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Hard Rock Hotel Guadalajara

4.0 star property
4-star spa hotel near Minerva Roundabout, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Building design
Free minibar, in-room safe, desk, soundproofing
2 bars/lounges, poolside bar
Gift shop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Bar
    Bar

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • La Gran Plaza Fashion Mall
    12 min walk
  • Glorieta Chapalita
    3 min drive
  • Plaza Galerias Guadalajara Shopping Center
    3 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    35 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Hot Tub

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Hot Tub

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

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The price is CA $222
per night
CA $264 total
includes taxes & fees
5 Dec - 6 Dec
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About the area

Zapopan

Close to shopping.You'll find Minerva Roundabout and Expo Guadalajara within 3 miles (5 km) of this hotel. Also, World Trade Center is within 3 miles (5 km) and University of Guadalajara Assembly Hall is within 6 miles (10 km).

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk - 1.0 km
  • Plaza Galerias Guadalajara Shopping Center - 3 min drive - 3.0 km
  • Minerva Roundabout - 5 min drive - 5.3 km
  • Expo Guadalajara - 5 min drive - 4.7 km
  • Basilica de Zapopan - 10 min drive - 9.9 km

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

4-star spa hotel near Minerva Roundabout, connected to a shopping center
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and safes. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 340 for adults and MXN 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1159 out of 1687 reviews" "
Rating 8 - Good. 261 out of 1687 reviews" "
Rating 6 - Okay. 138 out of 1687 reviews" "
Rating 4 - Poor. 70 out of 1687 reviews" "
Rating 2 - Terrible. 59 out of 1687 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

angel fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice
Stayed 2 nights in Aug 2024

8/10 Good

Hector Alonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay at Hard Rock GDL
I didn't like that at check-in, the hotel asked for the 2nd person's name (in writing), because it could be intrusive towards the privacy of guests. Note that my reservation didn't include breakfast or an open ticket during the stay, so there was little need to do this. Also there's a lot of construction going on at the 1st floor of the property. Many shops are closed due to this. Whats more is that I could hear some noise of cars driving around the avenue next to the hotel. In this regard I think the sound proofing leaves some room for improvement. I've been to other chain hotels that do a much better sound proofing job, where you can't barely hear a thing coming from the outside. Moreover, after my plane from Dallas landed I called for a shuttle, but I couldn't get one because the hostess said it would take a long time to schedule it and reach the airport. So for 10mxn each, I took two public service bus instead, from the airport to arrive at hotel. Very uncomfortable. Finally when leaving the hotel, I programmed a taxi for 450 mxn, although I was charged 550 due to traffic. So for practical purposes, Hard Rock hotel doesn't have a shuttle service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arelis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Aug 2024

8/10 Good

patricia, Downey

Travelled with partner
Liked: Staff & service
Situated in a convenient area Nice lobby bar if you’re not looking to leave hotel the usually have live bands or solo artists
Stayed 1 night in Aug 2024

10/10 Excellent

Alonso, McKinney

Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall the hotel was very nice. The staff was great. I did have an issue with the hot tubs. I specifically booked a room with a hot tub but when it came time to use it, it had a foul odor. Maintenance came to clean it and it was ok until I turned the jets on and the odor returned. They switched us to a different room but that hot tub had the same issue. At that point it was late in the night and I didnt feel like waiting for staff to come look at it again and wait some more to fill up the tub to turn on the jets again and possibly have the same issue. At checkout, we were given a free breakfast and told they would folllow up with expedia about a partial refund for the room since I could not use the hot tub but I have not been contacted as I was told I would be and messages have gone unanswered. Not sure if I would stay at this hotel again but if I do, I would not spend the extra money for a room with a hot tub.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIA, LEON

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención del personal
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

evelyn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staf was super nice and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Faustino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect , best hotel I have stay in
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service
Tub overflows and leaked even tho it was being filled to required line
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

8/10 Good

Yessica

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and nice hotel, however I felt like as a girl traveling solo I definitely was not as welcomed as when I’ve traveled with my partner to the same hotel. Granted I was only there for 2 days, but I’ve been to the same hotel with my bf 3x this year and the staff was always amazing and attentive. This time as I traveled alone for work, I without a doubt felt the judgment from the staff & could tell I was not as welcomed coming alone as a girl. Don’t know why. I used to love this hotel, however wouldn’t recommend as a solo trip.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sugey

Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 3 nights in Jul 2024

10/10 Excellent

Miyuki, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Miyuki, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Beautiful hotel with a rooftop pool
Stayed 1 night in Jul 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CARLOS

Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay.
Stayed 3 nights in Jul 2024

4/10 Poor

Jacqueline

Travelled with partner
Property was pretty clean. Ran into a few issues from the beginning of our stay. The top lock on our door was broken. They sent someone up to fix it, mind you this was around 8pm and we were on our way out to dinner it took around 25 minutes to fix. They should have just gave us a new room instead of having us wait. Then the next issue we countered was that the AC wasn’t working because the tablet wasn’t connect yet again they had to send someone up again. took another 25 minutes of our time. The mini fridge in our room wasn’t working, we didn’t bother calling anymore because we don’t want to wait around having to wait for someone to fix it. & lastly the pool was not heated at all, or if it was it was VERY minimal. Probably won’t stay here anymore for the price & will be picking another 4 star hotel next time we come to Guadalajara.
Stayed 3 nights in Jul 2024