Hotel was small, nice & clean, Lobby comfortable, except excessive noise level from outside. Exhaust fumes came in from buses, taxi, & cars. Hotel is located on main street, very busy, & extremely loud always.
Its supposed to be Smoke Free however on the first floor first room with 3 beds had 7 men all smoking, with window open to let smoke. As I entered lobby I smelled the cigarette smoke. I informed the front desk about the men smoking inside room and she inform them they couldn't smoke, but they refused to listen. they continued smoking,with window open the smoke could escape. Everyone who passed smelled it. Those men should've been charged a smoking fee for contaminating everyone else's air.
Deposit of 100 pesos for TV remote plus for extra towels. they should have charged those men a hefty fee for smoking inside their room!!
Better yet, they should have been escorted out since they refused to follow the rules.
The beds were rock hard, & uncomfortable. No fan or A/C unit, the sun hit it making room unbearably hot. All sorts of noises, dogs barking,bus,cars taxis honking, etc.it was super noisy. Then to make it worse, at night at 1:00 am 200 taxis paraded outside, honked horns in protest, lasted an hour. 5 am heard train honking. We had prepaid 2 nights, but after horrible night decided not stay again.
When we return in March, we wont stay here.No A/C, fan uncomfortable beds, hot rooms and excessive noise.