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Hard Rock Hotel Guadalajara

4.0 star property
4-star spa hotel near Minerva Roundabout, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
2 bars/lounges, poolside bar
Building design
Lobby
Designer store

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Spa
  • Parking available
  • Bar
  • Pool
  • Breakfast available

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • La Gran Plaza Fashion Mall
    ‪12 min walk‬
  • Plaza Galerias Guadalajara Shopping Center
    ‪3 min drive‬
  • Autonomous University of Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Hot Tub

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Hot Tub

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property

Hotel Riu Plaza Guadalajara

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (3702)
The price is CA $194
per night
CA $233 total
includes taxes & fees
5 Feb - 6 Feb
Hotel Riu Plaza Guadalajara

About the area

Zapopan

Close to shopping.You'll find Minerva Roundabout and Expo Guadalajara within 3 miles (5 km) of this hotel. Also, World Trade Center is within 3 miles (5 km) and University of Guadalajara Assembly Hall is within 6 miles (10 km).

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk
  • Plaza del Sol - 5 min drive
  • Minerva Roundabout - 5 min drive
  • Expo Guadalajara - 5 min drive
  • Basilica de Zapopan - 10 min drive

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

4-star spa hotel near Minerva Roundabout, connected to a shopping center
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and safes. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 340 for adults and MXN 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1243 out of 1804 reviews" "
Rating 8 - Good. 284 out of 1804 reviews" "
Rating 6 - Okay. 143 out of 1804 reviews" "
Rating 4 - Poor. 72 out of 1804 reviews" "
Rating 2 - Terrible. 62 out of 1804 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very personable.
Stayed 1 night in Oct 2024

8/10 Good

Mauricio

Liked: Cleanliness
Goodddddd
Stayed 4 nights in Oct 2024

10/10 Excellent

Fabian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop Pool
Stayed 3 nights in Oct 2024

4/10 Poor

Raymundo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Liked: Property conditions & facilities
It was good,
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff was rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Argenis del carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, Octavio el botones tiene una maravillosa actitud y se portó muy amable. Nos hizo sentir muy cómodos
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Stayed 3 nights in Oct 2024

8/10 Good

Jose

Room is big
Stayed 1 night in Oct 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer service and the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rogelio

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mario Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel very respectful people great customer service.
Stayed 2 nights in Oct 2024

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the live music
Stayed 1 night in Sep 2024

6/10 Okay

CHARLES

Liked: Cleanliness, property conditions & facilities
Adequate hotel but not on par with any of the other Hard Rock properties we have stayed at. Room was comfortable but restaurants felt abandoned and part of a somewhat dismal shopping center. Lobby entertainment and bar didn’t deliver expected level of quality. Location is also not walking distance to anything and peripheral to most points of interest in Guadalajara.
Stayed 5 nights in Jul 2024

6/10 Okay

ESMERALDA

Stayed 3 nights in Sep 2024

8/10 Good

Jorge, MONTGOMERY

Stayed 3 nights in Sep 2024

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator (frigobar) was not working and the stand lamp wasn’t working.
Stayed 1 night in Oct 2024

6/10 Okay

ESMERALDA

Travelled with partner
I expected more on my stay than what I paid. I was given the first floor, next to the highway and elevator. You could hear all the noice. The lobby area was very tiny, comparing to other high end hotels. I asked for an umbrella since it was pouring rain and the employees didn’t know if they had one.They seemed unorganized, the pool area was smaller than I thought. Rooms were ok, bathrooms seemed outdated. I guess I just had high expectations and it was very average and not worth the over $200 a night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful.
Stayed 1 night in Sep 2024

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Linette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this hotel, clean and food was great…. Win win
Stayed 3 nights in Sep 2024