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Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.5 star property
3.5-star hotel near Houston Natural Science Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Standard Room, 2 Queen Beds
Exterior
Point of interest
Exterior
Suite, 1 Bedroom

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Richmond Avenue
    7 min walk
  • Greenway Plaza
    8 min walk
  • Lakewood Church
    17 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    41 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Houston - Greenway Plaza

Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1001)
The price is CA $178
per night
CA $208 total
includes taxes & fees
17 Dec - 18 Dec
DoubleTree by Hilton Hotel Houston - Greenway Plaza

About the area

Houston

Greenway Plaza-Upper Kirby stay.Your stay at this Greenway Plaza-Upper Kirby hotel places you within 3 miles (5 km) of Houston Natural Science Museum and Children's Museum of Houston. Also, MD Anderson Cancer Center is within 3 miles (5 km) and Houston Zoo is within 6 miles (10 km).

What's nearby

  • Rice University - 4 min drive - 4.1 km
  • Houston Natural Science Museum - 5 min drive - 6.2 km
  • Houston Zoo - 6 min drive - 6.1 km
  • MD Anderson Cancer Center - 7 min drive - 6.6 km
  • Toyota Center - 7 min drive - 8.7 km

Getting around

  • Wheeler Station - 4 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪IHOP - ‬6 min walk
  • ‪Olive Garden - ‬12 min walk
  • ‪Dessert Gallery - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.5-star hotel near Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

  • 354 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 18.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 398 out of 1001 reviews" "
Rating 8 - Good. 218 out of 1001 reviews" "
Rating 6 - Okay. 152 out of 1001 reviews" "
Rating 4 - Poor. 103 out of 1001 reviews" "
Rating 2 - Terrible. 130 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nadeem

Liked: Staff & service
Disliked: Property conditions & facilities
Great location and caring staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Staff needs a hospitality lesson
The Staff was NOT professional at all. Front desk area was rude. Paid for parking, and when trying to get out, the phone that controls the opening the gates was not charged so had to wait 10 plus mins for them to charge there phone. Elevators was not working in months (I use to stay there often). Location is great but the building and staff are not. The staff was arguing with me and deactivated my card to start more tension instead of conflict resolution
Stayed 1 night in May 2024

6/10 Okay

sheng

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
broken elevator to the parking garage was inconvenienced, my parents are 91 years old, they had hard time using garage stair with luggage
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Yvette, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and professional. My room was clean and neat. There was; however, a smell of mold or mildew when entering the hotel lobby that was pretty strong. The outdoor pool area wasn’t very appealing. Other than that, no complaints.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Adriene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very dependable, helped me through minor reservation issue effectively and efficiently. Thank you for the stay and looking forward to dropping by again the next time I'm in Houston.
Stayed 1 night in Aug 2024

6/10 Okay

James, Richmond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Stayed 4 nights in Aug 2024

2/10 Terrible

Paul

Travelled with group
Disliked: Staff & service
Front desk receptionist was very rude and made it difficult for me to check in even though my room was paid and booked through expedia. At time for check out i was rushed and the staff member was banging on my door. When i asked who it was i was ignored and had to open the door without being dressed since i had just got out the shower. Overall really rude staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Deon

Liked: Property conditions & facilities
Disliked: Amenities
Nice
Stayed 3 nights in Aug 2024

2/10 Terrible

Olesya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning of my trip I had to switch rooms because it smelled like mold, had to go purchase my own fresheners. The breakfast was so horrible I wish I never included it in my stay, everyone does their own thing some days one thing is allowed the next day it’s not once again went and purchased my own avocados with egg since the line cook is there some days and not the other days. Smoked salmon being a option one day and not the next day on the buffet. The pool never gets cleaned I personally cleaned myself before I got in it, I have videos of broken rails and steps in the pool. The elevators don’t work in the garage and 2/4 work in the hotel. They don’t clean the rooms even when asked to change sheets they use the same ones, customer service is so horrible they brought sheets and expected me to change my own bedding after saying house keeping wasn’t there . There’s so much more I can honestly say about this place but to finish this review the key card for the room wasn’t working the whole stay for me, security was called to open the door majority of the time because his card worked for my room but my own card that just got issued didn't. I wouldn’t recommend or ever stay here again, parking garage has overflowing garbage for over 4 days causing cockroaches, very disgusting maybe consider health department.
Stayed 11 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

8/10 Good

DeeAnn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator didn’t work in the parking garage so you walk up and down flights of steps. & the pool was disgusting and not maintained at all, & very cloudy. The elevators in the hotel didn’t work either only 2 out of 4 did. The hotel was a hotel I would NEVER recommend to anyone.
Stayed 3 nights in Aug 2024

8/10 Good

Rhonda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel could use some maintenance and upgrades with microwave tv fridge and cable but the staff was excellent. Unfortunately no shuttle service.. that may make a difference on another stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Evellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

rickey

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Rob, Lake Charles

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not in a safe area, they did not clean rooms well, son found a pizza box under the bed. Bathroom was in poor condition, ceiling paint peeling. AC did not work nor did the soap dispenser in shower. We reported it and a day later, nothing had been done. Very sad for a Crown Plaza, I paid a good price for the room too, not cheap.
Stayed 1 night in Aug 2024

10/10 Excellent

Anya

Travelled with group
Liked: Cleanliness, staff & service, amenities
i would recommend the elevators getting fixed !
Stayed 3 nights in Aug 2024