8/10 Good
Steven
1 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay was nice. It's a rustic unique location which was right on this small street which which is before the castle. Initial contact with the host who ran it like a deskless B&B was good. There was incomplete entrance instructions but nothing that was an inconvenience.
The host was around the property and kept referring to a time to come in or visit but I was not exactly sure why.
All was good until promptly before checkout she emailed asking for payment about $400 us and a small city tax which was a standard thing.
I knew I had paid, found the receipt of payment 7 months previously and I knew I had paid and that you can't make a reservation without doing so. She quickly confirmed it was paid but said she had issued with Expedia. Though I have never known a property to give you the Keys without the payment in full.
A red flag went up to weather or not she was pulling a scam and that others could have fallen for it. Since she wanted cash and the only cash machine in this small town had a big fee. So I ended up not getting the amount of the city tax right.
I wish I knew the truth but I didn't get to 62 without listening to my instincts. Long story short and not for just that reason I wouldn't stay there again, even though it was a cute place.
Steven
Stayed 2 nights in Sep 2024
