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Holiday Inn Guadalajara Expo, an IHG Hotel

3.5 star property
3.5-star hotel near Plaza del Sol

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Guadalajara Expo, an IHG Hotel

Outdoor pool
Garden
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Lopez Mateos No. 2500, on the corner of Mariano Otero, Zapopan, JAL, 45050
  • Galleries Theater
    4 min walk
  • Plaza del Sol
    9 min walk
  • Expo Guadalajara
    2 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    33 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, City View (High Floor)

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 49.6 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool Access, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Pool Access, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Standard Room, 1 King Bed, Balcony, Pool View

Standard Room, 1 King Bed, Balcony, Pool View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • 49.6 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Room amenity

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, City View (High Floor)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Pool Access, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 50.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Wyndham Garden Guadalajara Expo

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.9 out of 5, Good, (1010)
The price is CA $82
per night
CA $97 total
includes taxes & fees
8 Dec - 9 Dec
Wyndham Garden Guadalajara Expo

About the area

Zapopan

Zona Expo stay.With a stay at this Zona Expo hotel, you'll be within half a mile (1 km) of Plaza del Sol and 2 miles (3 km) of Expo Guadalajara. Avienda Chapultepec and Plaza La Perla Shopping Center are also within 6 miles (10 km).

What's nearby

  • Plaza del Sol - 9 min walk - 0.8 km
  • Expo Guadalajara - 2 min drive - 2.3 km
  • Avienda Chapultepec - 5 min drive - 4.8 km
  • US Consulate General Guadalajara - 7 min drive - 5.8 km
  • Andares Shopping Center - 11 min drive - 9.9 km

Getting around

  • 18 De Marzo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Carnes Asadas Pipiolo - ‬3 min walk
  • ‪Majestic Casino - ‬4 min walk
  • ‪Mr. Pampas Guadalajara - ‬6 min walk
  • ‪Fonda Argentina - ‬3 min walk
  • ‪Chirimbola - ‬7 min walk

About this property

Holiday Inn Guadalajara Expo, an IHG Hotel

3.5-star hotel near Plaza del Sol
Holiday Inn Guadalajara Expo, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 17 meeting rooms. Event space at this hotel measures 1 square feet (0 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Guadalajara Expo, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Zapopan hotel.

  • 1 building
  • 122 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 1 sq ft of conference space
  • 0 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Holiday Inn Guadalajara Expo, an IHG Hotel offers 122 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (MXN 55 per night)
  • Uncovered valet parking on site (MXN 55 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–12:30 PM: MXN 280 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 per person
  • Uncovered self parking fee: MXN 55 per night
  • Uncovered valet parking fee: MXN 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Guadalajara
Crowne Plaza Hotel Guadalajara
Guadalajara Crowne Plaza
Crowne Plaza Guadalajara Hotel Guadalajara
Holiday Inn Guadalajara Expo
Holiday Guadalajara Expo

Holiday Inn Guadalajara Expo, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 878 reviews" "
Rating 8 - Good. 268 out of 878 reviews" "
Rating 6 - Okay. 103 out of 878 reviews" "
Rating 4 - Poor. 63 out of 878 reviews" "
Rating 2 - Terrible. 42 out of 878 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Antonio, Anacortes

Liked: Cleanliness
There is two buildings, the old and the new one. I stayed in the old one, it is fine. Close to the pool area which is nice.
Stayed 5 nights in Jul 2024

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beds and sheets were fabulous. The hotel is renovating, some areas are a little tired. Staff was very nice. Kind of midtown near the expo center.
Stayed 3 nights in Jul 2024

8/10 Good

Raquel

Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Expo
The hotel is wonderful it’s very clean and I got very spacious room to enjoy the washroom has a lot space and was clean that I get you to enjoy showering there Excellent service overall
Stayed 2 nights in Jun 2024

