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Mystique St Lucia by Royalton

4.0 star property
4-star beachfront resort near Reduit Beach

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Photo gallery for Mystique St Lucia by Royalton

Front of property
On the beach, white sand, sun loungers, beach umbrellas
Presidential Suite | View from room
Outdoor wedding area
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
Reduit Beach, Gros Islet
  • Reduit Beach
    ‪2 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪3 min walk‬
  • Rodney Bay Marina
    ‪3 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪94 min drive‬

Room options

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Ocean view
  • 127 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite

Minibar, in-room safe, desk, blackout drapes

Grand Suite

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Gros Islet

On the beach.Your stay at this resort will put you steps from Reduit Beach and a 5-minute walk from Splash Island Water Park Saint Lucia. Rodney Bay Marina and Saint Joseph the Worker Catholic Church are also within 3 miles (5 km).
View more Resorts in Gros IsletOpens in a new window

What's nearby

  • Reduit Beach - 2 min walk - 0.3 km
  • Splash Island Water Park Saint Lucia - 3 min walk - 0.3 km
  • Rodney Bay Marina - 3 min drive - 2.4 km
  • Pigeon Island National Landmark - 7 min drive - 5.5 km
  • Smugglers Cove - 15 min drive - 6.4 km

Getting around

  • George F. L. Charles Airport (SLU) - 20 min drive

Restaurants

  • ‪KFC - ‬11 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬3 min walk
  • ‪KeeBee's - ‬7 min walk
  • ‪Royal Palm Bar - ‬6 min walk

About this property

Mystique St Lucia by Royalton

4-star beachfront resort near Reduit Beach
Some rates at Mystique St Lucia by Royalton are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mystique St Lucia by Royalton like an outdoor pool and a fitness center.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach resort also offers a steam room and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Gros Islet resort.

  • 95 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Mystique St Lucia by Royalton offers 95 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Gros Islet resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 15 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mystique St Lucia by Royalton

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 15 for children
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

The use of drones is not permitted at this property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Rex Resorts
Royal Rex Resorts Gros Islet
Royal Rex Resorts Hotel
Royal Rex Resorts Hotel Gros Islet
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian
Mystique Royal St. Lucia Resort Gros Islet
Mystique Royal St. Lucia Gros Islet
Mystique Royal St Lucia Gros
Mystique Royal St. Lucia
Mystique Royal St. Lucia Resort Spa
Mystique St Lucia by Royalton Resort
Mystique St Lucia by Royalton Gros Islet
Mystique St Lucia by Royalton Resort Gros Islet

Mystique St Lucia by Royalton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 514 reviews
Rating 8 - Good. 148 out of 514 reviews
Rating 6 - Okay. 79 out of 514 reviews
Rating 4 - Poor. 39 out of 514 reviews
Rating 2 - Terrible. 51 out of 514 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gloria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Mystic by Royalton in St. Lucia was extremely disappointing. The resort is below standards, has recently been bought out by Royalton and will be shutting down for demolishing starting August. Old and broken fixtures throughout, indicating a severe lack of maintenance. Walls were moldy and demonstrated water damage. The resort was filthy. The customer service was poor, with unprofessional staff who did not seem to care about guest satisfaction. The food was disgusting and barely edible, far from what you would expect at a resort, overall experience very unpleasant. I would not recommend this resort to anyone seeking a comfortable and enjoyable stay. Rating -0
Stayed 6 nights in Jul 2024

4/10 Poor

Zenobria

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property closing down in a week. Conditions were poor. The price I paid is extremely ridiculous for what I received. I want a partial refund
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay at Mystique. This time I spent more days. At the main restaurant I requested a sprite during lunch, i watched the waitress pass me over & over. I left the restaurant and didn’t receive the drink. I would understand if the restaurant was busy but it wasn’t for her to not serve. The phone lines were down from check in to check out. Thank God I had mins on my cell phone I had to call front desk to request towels that house keeping missed.
Stayed 6 nights in Jul 2024

10/10 Excellent

Frantzlodmahere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff
Stayed 5 nights in Jul 2024

6/10 Okay

De-anne

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was really nice and spacious which I truly enjoyed. The hotel overall could use some TLC to upgrade the facilities like the public bathrooms. The food also left a lot to be desired especially for the price that was charged. The staff was very friendly and welcoming but that would not be enough to get me to stay there again.
Stayed 4 nights in Jun 2024

2/10 Terrible

Ashish

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no maintainence in the property and the property staff were unprofessional
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches in the room. Food is so-so. No AC near the bed. Anyway it’s closing in July.
Stayed 7 nights in May 2024

10/10 Excellent

Shadae Lashonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deff need transport it’s a hour and a half from airport
Stayed 3 nights in Apr 2024

10/10 Excellent

Chandra Kant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Apr 2024

6/10 Okay

Marla K.

Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Kenneth

Liked: Cleanliness
It does have a very nice beach.
Stayed 6 nights in Mar 2024

10/10 Excellent

Cerasela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a beautiful beach and the grounds are immaculate. We had a great stay!
Stayed 9 nights in Mar 2024

4/10 Poor

Zachery Christopher, Cobourg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is beautiful but the hotel is a dump with terrible food and no entertainment. Thankfully it is being torn down in a few months.
Stayed 7 nights in Mar 2024

4/10 Poor

Mario

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the catfish of all hotel stays. If you are looking for the resort in the pictures, you won’t find it at this hotel. The rooms are from the 1920’s- completed with a clean line of mold on their shower curtains. Not to mention the toilet we had to keep fixing to make the water stop running. They have 1 restaurant at night that is only open 4 nights a week. The buffet is subpar. Mahi’s is a tiny shack open for lunch and was the only decent food. The staff was friendly. We tried to leave after night one but there were no openings at the 5 other resorts we attempted to book. Completely disappointed in the product we were sold vs what we actually got- not to mention for the money we paid.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Blinera

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

2/10 Terrible

Noah

Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2024

2/10 Terrible

Mel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not recommend
My husband and I just returned from an 8 night stay and wanted to leave on day 2. The positive… the staff was wonderful and so helpful, we can’t say enough about the people. The beach was beautiful and is where we spent a majority of our time. Get up early to ensure you get an umbrella - it’s worth it! The negative….the resort was falling apart. We had water dripping from the ceiling (we were on the first floor), no hot water on night 2 and no cold water on night 8. We had to move rooms as did a few of the other guests we happened to meet. Some rooms are more updated than others. The food was absolutely horrible and they never changed the menu. We gave up on the all inclusive and went off the property for every meal. I would not recommend this place for anyone who feels like good food and quality wine are a key aspect of a good vacation.
Stayed 8 nights in Feb 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful beach, good buffet, excellent balcony on ocean front, rooms need a little sprucing up, no TV in bedroom
Stayed 5 nights in Feb 2024

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well kept. Loved the pool and swim up bar.
Stayed 6 nights in Jan 2024

2/10 Terrible

Trevor

Stayed 3 nights in Feb 2024

8/10 Good

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great resort. The food and drinks were great! Only complaint is the resort lost all water on the last day and no one could shower or flush toilets.
Stayed 4 nights in Jan 2024

4/10 Poor

Michael

Stayed 5 nights in Jan 2024

4/10 Poor

Funmilola

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately I didn’t have the best experience at this hotel. The room that I initially checked into was an outdated room that needed to be renovated. The room looked completely different from the pictures online. I would have never selected this resort. if I saw the pictures in advance. Food could have been better. For it to be a Caribbean island the food was a 5/10. The chefs can do a better job! The food outside of the dining hall menu needs to be updated. The quality of the food needs to be better. More chicken in the quesadilla. It’s not supposed to be flat! The resort should also have a premium drink package available to clients like myself that prefer top shelf drinks. I shouldn’t have to pay extra at an all inclusive for topself liquor. Overall what saved my trip was the staff. But everything else needs improvement ASAP!!!!!!
Stayed 4 nights in Jan 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness
Really enjoyed the trip but hard to ignore a few things…the hotel was overbooked so I was sent to a completely different hotel my first night. Was told I would have a room the next day by noon… it wasn’t until 5 pm the next day that I had a room. They upgraded us to all inclusive and the presidential suite which was great damage control, but still… I traveled 12 hours to a foreign country and had no room?! Maids took my bedsheets and didn’t have new ones until 7pm one night, hot/cold water didn’t work in shower and money was stolen out of a bag on the beach last day. My patience was tested here but I still had a great time in a beautiful location
Stayed 7 nights in Jan 2024