We reserved 3 nights at Bucks Meadow Lodge for our visit to Yosemite, but when arrived found out the road into Yosemite had been closed due to rockslide. I called the front desk and asked (even though non-refundable) if they could make exception and credit us for 2 nights as we decided to leave the following day due to our inability to access the park. We decided to book another hotel at another entrance, since detour would add 2 additional hours a day. To make a long story short, we were treated so poorly by the Manager, Manoj. He was very argumentative, hostile and would not let me speak. Hotels.com attempted multiple times that day to call an employee from Buck Meadows Lodge to rectify the situation, they refused to answer the phone. After spending way too much time on my part, being polite and biting my tongue to this abusive man, we booked a new hotel and I turned in keys the next day and walked away. Hotels.com attempted several more times the next day, they would not answer their phone.
I went back and dove deeper into the reviews from the Buck Meadows Lodge. Multiple complaints about their management. I would not recommend giving them your business.