to change):
  • Swimming pool
The property is closed between December 18 and February 11.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 5.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 for adults and GBP 6.50 for children
  • Crib (infant bed) fee: GBP 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 2:00 PM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Palm
Burlington Palm Great Yarmouth
Burlington Palm Hotel
Burlington Palm Hotel Great Yarmouth
Burlington Great Yarmouth
Burlington Hotel Great Yarmouth
Burlington Palm Hotel Great Yarmouth, Norfolk
Palm Court Hotel Great Yarmouth
Palm Court Great Yarmouth
The Palm Court Hotel Hotel
The Palm Court Hotel Great Yarmouth
The Palm Court Hotel Hotel Great Yarmouth

The Palm Court Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 444 reviews" "
Rating 8 - Good. 156 out of 444 reviews" "
Rating 6 - Okay. 53 out of 444 reviews" "
Rating 4 - Poor. 24 out of 444 reviews" "
Rating 2 - Terrible. 11 out of 444 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Room comfort
Great Yarmouth - happy weekend
Wonderful staff and good location. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up! 👍
Friendly staff, clean room, comfortable eating areas and lovely food
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was excellent. Everything easy and convenient in room. And really liking great yarmouth.
Stayed 3 nights in Aug 2024

6/10 Okay

Franck

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reception great, room clean but very dated and tiny for a double, definitely too small for 2
Stayed 1 night in Aug 2024

8/10 Good

Adrienne

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff
Very friendly and helpful staff. Room was good.Comfy bed. Bad point was there is no grab handle to hold onto when stepping in and out of the bath. The bath was set into a frame work which made it wide to step over.I had to lean over and hold onto the sink. An accident waiting to happen. Impossible for anyone with mobility issues to use the shower. We had one breakfast, which was lovely and used quality ingredients if a tad expensive at £13 each
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Staff & service
The reception was lovely. The lady at the front desk was very welcoming and friendly. The room was not as described on the website. Our room backed onto a football pitch and the flood lights shine directly into the room. The room itself wasn’t thoroughly cleaned. Under the desk on the floor was old chewing gum, along the top of the wardrobe was thick dust. The bathroom was clean but the handle for the bath was very rusty. Our bedroom window was filthy full of handprints and smears as well as seagull mess. Overall, i don’t think the hotel is worth the money, it needs updating decorating wise and better cleaning. There is onsite parking as long as you can get a space as there’s not many for a hotel of this size.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disabled clients beware
I am disabled and informed the hotel of my mobility difficulties, prior to my stay. I was told if I needed a soft pillow or a mattress topper I should bring my own, there are no designated parking spaces, for disabled guests and I was told if I needed to park in the overflow car park, it was only a short walk! Try a short walk with arthritis in your joints and spine! I was given a room that required me climbing 6 stairs! When I asked to be put somewhere more suitable, I was told they didn't have any other room, so basically take it or leave it. That was the receptionist Nicki's attitude, she didn't welcome us or provide details of booking for breakfast or any information regarding the facilities. I have to say, had I not been so tired, I would have tried to find somewhere else to stay. The other staff, however were very nice and one young lady even carried my walker up the 6 stairs to my room for me. I fell in the bath as there were no handrails, on the wall only on the side of the bath, however I was so desperate to bathe, as the shower was far too hot, I tried to use the bath, what a mistake. There was mould around the silicone around the bath tub. The bed was uncomfortable, even with my own mattress topper. I found sweet wrappers beside the bed, that weren't ours. There was a strange smell in the hotel, which was very unpleasant, and guest have to go through the dining room to leave, which is unpleasant for those dining.
Stayed 3 nights in Aug 2024

8/10 Good

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Rosann

Travelled with partner
The Dunes restaurant- food exemplary, friendly helpful waitress (only member of staff who was). Receptionists conspicuous by their absence, I’m guessing because they were covering too many other duties rather than anything els, cost cutting exercises?
Stayed 1 night in Aug 2024

6/10 Okay

Costas

Position Needs updating
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. The hotel was very clean. Shower gel and soap supplied in the room. Ample parking. Loved the swimming pool. Didn’t get time to use the sauna but hopefully we will return and can use it then. Excellent location opposite the beach and only about 10-15 minutes to walk into town. Perfect.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value for this time of year. Rooms a bit dated but clean . Nice bar and restaurant area.
Stayed 2 nights in Aug 2024

4/10 Poor

Nick

Disliked: Staff & service, property conditions & facilities
Although a swimming pool is advertised I not allowed to use it as I was lone traveler When I requested a small breakfast was told staff to busy to do this
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alicja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to all attractions
Close to all attractions, but far enough to have a peace and quiet environment to rest. Friendly staff. Free parking. Clean rooms and good breakfast. Swimming pool was a bonus for families with children. Just pefect for weekend away.
Quiet area
Stayed 1 night in Aug 2024

4/10 Poor

Colin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Other than the friendly staff and good food quality there is nothing positive about this hotel. The room was dated, smelled of body odour and no air on or even a fan. There were no amenities. Not even soap in the bathroom, let alone any shampoo. The shower water flow was nothing more than a trickle. There is nothing that would make me return to this hotel and I certainly wouldn’t recommend it to friends or family.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good budget hotel
Good stay
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend at the palm court hotel, easy to find, friendly helpful staff, lovely breakfast 😁 many thanks
Stayed 1 night in Jun 2024

6/10 Okay

Shaun

Disliked: Property conditions & facilities
Needs a revamp
Stayed 2 nights in Jul 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Our double room was very small but adequate for sleeping in. The bathroom was clean and fresh towels every day. We did find the hotel very noisy. Lots of doors banging. People shouting and the seagulls screeching on a morning which was out of the hotels control.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, the hotel has been refurbished well and stands out from others in the town - the location is perfect for the beach and a short walk to the town centre with easy access to the promenade train if walking is more tricky. Nice pool and very good food plus parking - 10/10 all round
Stayed 2 nights in Jul 2024