10/10 Excellent

Rolando, Paden

Stayed 1 night in Jun 2024

4/10 Poor

Gilberto

Travelled with family
They made me to move to another room because they had to fix the water pipes 😡
Stayed 3 nights in May 2024

6/10 Okay

JUAN D, Crowley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Slow service Bad Custumer experience Shower broken Great service concierge's Good foods Clean restaurant Need improvement some areas
Stayed 3 nights in May 2024

6/10 Okay

Luis

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are too old, no fridge inside the room, no ice maker, the towels too old, they charge for parking, no free breakfast like the others holiday inns.
Stayed 4 nights in May 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Jaime

2/10 Terrible

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Nancy, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good value for the price. I stay there often.
Stayed 1 night in Oct 2023

8/10 Good

Jorge

Business traveller
Liked: Staff & service, property conditions & facilities
Cleanliness was very poor, not in the room but in the aisles, some people put dishes on the floor (next to the door) and those remained the whole day. In the bathroom, one of the containers (body cream) was empty, i reported it twice and it was never refilled.
Stayed 2 nights in Sep 2023

8/10 Good

Gladys

Stayed 1 night in Aug 2023

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy tranquilo, seguro, buena ubicación para nuestras necesidades super convenient, fácil transportación y un súper buffet en el desayuno incluso los recomendamos a nuestros familiares en Guadalajara 🤗
Stayed 7 nights in May 2023

8/10 Good

Mark, WEST COVINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Leticia, Auburn

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Having a place for medium size reunions and place to stay in the same spot was really nice But need a better supervision on cleanliness of the bathroom and smell on the rooms
Stayed 1 night in Mar 2023

8/10 Good

Cecilia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

Francisco

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room i pick was very bed but i asking for chame me to the tower and the roomis okay good
Stayed 4 nights in Mar 2023

2/10 Terrible

Monica

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Took 2 hours to give me my room. Check in was at 3 and I wasnt given the key until 5. I had to be asking if the room was ready every 20 min Becuase they wouldn’t give me any updates
Stayed 1 night in Mar 2023

2/10 Terrible

JIANZHENG

Disliked: Staff & service
Hotel clean staff steal my cellphone charger.
Stayed 3 nights in Mar 2023

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have to ask for toilet paper, towels, etc the room was kind of fine until dark when the roaches came out they were bigger one night we killed about seven, and keep coming I asked for help they sent a man with the spray and take it away the I called again later about 2 a.m. and asked the spray be left on the room. the excuse was that the rooms have half tile and half carpet. I will never get back there.
Stayed 8 nights in Mar 2023

2/10 Terrible

Alan Arturo

Solo traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is on a tight corner and hard entrance for Ubers. The bad reviews are based off the room and not property location. The room had an old feel and the room was not pleasing. Light fixtures did not work. No matter how many times I flipped a switch or moved the notch and touched the bulb fixture, no lights in bathroom nor bed room. Only the main entrance light worked. There were 2 locations in the room where the GFIs electric sockets did not work and could not charge my electronic devices. The spots the outlet worked were in bad spots away from study desk and arms reach. Luckily I had the ability to make it work because I had brought adapters to charge in one place, it was complex and inconvenient but I made it work. The hotel just made it worse for me to enjoy my vacation. I didn’t like the setup of the bathroom for many reasons. Lights did not work and I had leave the door open but then had to close it because the shower door opened out and not inward causing me not to have light in the shower. The bathroom clogged on two occasions with normal use and would then flush normally after another try. The only nice part was the water was warm and I didn’t have to wait long to shower. The property of the hotel needs a remodel and elevators should have key pass to deny entry to users for security purposes, i did not feel safe. hotel food was good but both receptionist and waiter asked me for room number and name which I told them it was covered.
Stayed 2 nights in Feb 2023

8/10 Good

Stacy, ROUND ROCK

Stayed 1 night in Feb 2023

10/10 Excellent

Ana Miriam M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 5 nights in Feb 2023